Palo Alto, 94306, CA,
United States
RhinoSource Technographics
RhinoSource Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by RhinoSource and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 RhinoSource employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
RhinoSource has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2016, Twilio Segment for Customer Data Platform in 2015, Atlassian Jira Service Desk for IT Service Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems RhinoSource is running and its propensity to invest more and deepen its relationship with Google , Twilio , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing RhinoSource revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for RhinoSource intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
RhinoSource Tech Stack and Enterprise Applications
RhinoSource Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 RhinoSource deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The small professional services firm provisioned Google Workspace across its company wide user base to provide core business communication and collaboration services tied to the company domain.
The implementation of Google Workspace (Formerly Google G-Suite) centers on Gmail for email, Google Calendar for scheduling, Google Drive for file storage, and Google Docs, Sheets, and Slides for collaborative document creation. The deployment leverages the Google Workspace Admin console for user account management, group provisioning, and shared drive configuration, aligning typical Collaboration category workflows with lightweight, cloud native configuration.
Public indicators on the RhinoSource website suggest domain verification and mail routing were configured to use Google Workspace for company email and client communications. Operational governance is structured around a centralized administrator model, with role based access controls and shared folder policies to support client engagement and internal knowledge work within the organization.
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RhinoSource CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Twilio | Legacy | Twilio Segment | Customer Data Platform | CRM | n/a | 2015 | 2015 |
In 2015, RhinoSource implemented Twilio Segment as a Customer Data Platform on their website. The deployment concentrated on client-side event collection embedded across web pages to centralize first party customer data capture for the small United States based professional services firm.
Implementation of Twilio Segment included configuration of a client-side tracking library, mapping of page and event schemas, and establishment of identity resolution and user profile construction to unify anonymous and identified sessions. The work leveraged typical Customer Data Platform capabilities, specifically event tracking, user profile attribute capture, and rules-based routing of collected events to downstream destinations.
Operational scope was limited to the website as the primary data source, with data flows oriented to support marketing and sales functions for lead qualification and outreach. Governance emphasized disciplined event naming conventions, consent-aware collection, and a lightweight rollout and configuration process appropriate for a 10 person organization.
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RhinoSource ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2018 | 2018 |
In 2018 RhinoSource implemented Atlassian Jira Service Desk to deliver IT Service Management for both internal IT support and customer facing service workflows, using Atlassian Jira Service Desk as the primary ticketing and request portal surfaced on their website. The deployment centers on a web portal embedded into the RhinoSource site, providing a single intake channel for incidents and service requests while exposing self service documentation to external users.
Configuration work focused on standard IT Service Management capabilities, including request types and forms, a centralized ticket queue, workflow states and assignment rules, basic SLA targets and automation rules for routing and escalation. The implementation used the Atlassian Jira Service Desk request portal and knowledge base functionality to reduce manual triage, and configured role based access for internal agents and external requesters.
Operational scope covered both client facing support and small scale internal IT functions, with administrative governance handled by a lean set of site administrators who manage request schemas, permissions and workflow updates. Rollout was organized as a light weight configuration and portal integration, prioritizing simple service catalog entries and ticketing workflows appropriate for a 10 person professional services firm.
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IT Decision Makers and Key Stakeholders at RhinoSource
| First Name | Last Name | Title | Function | Department | Phone | |
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Founder | CXO | Finance | |
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Apps Being Evaluated by RhinoSource Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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