London, SW18 2PU,
United Kingdom
Richmond and Wandsworth Councils Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Richmond and Wandsworth Councils and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Richmond and Wandsworth Councils employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Richmond and Wandsworth Councils has purchased the following applications: TribePad ATS for Applicant Tracking System in 2015, NEC Housing for Real Estate Property Management in 2019, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Richmond and Wandsworth Councils is running and its propensity to invest more and deepen its relationship with TribePad , Vivup , MHR (formerly MidlandHR) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Richmond and Wandsworth Councils revenues, which have grown to $605.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Richmond and Wandsworth Councils intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TribePad | Legacy | TribePad ATS | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
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Benefits Administration | HCM |
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2019 | 2019 |
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Core HR | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2015 | 2015 |
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Recruiting | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEC Software Solutions UK | Legacy | NEC Housing | Real Estate Property Management | ERP Services and Operations | n/a | 2019 | 2020 |
In 2019 Richmond and Wandsworth Councils deployed NEC Housing from NEC Software Solutions UK as a Real Estate Property Management application to centralize housing services across a shared borough service. The go live delivered online housing applications, repairs reporting, tenant self service and real time access to tenant and leaseholder data to housing teams across both boroughs in London.
The implementation emphasized tenant facing and operational modules, including a tenant portal for online applications and self service, CRM style case management for repairs and service requests, and tenancy and leaseholder record management. NEC Housing was configured to support intake workflows for online applications and to provide staff with consolidated tenancy data and transaction histories for case handling.
Operational coverage spanned the shared housing service for Richmond and Wandsworth Councils, providing housing officers and contact centre staff with a unified view of tenants and leaseholders. The deployment supported remote working patterns for staff and extended digital citizen services for residents, moving routine interactions such as repairs reporting and application tracking into online channels.
Governance and process changes focused on shifting front line housing workflows to the NEC Housing platform, centralizing data access across the shared service and enabling consistent case handling procedures across both boroughs. The programme delivered improved remote working and digital citizen service capabilities as part of the London rollout, while specific integrations with other systems were not detailed.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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