AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Ricoh Company Tech Stack and Enterprise Applications

AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon Trainium ML and Data Science Platforms AI Development n/a 2024 2024
In 2024, Ricoh Company implemented Amazon Trainium as a core component of its ML and Data Science Platforms to accelerate internal LLM research and development. Ricoh used Amazon Trainium for targeted ML/R&D activities in Japan, focusing on bilingual Japanese English model development and experimentation. The deployment used Amazon EC2 Trn1 instances, scaling to a cluster of 64 trn1.32xlarge instances to complete a 13 billion parameter pretraining run for a Japanese English bilingual LLM. Amazon Trainium was provisioned to support large scale model pretraining, including GPU equivalent compute orchestration, data throughput optimization, and training job scheduling consistent with high performance ML workflows. Operational scope centered on Ricohs ML and R&D teams in Japan, and the program later extended work toward larger models using Trainium2. The implementation narrative positions Ricoh Company, Amazon Trainium, ML and Data Science Platforms and ML/R&D as directly related, with the platform serving as the compute backbone for bilingual LLM development. Ricoh reported that using Amazon Trainium shortened training time, with the 13 billion parameter model trained in days, and achieved cost and energy improvements as part of the project. The effort emphasized infrastructure scale, model pretraining capability, and an iterative path to larger model development using Trainium2.
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sitecore Legacy Sitecore CMS Web Content Management Content Management n/a 2019 2019
In 2019, Ricoh Company deployed Sitecore CMS to manage its corporate website. Ricoh Company implemented Sitecore CMS for Web Content Management to centralize content authoring and publishing and to provide a consistent digital experience across its public web properties. The Sitecore CMS implementation emphasized core Web Content Management capabilities, including structured content authoring, a centralized media library, experience editing and personalization tooling, workflow-driven content approvals, and multilingual content publishing. Configuration work focused on content modeling, template development, and role-based authoring permissions to enforce editorial standards and accelerate page production. Operational coverage centered on corporate web publishing and marketing content operations, aligning content workflows with editorial and marketing teams. Governance measures included staged publishing workflows, segregation of author and approver roles, and content lifecycle controls to standardize release processes across the site.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Pardot Marketing Automation CRM n/a 2018 2018
In 2018, Ricoh Company implemented Salesforce Pardot for Marketing Automation on their website. Ricoh Company deployed Salesforce Pardot to instrument web forms and landing pages, centralize email campaign orchestration, and enable visitor tracking and prospect profiling under the Marketing Automation category. The deployment focused on capturing inbound leads from the corporate website and supporting segmentation, nurture program workflows, and automated email sequences. Operational ownership rested with Ricoh’s digital marketing and demand generation teams, who configured prospect scoring, list segmentation, and campaign templates in Salesforce Pardot. Governance included standardized campaign and content approval workflows, access controls by role, and tagging conventions for tracking web-sourced leads. The implementation of Salesforce Pardot on the website established a centralized Marketing Automation capability supporting marketing campaign management and lead capture processes.
Marketing Automation CRM 2018 2018
Tag Management CRM 2019 2019
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2019 2019
Robotic Process Automation PaaS 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2015 2015
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Next Generation Firewall CyberSecurity 2019 2020
Secure Email Gateways (SEGs) CyberSecurity 2022 2022

IT Decision Makers and Key Stakeholders at Ricoh Company

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Ricoh Company Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ricoh Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ricoh Company digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Ricoh Company Technographics
Ricoh Company is a Manufacturing organization based in Japan, with around 18697 employees and annual revenues of $15.40 billion.
Ricoh Company operates a diverse technology stack with applications such as Amazon Trainium, Sitecore CMS and Salesforce Pardot, covering areas like ML and Data Science Platforms, Web Content Management and Marketing Automation.
Ricoh Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Amazon Web Services (AWS), Sitecore and Salesforce.
Ricoh Company recently adopted applications including Amazon Trainium in 2024, Proofpoint Email Security and Protection in 2022 and Microsoft Azure Cloud Services in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ricoh Company’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Ricoh Company’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ricoh Company technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.