Tokyo, 105-8503,
Japan
Ricoh Company Technographics
Ricoh Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ricoh Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18697 Ricoh Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ricoh Company has purchased the following applications: Amazon Trainium for ML and Data Science Platforms in 2024, Sitecore CMS for Web Content Management in 2019, Salesforce Pardot for Marketing Automation in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ricoh Company is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Sitecore , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ricoh Company revenues, which have grown to $15.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ricoh Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ricoh Company Tech Stack and Enterprise Applications
AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Trainium | ML and Data Science Platforms | AI Development | n/a | 2024 | 2024 |
In 2024, Ricoh Company implemented Amazon Trainium as a core component of its ML and Data Science Platforms to accelerate internal LLM research and development. Ricoh used Amazon Trainium for targeted ML/R&D activities in Japan, focusing on bilingual Japanese English model development and experimentation.
The deployment used Amazon EC2 Trn1 instances, scaling to a cluster of 64 trn1.32xlarge instances to complete a 13 billion parameter pretraining run for a Japanese English bilingual LLM. Amazon Trainium was provisioned to support large scale model pretraining, including GPU equivalent compute orchestration, data throughput optimization, and training job scheduling consistent with high performance ML workflows.
Operational scope centered on Ricohs ML and R&D teams in Japan, and the program later extended work toward larger models using Trainium2. The implementation narrative positions Ricoh Company, Amazon Trainium, ML and Data Science Platforms and ML/R&D as directly related, with the platform serving as the compute backbone for bilingual LLM development.
Ricoh reported that using Amazon Trainium shortened training time, with the 13 billion parameter model trained in days, and achieved cost and energy improvements as part of the project. The effort emphasized infrastructure scale, model pretraining capability, and an iterative path to larger model development using Trainium2.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitecore | Legacy | Sitecore CMS | Web Content Management | Content Management | n/a | 2019 | 2019 |
In 2019, Ricoh Company deployed Sitecore CMS to manage its corporate website. Ricoh Company implemented Sitecore CMS for Web Content Management to centralize content authoring and publishing and to provide a consistent digital experience across its public web properties.
The Sitecore CMS implementation emphasized core Web Content Management capabilities, including structured content authoring, a centralized media library, experience editing and personalization tooling, workflow-driven content approvals, and multilingual content publishing. Configuration work focused on content modeling, template development, and role-based authoring permissions to enforce editorial standards and accelerate page production.
Operational coverage centered on corporate web publishing and marketing content operations, aligning content workflows with editorial and marketing teams. Governance measures included staged publishing workflows, segregation of author and approver roles, and content lifecycle controls to standardize release processes across the site.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Pardot | Marketing Automation | CRM | n/a | 2018 | 2018 |
In 2018, Ricoh Company implemented Salesforce Pardot for Marketing Automation on their website. Ricoh Company deployed Salesforce Pardot to instrument web forms and landing pages, centralize email campaign orchestration, and enable visitor tracking and prospect profiling under the Marketing Automation category. The deployment focused on capturing inbound leads from the corporate website and supporting segmentation, nurture program workflows, and automated email sequences.
Operational ownership rested with Ricoh’s digital marketing and demand generation teams, who configured prospect scoring, list segmentation, and campaign templates in Salesforce Pardot. Governance included standardized campaign and content approval workflows, access controls by role, and tagging conventions for tracking web-sourced leads. The implementation of Salesforce Pardot on the website established a centralized Marketing Automation capability supporting marketing campaign management and lead capture processes.
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2019 | 2019 |
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Robotic Process Automation | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Next Generation Firewall | CyberSecurity |
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2019 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Ricoh Company
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ricoh Company Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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