Santa Clara, 95054, CA,
United States
ResponseLink Technographics
ResponseLink Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ResponseLink and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 ResponseLink employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ResponseLink has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, Microsoft 365 for Collaboration in 2021, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ResponseLink is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ResponseLink revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ResponseLink intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ResponseLink Tech Stack and Enterprise Applications
ResponseLink ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, ResponseLink implemented Oracle NetSuite ERP. The deployment targeted core finance and accounting for the 60 employee communications firm operating in the United States, and it is classified under the ERP Financial category.
The Oracle NetSuite ERP implementation focused on standard ERP Financial modules including general ledger, accounts payable, accounts receivable, billing, fixed assets, and financial reporting. Configuration work emphasized chart of accounts design, transaction posting rules, revenue and billing schedules, and reporting structures aligned to external financial close and statutory reporting needs.
Architecture for the Oracle NetSuite ERP deployment followed cloud native SaaS patterns common to the product, with a centralized data model and single instance configuration to support corporate finance operations. The rollout was proportioned to a mid market footprint, with system settings and workflows tuned for a 60 person organization rather than enterprise-scale multi-entity complexity.
Governance and process changes centered on instituting role based access controls, approval workflows for payables and receivables, and structured month end close procedures. Configuration captured audit trails and segregation of duties enforcement to support consistent accounting controls across the finance and accounting business functions.
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ResponseLink Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, ResponseLink implemented Microsoft 365 for Collaboration across its 60 employee communications firm in the United States. The Microsoft 365 deployment delivers core Collaboration capabilities, including Exchange Online for email, Microsoft Teams for messaging and meetings, SharePoint Online for document collaboration, and OneDrive for Business for personal file sync and sharing, aligning Microsoft 365 with the companys internal communication and knowledge workflows.
The implementation is provisioned as a cloud hosted Microsoft 365 tenant with Azure Active Directory providing identity and centralized administration, enabling tenant level administration, user provisioning and mailbox and access policy controls. Operational coverage spans the full organization and supports communications and internal collaboration functions, and their public website references Microsoft 365 assets, indicating embedded Microsoft 365 resources are part of the companys surface area for authenticated content and document access.
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ResponseLink IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
In 2021, ResponseLink implemented Microsoft Azure Cloud Services to host its public website and customer-facing application workloads. This deployment establishes Microsoft Azure Cloud Services as the primary Application Hosting and Computing Services platform for ResponseLink, supporting core Communications business functions related to web presence and customer engagement.
The Microsoft Azure Cloud Services implementation concentrates on cloud-native web hosting, scalable compute provisioning, and durable object storage consistent with Application Hosting and Computing Services capabilities. Configuration and operational patterns include automated deployment pipelines and cloud-based runtime for the website and application components, enabling platform-managed services for availability and maintenance. For a company of this size the architecture centralizes web operations and application runtime in Azure, aligning engineering and operations around cloud service models.
Operational coverage explicitly includes the public website and adjacent customer communication services, affecting web operations, product engineering, and marketing teams. Governance focused on staged rollouts, DNS transition processes, and CI/CD deployment workflows to manage releases and minimize site interruption. The implementation positions Microsoft Azure Cloud Services as ResponseLink's hosting backbone for application delivery and ongoing web operations.
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Content Delivery Network | IaaS |
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2019 | 2019 |
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ResponseLink CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at ResponseLink
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Director of Marketing and Strategy | Director | Marketing | ||||
| Co-CEO | CXO | Finance | ||||
| HR Manager | Manager | HR |
Apps Being Evaluated by ResponseLink Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||