Philadelphia, 19103, PA,
United States
Richardson Sales Performance Technographics
Richardson Sales Performance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Richardson Sales Performance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Richardson Sales Performance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Richardson Sales Performance has purchased the following applications: Sage Intacct for ERP Financial in 2017, BenchPrep LMS for Learning and Development in 2015, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Richardson Sales Performance is running and its propensity to invest more and deepen its relationship with Sage , BenchPrep , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Richardson Sales Performance revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Richardson Sales Performance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Richardson Sales Performance Tech Stack and Enterprise Applications
Richardson Sales Performance ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2017 | 2018 |
In 2017, Richardson Sales Performance implemented Sage Intacct as its ERP Financial application. The deployment is led from the IT department, which builds new applications on the Outsystems platform to create efficiencies company-wide and to address cross-departmental operational needs.
Sage Intacct was configured to support core financial management workflows typical of ERP Financial systems, including general ledger processes, accounts payable and receivable workflows, and financial reporting orchestration. The IT team supplements Sage Intacct configuration with Crystal Reports and SQL query-driven reports to meet ad hoc reporting and data extraction requirements.
Operational coverage centers on company-wide process support with primary impact on the Finance Team, where IT provides hands-on assistance for customizations and application understanding. The Finance Team continues to use Microsoft Dynamics SL 2011 alongside Sage Intacct when required, with IT providing cross-application support rather than a formal migration narrative.
Governance follows an IT-led, collaborative change model, where OutSystems-based applications and targeted customizations are developed in response to business requests and finance change tickets. This approach emphasizes rapid resolution of departmental issues and creating efficiencies company-wide through application-level automation and integrated reporting.
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Richardson Sales Performance HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BenchPrep | Legacy | BenchPrep LMS | Learning and Development | HCM | n/a | 2015 | 2016 |
In 2015 Richardson Sales Performance deployed BenchPrep LMS in the Learning and Development category to build Richardson Accelerate, a blended digital sales-training platform designed to scale sales enablement and deliver microlearning and analytics across global clients. The BenchPrep LMS engagement began after Richardson’s new Chief Product Officer joined in 2015, and the Accelerate platform was launched in under nine months, illustrating an accelerated product-to-market cadence.
The implementation configured BenchPrep LMS to support blended delivery models, delivering structured microlearning content alongside analytics capabilities for learner performance and adoption tracking. BenchPrep LMS was used to orchestrate course sequencing and learner pathways for sales training, enabling modular, on-demand learning experiences consistent with Learning and Development best practices.
Rollout focused on embedding the platform into Richardson’s sales enablement practice and extending access to Richardson’s global client base, aligning platform governance with product ownership from the newly appointed Chief Product Officer. According to the vendor case study, the implementation improved speed-to-market and enabled global scale for Richardson’s sales-training offering, positioning BenchPrep LMS as the operational backbone for the Richardson Accelerate sales training service.
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Richardson Sales Performance Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Richardson Sales Performance deployed Cisco Webex Meetings. Cisco Webex Meetings is implemented on their public website and is classified as Audio Video and Web Conferencing, supporting web-based session access for external participants and prospects.
The deployment of Cisco Webex Meetings focuses on standard conferencing capabilities typical of the Audio Video and Web Conferencing category, including multi-party video, screen sharing, meeting recording, and scheduled meeting links. Cisco Webex Meetings is used to deliver client-facing demos and virtual training, and to host interactive instructor led sessions, with browser join flows embedded in web pages.
Operational coverage centers on sales enablement and professional services delivery, with the application surfaced to external audiences via the company website and used by internal account teams for remote engagement. The implementation emphasizes lightweight web embedding of meeting join controls and published scheduling links rather than deep enterprise integrations.
Governance has been applied through administrator configuration of meeting policies, access controls, and user provisioning workflows to manage external attendee access and meeting moderation. Rollout and usage are organized around client engagement and training workflows, aligning meeting moderation and content capture practices with existing professional services delivery processes.
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Richardson Sales Performance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2018 | 2018 |
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CRM | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Richardson Sales Performance ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Richardson Sales Performance PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Richardson Sales Performance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Richardson Sales Performance CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Richardson Sales Performance
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Chief Financial Officer | CXO | Finance | ||||
| Accounting Manager | Manager | Finance | ||||
| Accounting Manager | Manager | Finance |
Apps Being Evaluated by Richardson Sales Performance Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||