Rico Industries
7001 N Austin Ave,
Niles, 60715, IL,
United States
Niles, 60715, IL,
United States
1 855-608-4618
Leisure and Hospitality
Rico Industries Technographics
Rico Industries Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rico Industries and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Rico Industries employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rico Industries has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Microsoft 365 for Collaboration in 2017, Shopify for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rico Industries is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Shopify or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rico Industries revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rico Industries intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rico Industries Tech Stack and Enterprise Applications
Rico Industries ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, Rico Industries implemented Oracle NetSuite ERP. The deployment was positioned as an ERP Financial implementation led by the Vice President of Operational Systems who managed an Integration Team to plan, document, and execute a shared implementation and large scale data migration including over 100,000 item records, one year of invoice history totaling 202,000 transactions, and more than 5,000 customer records along with 70 custom item fields and 40 transaction and column fields with complex relationships.
The implementation included extensive customization and automation within Oracle NetSuite ERP, with over 300 custom scripts, suitelets and workflows developed and deployed. Key functional capabilities implemented included custom sales order forms with over 50 variations for customer labeling and pick ticket clarity, custom record structures for alternate labeling and pricing with over 82,000 active records, an automated royalty tracking structure that reduced monthly royalty labor by 45 percent, and automation of invoicing that reduced warehouse invoicing labor by 90 percent for 200 warehouse employees. Available to Promise and item commitment behaviors were augmented using saved searches and scheduled scripts to populate commit columns on sales orders.
Integrations and architecture work addressed distribution, fulfillment, and content assets, including a tool to acquire FedEx and UPS proof of deliveries and group them with customer invoices for resubmission to Walmart. The team negotiated server syncing between Rico’s two locations to manage 8 TB of art and production files, and designed an internal server storage strategy that avoided external image storage fees while automating item placement on the SiteBuilder website for over 35,000 items. The program also produced 12 rugged handheld device applications for inventory tracking and order fulfillment and engaged 3rd party consultants and developers to populate custom general ledger lines for commissions and royalties used in monthly P and L reporting.
Operational rollout covered accounting, warehouse, shipping, art development, customer service, and sales functions across the organization, with custom dashboards published for Accounting, Warehouse Managers, Shipping Managers, Department Supervisors, Art Directors, Artists, Customer Service, Sales Associates, Sales Managers, and Advanced Partners. Governance and process changes included a scaffolded employee learning and system development strategy, training of Super Users to author complex saved searches and enforce data stewardship, creation and maintenance of custom roles and security permissions, and a Super User team responsible for data governance and policy stewardship. The implementation team managed both in-house and 3rd party developers to sustain ongoing script creation, testing, and deployment.
Outcomes recorded in the program included on-time delivery under budget with executive satisfaction, identification of over 4 million dollars in missed shipments and lost annual revenue, a 30 percent reduction in administrative and art development costs, a 25 percent increase in SKU creation per day at one site, and a 100 percent reduction in webmaster time required for item maintenance through the automated item-to-website pipeline.
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Rico Industries Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Rico Industries implemented Microsoft 365 to establish a cloud-hosted Collaboration platform for its 250-employee Leisure and Hospitality operations. The deployment uses a Microsoft 365 tenant to provide core Collaboration capabilities, including Exchange Online for corporate email, SharePoint Online for intranet and content management, Microsoft Teams for real-time collaboration and meetings, and OneDrive for personal file sync and sharing. Microsoft 365 is also surfaced on the company website, indicating public site integration with the cloud Collaboration environment.
The implementation is managed as a centrally administered tenant with role-based administration and account provisioning aligned to the company headcount. Functional coverage extends across corporate, marketing, sales, operations, and HR teams, consolidating mail, document collaboration, and team communication workflows under the Microsoft 365 Collaboration platform. Governance and operational controls are applied at the tenant level, using standard access controls and data classification workflows typical for enterprise Collaboration deployments.
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Rico Industries eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shopify | Legacy | Shopify | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, Rico Industries implemented Shopify to operate its public website storefront and to centralize online sales. Rico Industries implemented Shopify as its eCommerce platform to manage product listings, checkout and payment flows, order capture, and fulfillment lifecycle for the company s leisure and hospitality merchandise.
Configuration centered on standard Shopify storefront theming, catalog management, and native order management capabilities, with inventory visibility and fulfillment workflows managed through Shopify admin and channel settings. Operational ownership consolidated product and content updates within merchandising and ecommerce operations teams, and order processing governance was established around Shopify order states and support procedures to align customer service and fulfillment activities. The deployment places Shopify at the center of Rico Industries s eCommerce business function and the company s public website, providing a single platform for online storefront management and order lifecycle execution.
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Rico Industries CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Rico Industries IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Rico Industries CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Rico Industries
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Vice President Sales and Marketing | VP | Marketing | |
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Controller | Director | Finance | |
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VP Operations | VP | Operations | |
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Accountant Manager | Manager | Finance | |
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Finance Controller | Director | Finance | |
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Vice President & Chief Financial Officer | CXO | Finance | |
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IT Director | Director | IT | |
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Apps Being Evaluated by Rico Industries Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Rico Industries IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Rico Industries digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Rico Industries Technographics
Rico Industries is a Leisure and Hospitality organization based in United States,
with around 250 employees and annual revenues of $30.0 million.
Rico Industries operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Microsoft 365 and Shopify,
covering areas like ERP Financial, Collaboration and eCommerce.
Rico Industries has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Microsoft and Shopify.
Rico Industries recently adopted applications including
Shopify in 2021, Cloudflare CDN in 2020 and Oracle Netsuite Bronto Marketing Platform in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Rico Industries’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Rico Industries’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Rico Industries technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.