Richardson &Amp; Wrench Acacia Ridge
L7 225-233 Clarence St,
Sydney, 2000, NSW,
Australia
Sydney, 2000, NSW,
Australia
61 2 9299 8177
Construction and Real Estate
Richardson &Amp; Wrench Acacia Ridge Technographics
Richardson &Amp; Wrench Acacia Ridge Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Richardson &Amp; Wrench Acacia Ridge and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Richardson &Amp; Wrench Acacia Ridge employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Richardson &Amp; Wrench Acacia Ridge has purchased the following applications: CoreWeb for Real Estate Property Management in 2015, Microsoft 365 for Collaboration in 2015, Hotjar for Customer Experience in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Richardson &Amp; Wrench Acacia Ridge is running and its propensity to invest more and deepen its relationship with Core Web Systems , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Richardson &Amp; Wrench Acacia Ridge revenues, which have grown to $180.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Richardson &Amp; Wrench Acacia Ridge intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Richardson &Amp; Wrench Acacia Ridge Tech Stack and Enterprise Applications
Richardson &Amp; Wrench Acacia Ridge ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Core Web Systems | Legacy | CoreWeb | Real Estate Property Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Richardson & Wrench Acacia Ridge implemented CoreWeb as their Real Estate Property Management solution on their public website. The implementation positioned CoreWeb as a web hosted property listings and client engagement platform embedded in the corporate website, centralizing listings publishing, searchable property feeds, and online enquiry capture for consumers.
CoreWeb configuration emphasized property record management, status updates, listing publication workflows, and agent profile presentation, reflecting standard Real Estate Property Management capabilities such as listings management, search and contact lead capture. The deployment is integrated with the company website and content management, and operational ownership resides with sales, leasing and marketing teams with governance focused on content publishing controls and enquiry routing processes.
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Richardson &Amp; Wrench Acacia Ridge Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Richardson & Wrench Acacia Ridge deployed Microsoft 365 to provide Collaboration capabilities across its Acacia Ridge operations in Australia, and the tenant is explicitly used on their public website. Microsoft 365 is used to centralize email, calendaring, and document collaboration workflows supporting property listings and internal communications.
The implementation centers on core Microsoft 365 services, including Exchange Online for mail and calendaring, SharePoint Online for document libraries and intranet content, Teams for real time communication and meetings, and OneDrive for individual file sync and backup. Configuration likely emphasizes secure tenant administration, role based access controls, and content governance to manage property documentation and marketing assets.
Operationally the deployment supports business functions across sales, marketing, and office administration for Richardson & Wrench Acacia Ridge, and extends to customer facing web workflows since Microsoft 365 is surfaced on their website. Identity and access management is handled at the tenant level to align internal collaboration with public site integration, and governance practices focus on mailbox, site, and team lifecycle controls to maintain compliance and operational continuity.
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Richardson &Amp; Wrench Acacia Ridge CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2015 | 2015 |
In 2015 Richardson & Wrench Acacia Ridge implemented Hotjar as a Customer Experience tool on its public website to support marketing and UX functions. The implementation targeted the corporate property listings site and lead capture flows, establishing a clear Company Hotjar Customer Experience relationship for qualitative and behavioral analysis.
Hotjar was deployed via a site-level JavaScript tracking snippet to capture session recordings, heatmaps, funnel analytics and on-page feedback polls, leveraging standard Customer Experience capabilities. Configuration emphasized page-level instrumentation for listing pages and enquiry forms, with account-level settings used to manage recordings and feedback collection. The full application name Hotjar is present in the deployment for session replay and qualitative feedback collection.
Governance and ongoing administration are held by digital and marketing teams, with Hotjar managed through website tag configuration and the application console. The deployment scope covers public site pages including property listings and lead capture workflows, supporting marketing, UX and digital analytics workflows without named integrations disclosed in the source.
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Marketing Automation | CRM |
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2019 | 2019 |
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Real Estate CRM | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2015 | 2015 |
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Richardson &Amp; Wrench Acacia Ridge ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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Richardson &Amp; Wrench Acacia Ridge PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Richardson &Amp; Wrench Acacia Ridge IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Richardson &Amp; Wrench Acacia Ridge CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Richardson &Amp; Wrench Acacia Ridge
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Apps Being Evaluated by Richardson &Amp; Wrench Acacia Ridge Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Richardson &Amp; Wrench Acacia Ridge IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Richardson &Amp; Wrench Acacia Ridge digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Richardson &Amp; Wrench Acacia Ridge Technographics
Richardson &Amp; Wrench Acacia Ridge is a Construction and Real Estate organization based in Australia,
with around 600 employees and annual revenues of $180.0 million.
Richardson &Amp; Wrench Acacia Ridge operates a diverse technology stack with applications such as
CoreWeb, Microsoft 365 and Hotjar,
covering areas like Real Estate Property Management, Collaboration and Customer Experience.
Richardson &Amp; Wrench Acacia Ridge has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Core Web Systems, Microsoft and Contentsquare.
Richardson &Amp; Wrench Acacia Ridge recently adopted applications including
New Relic APM in 2022, Microsoft Entra ID (formerly Azure Active Directory) in 2022 and Rex CRM in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Richardson &Amp; Wrench Acacia Ridge’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Richardson &Amp; Wrench Acacia Ridge’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Richardson &Amp; Wrench Acacia Ridge technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.