RetailNext, Inc
60 S. Market Street, Suite 310,
San Jose, 95113, CA,
United States
San Jose, 95113, CA,
United States
1 408-884-2162
Professional Services
RetailNext, Inc Technographics
RetailNext, Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by RetailNext, Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 RetailNext, Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that RetailNext, Inc has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Drift AI Chatbot for Chatbots and Conversational AI in 2021, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems RetailNext, Inc is running and its propensity to invest more and deepen its relationship with Oracle , Drift , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing RetailNext, Inc revenues, which have grown to $66.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for RetailNext, Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
RetailNext, Inc Tech Stack and Enterprise Applications
RetailNext, Inc ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, RetailNext, Inc implemented Oracle NetSuite ERP to centralize financial consolidation and to manage intercompany transactions across its legal entities. The project targeted ERP Financial capabilities to support finance and accounting functions, explicitly addressing consolidation, intercompany accounting, and corporate financial reporting.
Configuration work centered on Oracle NetSuite ERP modules for multi-entity general ledger management, subsidiary management, consolidated journal entries, intercompany eliminations, and a harmonized chart of accounts. The implementation used automated intercompany posting and reconciliation workflows consistent with ERP Financial practices, and it configured currency handling and reporting books to support consolidated reporting requirements.
Operational ownership was placed with finance and accounting teams, with governance built around intercompany charge rules, approval workflows for intercompany journals, and month-end close procedures managed inside Oracle NetSuite ERP. The deployment emphasized centralized accounting controls and role-based access to subsidiary ledgers to ensure consistent treatment of intercompany transactions and consolidated financial statements.
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RetailNext, Inc AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, RetailNext, Inc deployed Drift AI Chatbot as a customer-facing conversational solution in the Chatbots and Conversational AI category. The Drift AI Chatbot was implemented on RetailNext's public website to manage visitor engagement, provide contextual answers about professional services, and capture initial prospect information for downstream qualification.
The implementation focused on conversation playbooks and AI-assisted response flows, with automated lead capture and qualification logic embedded in site conversations. Configuration included customizable capture forms, session context awareness tied to page content, and handoff triggers to route qualified leads to sales or support teams, using conversation orchestration common to Chatbots and Conversational AI platforms.
Operational ownership was assigned to marketing and demand generation, with content governance processes to maintain message templates, qualification criteria, and routing rules. The rollout was phased on the website to allow iterative refinement of conversation flows and qualifying logic, while session telemetry and chat transcripts were used to drive ongoing updates to playbooks and governance.
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RetailNext, Inc Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, RetailNext, Inc deployed Zoom as its Audio Video and Web Conferencing solution on the corporate website. RetailNext, Inc uses Zoom to surface browser based join flows and webinar access points directly from public site pages to support client engagement and remote meetings.
The Zoom implementation leverages core Zoom application capabilities including hosted meetings, webinar functionality, screen sharing, cloud recording, and participant management, all configured through the Zoom admin console. Configuration work focused on account provisioning, meeting templates, scheduling configuration, and access controls aligned with a cloud hosted SaaS architecture.
Integration is explicitly implemented on the public website, embedding Zoom meeting entry points and scheduling links to streamline external client interactions. Operational coverage includes customer facing teams and internal collaboration across corporate functions in the United States, with governance centered on centralized account administration, meeting policy configuration, and role based access controls.
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Collaboration | Collaboration |
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2013 | 2013 |
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RetailNext, Inc Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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RetailNext, Inc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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RetailNext, Inc ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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RetailNext, Inc TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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RetailNext, Inc PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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RetailNext, Inc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at RetailNext, Inc
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO and Co-founder | CXO | Finance | |
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Chief Operating Officer | CXO | Finance | |
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Co-founder, CTO | CXO | Finance | |
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Director of Financial Planning and Analysis | Director | Finance | |
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Worldwide Corporate Controller | Director | Finance | |
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Apps Being Evaluated by RetailNext, Inc Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from RetailNext, Inc IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the RetailNext, Inc digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD RetailNext, Inc Technographics
RetailNext, Inc is a Professional Services organization based in United States,
with around 350 employees and annual revenues of $66.0 million.
RetailNext, Inc operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Drift AI Chatbot and Zoom,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
RetailNext, Inc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Drift and Zoom Video Communications.
RetailNext, Inc recently adopted applications including
Drift AI Chatbot in 2021, Zoom in 2021 and Contentful Content Platform in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of RetailNext, Inc’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates RetailNext, Inc’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete RetailNext, Inc technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.