Hyde, SK14 2EP,
United Kingdom
Rhino Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Rhino Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 160 Rhino Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rhino Group has purchased the following applications: Fuzey for Chatbots and Conversational AI in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rhino Group is running and its propensity to invest more and deepen its relationship with Fuzey or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rhino Group revenues, which have grown to $34.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rhino Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fuzey | Legacy | Fuzey | Chatbots and Conversational AI | AI-Powered Application | n/a | 2025 | 2025 |
In 2025, Rhino Group implemented Fuzey to deliver large-scale personalised WhatsApp marketing campaigns and AI driven inbound handling for retail clients. Fuzey is deployed as a Chatbots and Conversational AI application to support marketing CRM workflows and bookings operations across the UK.
The implementation emphasized campaign orchestration and conversational agent capabilities, with configuration of personalised message templates, audience segmentation, and automated inbound conversational flows to capture booking intents. The Fuzey platform was configured to manage both outbound campaign delivery and real time conversational routing, using AI agents to interpret responses and drive booking conversational paths.
Operational coverage targeted retailer clients across the United Kingdom, with execution focused on marketing, CRM and bookings functions. WhatsApp was the primary messaging channel used for campaign delivery and inbound engagement, and the deployment connected campaign delivery to client booking workflows to close conversations into confirmed bookings.
Governance and process changes centered on campaign approval and orchestration, conversational script versioning, and operational handoffs between marketing teams and booking operations. Rollout prioritized rapid campaign cycles and iterative refinement of conversational agents to align messaging with retailer booking processes.
Vendor reported outcomes for the Fuzey deployment include campaign open rates exceeding 90 percent, response rates above 20 percent, booking conversion rates two times to four times higher than SMS, and up to 50 percent lower cost per booking when using Fuzey's platform and AI agents.
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||