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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Resorts World Cruises Tech Stack and Enterprise Applications

ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IBS Software Services Legacy IBS iTravelCruise Reservation and Booking Management ERP Services and Operations n/a 2022 2022
In 2022, Resorts World Cruises implemented IBS iTravelCruise Enterprise Reservation to provide a digital, guest-centric booking and shopping experience, deploying IBS iTravelCruise within the Reservation and Booking Management category. The rollout targeted the Singapore-launched operations aboard the Genting Dream and was positioned to serve broader Asian markets through localized offers and travel advisor promotions. The implementation centered on reservations, personalised offers, travel advisor promotions and flexible packaging, using IBS iTravelCruise to centralize product catalog and ancillary merchandising for online and onboard sales. Configuration emphasized offer personalization, packaging rules and promotion workflows to support both direct guest shopping journeys and agent-driven bookings, aligning system capabilities with merchandising and commerce functions. Operational coverage included reservations, eCommerce, distribution and marketing functions, with governance put in place for promotion lifecycle and offer approval to maintain regional consistency across onboard and digital channels. The program explicitly targeted enabling flexible packaging and an enriched digital shopping experience for Asian markets while supporting travel advisor distribution and promotional management.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Sales Cloud Sales Automation, CRM, Sales Engagement CRM n/a 2022 2022
Tag Management CRM 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Resorts World Cruises

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Resorts World Cruises Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Resorts World Cruises IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Resorts World Cruises digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Resorts World Cruises Technographics
Resorts World Cruises is a Leisure and Hospitality organization based in Singapore, with around 30000 employees and annual revenues of $5.60 billion.
Resorts World Cruises operates a diverse technology stack with applications such as IBS iTravelCruise, Microsoft 365 and Salesforce Sales Cloud, covering areas like Reservation and Booking Management, Collaboration and Sales Automation, CRM, Sales Engagement.
Resorts World Cruises has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as IBS Software Services, Microsoft and Salesforce.
Resorts World Cruises recently adopted applications including IBS iTravelCruise in 2022, Microsoft 365 in 2022 and Salesforce Sales Cloud in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Resorts World Cruises’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Resorts World Cruises’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Resorts World Cruises technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.