Resident Research
4400 Morris Park Dr,
Charlotte, 28227, NC,
United States
Charlotte, 28227, NC,
United States
1 704-438-9905
Communications
Resident Research Technographics
Resident Research Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Resident Research and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 35 Resident Research employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Resident Research has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2012, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2021, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Resident Research is running and its propensity to invest more and deepen its relationship with Oracle , Visa , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Resident Research revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Resident Research intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Resident Research Tech Stack and Enterprise Applications
Resident Research ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Resident Research deployed Oracle NetSuite ERP as its ERP Financial platform. The implementation established a cloud hosted financial system to centralize accounting functions for the 35 employee communications firm operating in the United States. The rollout focused on finance and operations teams, aligning core transactional processing with a single legal entity chart of accounts.
Configuration concentrated on core ERP Financial modules, including general ledger, accounts payable, accounts receivable, billing and cash management, and was tailored to support periodic financial close and statutory reporting needs. Oracle NetSuite ERP was provisioned with role based access controls and workflow automation for invoice approval and billing cycles. For a company of this size the architecture emphasized SaaS configuration over on premise customization, reducing infrastructure footprint and centralizing update management.
Governance changes formalized month end close procedures, assigned owner roles for account reconciliations, and implemented documented approval rules to standardize transactional control and auditability. Training and role provisioning were aligned with workflow rules to secure operational adoption by accounting and back office staff. The narrative ties Resident Research, Oracle NetSuite ERP, and ERP Financial into a compact financial systems architecture supporting the companys accounting and billing operations.
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Payment Processing | ERP |
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2019 | 2019 |
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Resident Research CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2021 | 2021 |
In 2021, Resident Research implemented Salesforce Sales Cloud. The deployment positions Salesforce Sales Cloud as the central customer relationship platform for the 35 person communications firm, and the implementation is surfaced directly on the company website to capture inbound interest. This work targets the Sales Automation,CRM,Sales Engagement category and focuses on unifying lead and client data for commercial teams.
Configuration emphasized standard Sales Cloud capabilities such as contact and account management, lead capture and routing, opportunity and pipeline management, activity tracking, and sales engagement features including templated outreach and task automation. Reporting and dashboard configuration were implemented to provide visibility into deal stages and sales activities, while security and user profile configuration were tuned for a small sales organization. The implementation of Salesforce Sales Cloud includes setup of workflows and automation consistent with sales process orchestration.
Operational coverage centers on the sales function with light marketing alignment for website lead capture, and the solution is instrumented on Resident Researchs public website to feed incoming inquiries. Governance was established through defined user roles, permission sets, and standardized data entry processes to maintain CRM data hygiene and streamline handoffs. Ongoing administration appears scoped to an internal CRM owner and small administrative team given company size, preserving a compact operational footprint.
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Resident Research IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 |
In 2014, Resident Research implemented Microsoft Azure Cloud Services to host and run its public website. The deployment uses Microsoft Azure Cloud Services within the Application Hosting and Computing Services category to provide cloud-based web hosting, application runtime, and scalable compute and storage for the company’s external site.
Operational scope is focused on website delivery and external communications, aligning marketing and IT responsibilities for content publishing and site operations. Architecture centers on cloud-hosted application instances, elastic compute and managed storage, with standard hosting workflows such as automated deployment, instance scaling, and content delivery consistent with Application Hosting and Computing Services. Resident Research uses Microsoft Azure Cloud Services in the Application Hosting and Computing Services category to support the company website and web-facing application components.
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Resident Research
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President of Sales | VP | Sales | |
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Vice President of Sales | VP | Sales | |
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Client Services Team Lead | Manager | Customer Service | |
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Apps Being Evaluated by Resident Research Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Resident Research IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Resident Research digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Resident Research Technographics
Resident Research is a Communications organization based in United States,
with around 35 employees and annual revenues of $3.0 million.
Resident Research operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Salesforce Sales Cloud and Microsoft Azure Cloud Services,
covering areas like ERP Financial, Sales Automation, CRM, Sales Engagement and Application Hosting and Computing Services.
Resident Research has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Salesforce and Microsoft.
Resident Research recently adopted applications including
Salesforce Sales Cloud in 2021, Visa Authorize.Net in 2019 and DreamHost in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Resident Research’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Resident Research’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Resident Research technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.