Richmond Alarm Company
14121 Justice Rd,
Midlothian, 23113, VA,
United States
Midlothian, 23113, VA,
United States
1 804-745-1117
Professional Services
Richmond Alarm Company Technographics
Richmond Alarm Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Richmond Alarm Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Richmond Alarm Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Richmond Alarm Company has purchased the following applications: Bold Group SedonaOffice for Professional Services Automation in 2009, CallRail Call Tracking for Call Tracking and Recording in 2017, Intuit Mailchimp Mandrill for Transactional Email in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Richmond Alarm Company is running and its propensity to invest more and deepen its relationship with Bold Group , CallRail , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Richmond Alarm Company revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Richmond Alarm Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Richmond Alarm Company Tech Stack and Enterprise Applications
Richmond Alarm Company ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bold Group | Legacy | Bold Group SedonaOffice | Professional Services Automation | ERP Services and Operations | n/a | 2009 | 2009 |
In 2009 Richmond Alarm Company implemented Bold Group SedonaOffice as its Professional Services Automation platform to centrally manage customer records and service operations. Bold Group SedonaOffice was adopted to support central station data entry, client master data maintenance, and coordinated dispatch workflows used by the company’s Midlothian, Virginia operations.
The Bold Group SedonaOffice deployment was configured around core PSA capabilities including customer database management, service scheduling and dispatch queues, and billing and accounts receivable workflows aligned to alarm service contracts. Bold Group SedonaOffice handled the input of all new client information, the ongoing maintenance of existing client records, and the generation of documentation that was routinely exported to Microsoft Word, Excel, and Outlook for reporting and customer correspondence.
Operationally SedonaOffice was used alongside ABM software for collections and accounting activities, reflecting co-usage between Bold Group SedonaOffice and the firm’s collections toolset. The system supported cross-departmental processes spanning central station operations, field technician dispatch, and back-office accounting, and it underpinned ongoing relationships with more than 200 external alarm dealers.
Governance around the Bold Group SedonaOffice rollout included role-based data entry responsibilities, cross-training of staff into accounting and collections functions, and creation of bespoke training materials and how-to guides to onboard new hires. Personnel changes tied to system responsibilities were recorded, for example a promotion in 2012 to Data Entry Specialist that expanded system ownership and operational duties.
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Richmond Alarm Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2017 | 2017 |
In 2017 Richmond Alarm Company implemented CallRail Call Tracking. The deployment leverages CallRail Call Tracking within the Call Tracking and Recording category to instrument the corporate website for inbound call attribution and channel level call capture. Implementation was executed as a website embed that assigns tracking numbers to web sessions, enabling source attribution for phone conversions originating from digital channels.
Functional configuration emphasizes call routing, call recording and analytics capabilities, with tracking numbers mapped to marketing campaigns and landing pages to support campaign level reporting. Operational scope is focused on digital channels and the sales and marketing workflows that handle inbound leads, with number pool and attribution rules managed through the CallRail Call Tracking console for ongoing governance and configuration control.
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CRM | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Richmond Alarm Company PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp Mandrill | Transactional Email | PaaS | n/a | 2016 | 2016 |
In 2016, Richmond Alarm Company implemented Intuit Mailchimp Mandrill on its website to handle Transactional Email. The Intuit Mailchimp Mandrill deployment is integrated into the web application layer, using standard transactional email delivery patterns such as SMTP relay or REST API calls from site forms and backend services to send triggered messages.
Functional usage emphasizes template management, programmatic message sending, and event tracking to support customer communications and operational notifications for the professional services business. The implementation scopes to the company website and associated customer-facing workflows, aligning Richmond Alarm Company Intuit Mailchimp Mandrill Transactional Email with customer support and service operations, while governance is centered on centralized template configuration, sending domain management, and event log or webhook handling for delivery and bounce processing.
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Transactional Email | PaaS |
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2019 | 2019 |
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Richmond Alarm Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Richmond Alarm Company CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Richmond Alarm Company
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Richmond Alarm Company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Richmond Alarm Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Richmond Alarm Company digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Richmond Alarm Company Technographics
Richmond Alarm Company is a Professional Services organization based in United States,
with around 100 employees and annual revenues of $10.0 million.
Richmond Alarm Company operates a diverse technology stack with applications such as
Bold Group SedonaOffice, CallRail Call Tracking and Intuit Mailchimp Mandrill,
covering areas like Professional Services Automation, Call Tracking and Recording and Transactional Email.
Richmond Alarm Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Bold Group, CallRail and Intuit.
Richmond Alarm Company recently adopted applications including
Hubspot Marketing Automation in 2021, Amazon EC2 in 2020 and HubSpot Ads in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Richmond Alarm Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Richmond Alarm Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Richmond Alarm Company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.