Singapore, x,
Singapore
Resorts World Cruises Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Resorts World Cruises and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30000 Resorts World Cruises employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Resorts World Cruises has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2022, Microsoft 365 for Collaboration in 2022, IBS iTravelCruise for Reservation and Booking Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Resorts World Cruises is running and its propensity to invest more and deepen its relationship with Microsoft , Amazon Web Services (AWS) , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Resorts World Cruises revenues, which have grown to $5.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Resorts World Cruises intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBS Software Services | Legacy | IBS iTravelCruise | Reservation and Booking Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Resorts World Cruises implemented IBS iTravelCruise Enterprise Reservation to provide a digital, guest-centric booking and shopping experience, deploying IBS iTravelCruise within the Reservation and Booking Management category. The rollout targeted the Singapore-launched operations aboard the Genting Dream and was positioned to serve broader Asian markets through localized offers and travel advisor promotions.
The implementation centered on reservations, personalised offers, travel advisor promotions and flexible packaging, using IBS iTravelCruise to centralize product catalog and ancillary merchandising for online and onboard sales. Configuration emphasized offer personalization, packaging rules and promotion workflows to support both direct guest shopping journeys and agent-driven bookings, aligning system capabilities with merchandising and commerce functions.
Operational coverage included reservations, eCommerce, distribution and marketing functions, with governance put in place for promotion lifecycle and offer approval to maintain regional consistency across onboard and digital channels. The program explicitly targeted enabling flexible packaging and an enriched digital shopping experience for Asian markets while supporting travel advisor distribution and promotional management.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2022 | 2022 |
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