Zermatt, 3920,
Switzerland
Riffelalp Resort 2222m Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Riffelalp Resort 2222m and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 85 Riffelalp Resort 2222m employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Riffelalp Resort 2222m has purchased the following applications: Mitel Critical Event Management (CEM) for Critical Event Management in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Riffelalp Resort 2222m is running and its propensity to invest more and deepen its relationship with Mitel or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Riffelalp Resort 2222m revenues, which have grown to $21.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Riffelalp Resort 2222m intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mitel | Legacy | Mitel Critical Event Management (CEM) | Critical Event Management | TRM | Teufel NET | 2011 | 2011 |
In 2011, Riffelalp Resort 2222m implemented Mitel Critical Event Management (CEM) in a Critical Event Management deployment to orchestrate alarm and evacuation workflows across its alpine resort. The implementation targeted hotel safety operations and building systems, bringing alarm routing and evacuation coordination under a unified Mitel CEM framework for the property in Switzerland.
The deployment used Mitel OpenScape Alarm Response OScAR DAKSpro capabilities mapped to Mitel Critical Event Management alarm and notification functions, covering segmented fire alarms, predefined evacuation scenarios and lift alarm handling. Configuration focused on zone based alarm segmentation, scenario driven notifications and automated escalation logic consistent with Critical Event Management functional workflows.
Teufel NET delivered and installed the solution, integrating Mitel CEM with the resort s existing IT and telephony infrastructure to enable automated paging and notification over the site s communications fabric. Operational coverage included resort buildings, lift systems and fire detection zones, centralizing incident notification for hotel operations and guest safety teams.
The project delivery emphasized on site installation and commissioning by Teufel NET, with the implemented Mitel Critical Event Management solution improving integration with existing IT and telephony and lowering operating costs in Switzerland as reported by the case study.
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Critical Event Management | TRM |
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2011 | 2011 |
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