Resilient plc
25-27 Shaftesbury Avenue,
London, W1D 7EQ,
United Kingdom
London, W1D 7EQ,
United Kingdom
44 20 3162 3000
Professional Services
Resilient plc Technographics
Resilient plc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Resilient plc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Resilient plc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Resilient plc has purchased the following applications: Infor SunSystems for ERP Financial in 2016, Zoom for Audio Video and Web Conferencing in 2020, Hubspot CRM for CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Resilient plc is running and its propensity to invest more and deepen its relationship with Infor , Acumatica , AppDirect or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Resilient plc revenues, which have grown to $16.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Resilient plc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Resilient plc Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Infor | Legacy | Infor SunSystems | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, Resilient plc implemented Infor SunSystems as its ERP Financial application to centralize core finance operations for a UK based professional services firm with roughly 100 employees. The deployment focused on the finance function, where a Finance Assistant led two projects to semi automate key procedures, specifically Invoice Processing and an Expenses System, bringing day to day transaction processing into Infor SunSystems.
Configuration work emphasized accounts payable workflows and expense management, supporting an invoice intake volume of up to 50 invoices a day and scheduled payment runs for both employee expenses and accounts payable twice monthly. Operational modules and capabilities implemented included invoice processing workflows, expense submission and approval sequencing, payment run orchestration, credit control activity tracking, and bank and credit card reconciliation routines within the Infor SunSystems environment.
Operational staff were trained in the use of Infor SunSystems and Xero, and the finance team maintained operational familiarity with three major commercial online banking platforms to execute reconciliations and payment execution. The implementation supported maintenance of four company bank accounts with twice monthly reconciliations and four company credit cards with monthly reconciliations, aligning ledger posting and cash management processes with routine banking activity.
Governance and process changes centralized ownership for credit control of all direct customers under the finance team, formalized twice monthly payment run schedules, and institutionalized semi automated invoice and expense procedures to standardize processing. The narrative describes Resilient plc using Infor SunSystems as its ERP Financial backbone for accounts payable, expenses, credit control, and bank reconciliation workflows.
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ERP Financial | ERP Financial Management |
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2018 | 2018 |
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Subscription and Recurring Billing | ERP Financial Management |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Resilient plc deployed Zoom as its Audio Video and Web Conferencing solution. The deployment places Zoom on the company website to provide direct client access to virtual meetings and web conferencing for its professional services engagements. Resilient plc uses Zoom for client-facing consultations and internal collaboration across its operations in the United Kingdom.
Configuration emphasized core Zoom functional modules typical of the category, including scheduled meetings, webinar hosting, screen sharing and recording, and host moderation and participant controls. The implementation was optimized for browser-based access via the website with native Zoom client fallbacks to accommodate client device variability and reduce friction in joining sessions.
Operational scope covers client services, account management and delivery teams, where Zoom meeting links and join flows are surfaced on the public website to streamline client engagement workflows. The website integration embeds Zoom meeting access into customer touchpoints and standard appointment pathways.
Governance focused on standardizing meeting link patterns, embedding web conferencing into client engagement processes and defining simple operational protocols for hosts and clients when meetings originate from the website. This record documents Resilient plc, Zoom, Audio Video and Web Conferencing and the application of the platform to professional services client interaction in 2020.
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020, Resilient plc implemented Hubspot CRM. The deployment used Hubspot CRM as a cloud SaaS CRM embedded on the company website to centralize web lead capture and contact management for its professional services operations in the United Kingdom.
The implementation focused on canonical CRM capabilities, including contact and company records, deal pipeline management, web form lead capture and tracking, email activity logging, and marketing contact segmentation. Hubspot CRM was configured with standard pipeline stages and contact properties to support both sales opportunity management and marketing qualification workflows.
Operational coverage concentrated on sales and marketing teams, with the website instrumented to feed inquiries directly into the Hubspot CRM instance via embedded forms and tracking scripts. Governance included role based access and defined lead assignment rules to standardize ownership, and documentation of pipeline stages and contact hygiene processes to align cross functional teams on a single customer record.
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Resilient plc
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Resilient plc Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Resilient plc IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Resilient plc digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Resilient plc Technographics
Resilient plc is a Professional Services organization based in United Kingdom,
with around 100 employees and annual revenues of $16.0 million.
Resilient plc operates a diverse technology stack with applications such as
Infor SunSystems, Zoom and Hubspot CRM,
covering areas like ERP Financial, Audio Video and Web Conferencing and CRM.
Resilient plc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Zoom Video Communications and HubSpot.
Resilient plc recently adopted applications including
Hubspot Marketing Automation in 2021, Coreix Cloud in 2021 and Okta Identity Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Resilient plc’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Resilient plc’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Resilient plc technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.