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● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

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● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

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● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

Richton Park Fire Department
Location
4455 Sauk Trail # 2,
Richton Park, 60471, IL,
United States
Website
https://www.richtonpark.org/Fire-Department/
Phone
1 708-481-8985
Artw industry
Government
Employee
Revenue

Richton Park Fire Department Technographics

Richton Park Fire Department Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Richton Park Fire Department and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Richton Park Fire Department employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Richton Park Fire Department has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2023, CentralSquare Unify for Collaboration in 2024, Granicus govDelivery for Citizen Engagement in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Richton Park Fire Department is running and its propensity to invest more and deepen its relationship with HubSpot , CentralSquare , Granicus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Richton Park Fire Department revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Richton Park Fire Department intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Richton Park Fire Department Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2023 2023
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CentralSquare Legacy CentralSquare Unify Collaboration Collaboration n/a 2024 2024
In 2024 Richton Park Fire Department implemented CentralSquare Unify, a Collaboration application, to automate mutual aid requests and improve cross-agency dispatch coordination. The deployment was announced as part of a Southland regional rollout that represents the first introduction of CentralSquare Unify in Illinois and is funded through a $600,000 state grant. The implementation configures CentralSquare Unify to orchestrate automated backup requests, manage unit status sharing, and support real-time incident coordination within dispatch workflows. Functional capabilities implemented include automated backup request orchestration and cross-jurisdictional notification, aligned with Collaboration category workflows for emergency response and dispatch teams. Operational coverage centers on South suburban fire departments including Richton Park, integrating unit-level availability and backup requests across neighboring communities to accelerate mutual aid. The approach is consistent with interdepartmental coordination use cases and reflects the application’s prior use in other states while being newly provisioned for Illinois agencies. Governance changes focus on embedding automated request logic into existing dispatch procedures, reducing manual callouts and formalizing mutual aid acceptance rules within the dispatch workflow. Reported outcomes include an expected average two minute reduction in response time per call as cited in local press, and department leadership stated the system will save lives and protect property.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Granicus Legacy Granicus govDelivery Citizen Engagement CRM n/a 2019 2019
Citizen Engagement CRM 2012 2012
Customer Support CRM 2023 2023
Tag Management CRM 2018 2018
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2018 2018
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2018 2018
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2022 2022

IT Decision Makers and Key Stakeholders at Richton Park Fire Department

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Richton Park Fire Department Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Richton Park Fire Department IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Richton Park Fire Department digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Richton Park Fire Department Technographics
Richton Park Fire Department is a Government organization based in United States, with around 100 employees and annual revenues of $25.0 million.
Richton Park Fire Department operates a diverse technology stack with applications such as Hubspot Live Chat, CentralSquare Unify and Granicus govDelivery, covering areas like Chatbots and Conversational AI, Collaboration and Citizen Engagement .
Richton Park Fire Department has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as HubSpot, CentralSquare and Granicus.
Richton Park Fire Department recently adopted applications including CentralSquare Unify in 2024, Hubspot Live Chat in 2023 and Gorgias in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Richton Park Fire Department’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Richton Park Fire Department’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Richton Park Fire Department technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.