Resolver
111 Peter St, Suite 804,
Toronto, M5V 2H1, ON,
Canada
Toronto, M5V 2H1, ON,
Canada
1 416-622-2299
Professional Services
Resolver Technographics
Resolver Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Resolver and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 Resolver employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Resolver has purchased the following applications: Sage Intacct for ERP Financial in 2020, Perkbox Platform for Employee Recognition and Rewards Management in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Resolver is running and its propensity to invest more and deepen its relationship with Sage , Perkbox , Jobvite or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Resolver revenues, which have grown to $78.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Resolver intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Resolver Tech Stack and Enterprise Applications
Resolver ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2021, Resolver, a Kroll Business, implemented Sage Intacct as its ERP Financial application. The deployment established Sage Intacct as the central finance system for Resolver, supporting core financial workflows across the companys finance and accounting functions.
Sage Intacct was configured to deliver standard ERP Financial capabilities including general ledger, accounts payable, accounts receivable, cash management, and consolidated financial reporting. The implementation included automation of recurring journal entries, configurable approval workflows for invoice and payment processing, and financial close controls consistent with mid market finance operations.
Operational ownership sits with corporate finance and accounting teams, with role based access controls and process governance to manage month end close and reporting. Resolver publicly references Sage Intacct on its website, indicating the application is an active component of the companys financial systems landscape.
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Resolver HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Perkbox | Legacy | Perkbox Platform | Employee Recognition and Rewards Management | HCM | n/a | 2021 | 2021 |
In 2021, Resolver, a Kroll Business, deployed Perkbox Platform as its Employee Recognition and Rewards Management solution. The Perkbox Platform was provisioned on Resolver’s website to provide a centralized employee access point for recognition and rewards, enabling companywide availability across Resolver’s Canada operations and employee population.
The implementation focused on standard Employee Recognition and Rewards Management functional capabilities, including peer to peer recognition workflows, a points based rewards catalog, manager nomination and approval flows, and administrative dashboards with reporting for HR. Administration and governance were organized around HR and people operations, with role based controls and workflow configuration to manage eligibility, reward issuance, and recognition campaigns through the Perkbox Platform.
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2022 |
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Resolver Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Resolver implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution. The deployment is surfaced on Resolver's public website and supports both external client interactions and internal collaboration across the professional services organization.
Cisco Webex Meetings is configured to provide real time video and audio conferencing, screen sharing, meeting recording, participant management, and meeting scheduling capabilities. The Cisco Webex Meetings configuration emphasizes hosted sessions and meeting controls consistent with Audio Video and Web Conferencing functional workflows.
Operationally the implementation is embedded on Resolver's website to enable web initiated meeting flows and public meeting links, with staff account provisioning to enable hosts and presenters. Operational coverage includes client facing teams, professional services delivery, and internal collaboration use cases.
Governance has been aligned around administrative configuration and role based host privileges, meeting security controls, and standardized conferencing workflows for client engagements and internal meetings. The narrative centers on Resolver Cisco Webex Meetings Audio Video and Web Conferencing as a web surfaced conferencing layer for client and staff interactions.
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Resolver CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Resolver ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Resolver PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Resolver IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Resolver
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Marketing Officer | CXO | Marketing | |
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MD Operations and President | CXO | Operations | |
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CTO | CXO | IT | |
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Director of Finance | Director | Finance | |
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Finance Manager | Manager | Finance | |
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Apps Being Evaluated by Resolver Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Resolver IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Resolver digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Resolver Technographics
Resolver is a Professional Services organization based in Canada,
with around 450 employees and annual revenues of $78.0 million.
Resolver operates a diverse technology stack with applications such as
Sage Intacct, Perkbox Platform and Cisco Webex Meetings,
covering areas like ERP Financial, Employee Recognition and Rewards Management and Audio Video and Web Conferencing.
Resolver has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Perkbox and Cisco Systems.
Resolver recently adopted applications including
Jobvite in 2022, Perkbox Platform in 2021 and Zoominfo Platform in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Resolver’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Resolver’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Resolver technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.