RichRelevance
303 Second Street, South Suite 350,
San Francisco, 94107, CA,
United States
San Francisco, 94107, CA,
United States
1 415-956-1947
Media
RichRelevance Technographics
RichRelevance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by RichRelevance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 RichRelevance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that RichRelevance has purchased the following applications: Sage Intacct for ERP Financial in 2024, 6sense Account Engagement Platform for Account Based Marketing in 2020, Atlassian Jira Service Desk for IT Service Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems RichRelevance is running and its propensity to invest more and deepen its relationship with Sage , 6sense , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing RichRelevance revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for RichRelevance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
RichRelevance Tech Stack and Enterprise Applications
RichRelevance ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2024 | 2024 |
In 2024 RichRelevance selected and implemented Sage Intacct as its new ERP Financial application, replacing a legacy financial system. The deployment focused on standardizing core financial-management functions—general ledger, accounts payable and receivable, and financial reporting—so accounting operations would be consolidated under a single ERP financial platform. The implementation targets the company-wide finance and accounting function at the 200-employee media firm, reflecting an enterprise-scale financial system rollout.
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RichRelevance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 6sense | Legacy | 6sense Account Engagement Platform | Account Based Marketing | CRM | n/a | 2020 | 2020 |
In 2020, RichRelevance deployed 6sense Account Engagement Platform as an Account Based Marketing solution on its website. The implementation centers on website instrumentation to capture account-level engagement and intent signals, with 6sense Account Engagement Platform used to translate anonymous visitor activity into mapped accounts and prioritized engagement opportunities.
Configuration focused on account identification, intent signal capture, engagement scoring, and website personalization modules typical of Account Based Marketing deployments. The deployment uses web tagging and event capture to feed account-level analytics and to drive campaign orchestration and ABM workflows, enabling marketing and sales teams to target and sequence outreach based on behavioral signals.
Operational ownership spans marketing and demand generation functions, with governance oriented around tag management, data normalization, and lead to account routing to ensure consistent account scoring and activation. Rollout emphasized website-first instrumentation and staged activation of engagement and personalization capabilities to embed 6sense Account Engagement Platform into ongoing ABM processes.
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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RichRelevance ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2019 | 2019 |
In 2019, RichRelevance implemented Atlassian Jira Service Desk as its IT Service Management solution and is using Atlassian Jira Service Desk on their website for web-based request intake. The deployment places the application at the front of customer and internal support channels, enabling a consolidated portal for incident and request submission and visible ticket tracking on the public site.
The implementation configures standard IT Service Management capabilities including issue and ticketing workflows, service catalog request types, SLA rules, queue management, and knowledge base articles. Atlassian Jira Service Desk was provisioned with role-based request forms and automated workflow transitions to route tickets to IT and customer support teams, reflecting common ITSM workflow orchestration patterns.
Operational coverage centers on web-facing support and internal IT operations, with the service desk acting as the single entry for service requests and incident reporting. Governance was established around ticket lifecycle workflows, request type ownership, and permissions for agents and service owners, driving standardized intake and resolution processes across support functions.
Configuration and rollout emphasized catalog definition, workflow templates, and agent queues to align service management practices with operational responsibility areas. The narrative documents a focused, category-aligned deployment of Atlassian Jira Service Desk within RichRelevance that centralizes request handling and standardizes IT Service Management procedures.
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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RichRelevance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Database Management | IaaS |
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2010 | 2010 |
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IT Decision Makers and Key Stakeholders at RichRelevance
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President IT Operations | VP | IT | |
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Lead Data Scientist | Manager | IT | |
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VP of Platform Engineering | VP | R&D | |
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Senior Software Engineer | Manager | IT | |
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Apps Being Evaluated by RichRelevance Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from RichRelevance IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the RichRelevance digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD RichRelevance Technographics
RichRelevance is a Media organization based in United States,
with around 200 employees and annual revenues of $25.0 million.
RichRelevance operates a diverse technology stack with applications such as
Sage Intacct, 6sense Account Engagement Platform and Atlassian Jira Service Desk,
covering areas like ERP Financial, Account Based Marketing and IT Service Management.
RichRelevance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, 6sense and Atlassian.
RichRelevance recently adopted applications including
Sage Intacct in 2024, Salesforce Sales Cloud in 2021 and 6sense Account Engagement Platform in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of RichRelevance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates RichRelevance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete RichRelevance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.