Richardson & Co
The Grand Hotel, Seafront, Torquay,
Devon, x, TQ2 6NT,
United Kingdom
Devon, x, TQ2 6NT,
United Kingdom
44 80 0005 2244
Leisure and Hospitality
Richardson & Co Technographics
Richardson & Co Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Richardson & Co and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Richardson & Co employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Richardson & Co has purchased the following applications: Access Guestline Hotel PMS for Hotel Property Management in 2019, Microsoft 365 for Collaboration in 2018, WooCommerce for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Richardson & Co is running and its propensity to invest more and deepen its relationship with The Access Group , Microsoft , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Richardson & Co revenues, which have grown to $11.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Richardson & Co intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Richardson & Co Tech Stack and Enterprise Applications
Richardson & Co ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | Access Guestline Hotel PMS | Hotel Property Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Richardson & Co implemented Access Guestline Hotel PMS as its Hotel Property Management platform to consolidate hotel operations and direct online bookings. The Access Guestline Hotel PMS is surfaced on the Richardson & Co website to capture web reservations and present availability and rates to customers.
The implementation centers on reservation management, front office operations including check in and check out, rate and inventory control, and guest profile management, reflecting common Hotel Property Management functional modules. Integration between the Access Guestline Hotel PMS and the public website routes booking engine traffic and reservation data into the PMS, supporting the reservations team and front desk workflows. Governance focuses on aligning booking capture, guest record management, and pricing controls within the PMS to standardize operational processes across the business.
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Richardson & Co Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Richardson & Co implemented Microsoft 365 to support Collaboration across the organization. The company website references Microsoft 365, confirming a cloud SaaS Microsoft 365 tenant used for core productivity and communications.
The Microsoft 365 deployment centers on Collaboration capabilities including Exchange Online for email and calendaring, Microsoft Teams for real-time messaging and meetings, SharePoint Online for document management and intranet, OneDrive for personal file sync, and Office web and desktop applications for document creation and co-authoring. Identity and access control are managed within the Microsoft 365 tenant directory and role assignments, enabling centralized user provisioning, permission controls, and standard collaboration governance.
Operational coverage is focused on corporate functions and hotel operations in the United Kingdom, where Microsoft 365 supports corporate communications, front office coordination, reservations workflows, finance and HR collaboration through shared mailboxes, team sites and document libraries. Governance is maintained at the tenant level with administrative controls and document lifecycle policies to standardize communication and file sharing across departments.
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Richardson & Co eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, Richardson & Co deployed WooCommerce on its website to add eCommerce capabilities. The implementation uses WooCommerce, an Automattic application, to provide storefront functionality including product catalog presentation, shopping cart and checkout workflows, catalog and pricing configuration, and standard payment and tax handling modules, consistent with eCommerce platform patterns.
The deployment is hosted as part of the company public website and provides Richardson & Co with direct online sales and transaction processing tied to the web storefront and order orchestration. Operational scope centers on commercial functions for the leisure and hospitality operations in the United Kingdom, with governance aligned to web administration and commerce administration roles responsible for catalog updates, order management, and checkout configuration. WooCommerce is the central application for the company eCommerce business function, consolidating site content and transactional workflows under a unified web commerce layer.
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Richardson & Co CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Richardson & Co IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Richardson & Co
| First Name | Last Name | Title | Function | Department | Phone | |
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Financial Controller | Director | Finance | |
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Group Financial Controller | Director | Finance | |
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Operations Manager | Manager | Finance | |
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Front Office Manager | Manager | Finance | |
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Deputy General Manager | Manager | Finance | |
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General Manager | Manager | Finance | |
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Revenue Manager | Manager | Finance | |
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Group Human Resources Manager | Manager | HR | |
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General Manager | Manager | Finance | |
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Managing Director | Director | Finance | |
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Apps Being Evaluated by Richardson & Co Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Richardson & Co IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Richardson & Co digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Richardson & Co Technographics
Richardson & Co is a Leisure and Hospitality organization based in United Kingdom,
with around 80 employees and annual revenues of $11.0 million.
Richardson & Co operates a diverse technology stack with applications such as
Access Guestline Hotel PMS, Microsoft 365 and WooCommerce,
covering areas like Hotel Property Management, Collaboration and eCommerce.
Richardson & Co has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as The Access Group, Microsoft and Automattic.
Richardson & Co recently adopted applications including
WooCommerce in 2021, Revinate CRM in 2021 and GoDaddy in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Richardson & Co’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Richardson & Co’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Richardson & Co technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.