AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Rigaku Americas Corporation Tech Stack and Enterprise Applications

Rigaku Americas Corporation AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Rocket.chat Legacy Rocket.chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Rigaku Americas Corporation deployed Rocket.chat on its public website as a customer-facing Chatbots and Conversational AI application. The implementation positioned Rocket.chat as the primary site embedded conversational interface for handling customer inquiries, triaging technical support requests, and routing sales leads to internal teams. The deployment aligned the application with online customer engagement and support workflows rather than internal collaboration use cases. Configuration focused on the Rocket.chat web widget, real time messaging, channel based routing, conversation logging, and basic automation rules to perform initial triage and escalate sessions to human agents. The solution captured visitor session context and routed conversations into established support and sales workflows, while governance centered on agent access controls, conversation retention, and widget configuration management. Rocket.chat was configured to surface conversation records to internal teams for follow up and performance monitoring.
Chatbots and Conversational AI AI-Powered Application 2021 2021
Rigaku Americas Corporation Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2017 2017
In 2017, Rigaku Americas Corporation deployed Cisco Webex Meetings as its core Audio Video and Web Conferencing application and published meeting and webinar access through its corporate website. Cisco Webex Meetings is used to provide cloud-based video conferencing, audio bridging, screen sharing, meeting recording, scheduling and host controls, aligning the application to both internal collaboration and external customer engagement workflows. The deployment is architected around web-embedded access points and standard browser and client endpoints typical for Audio Video and Web Conferencing implementations, enabling meeting joins directly from rigaku.com and centralized administration through Webex management consoles. Operational coverage spans collaboration and customer-facing communications, with governance focused on centralized meeting scheduling, host permissioning, and content publishing workflows managed by corporate IT and communications teams.
Audio Video and Web Conferencing Collaboration 2020 2020
Collaboration Collaboration 2020 2020
Rigaku Americas Corporation Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Algolia Legacy Algolia Search Application, Web and Enterprise Search Content Management n/a 2020 2020
In 2020, Rigaku Americas Corporation implemented Algolia Search on its public website, adopting Application, Web and Enterprise Search capabilities to improve site-level content discovery. The deployment centers on Algolia Search as the primary search engine for product pages, technical documentation, and customer-facing resources, establishing a dedicated search layer for web visitors and prospects. The implementation leverages core Algolia Search features such as API-driven indexing, relevance tuning, autocomplete, synonyms, and faceted navigation to structure searchable product and support content. Configuration work focused on index schema and ranking rules inside Algolia Search, with front-end search widgets and search-as-you-type experiences embedded into site templates to enable rapid retrieval and guided discovery. Operational integration was executed at the website level, using Algolia Search APIs to push content from the site and content management workflows into searchable indices, and to surface results in product and documentation sections. The deployment impacts marketing and customer support functions by centralizing search-driven access to materials, and it establishes an indexing and configuration governance pattern managed through the Algolia dashboard and API-driven update processes.
Web Content Management Content Management 2021 2021
Rigaku Americas Corporation CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Advertising Platform CRM 2021 2021
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2012 2012
Marketing Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Rigaku Americas Corporation TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2018 2018
Rigaku Americas Corporation IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2017 2017
Rigaku Americas Corporation CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at Rigaku Americas Corporation

First Name Last Name Title Function Department Email Phone
President & Chief Operating Officer CXO Finance
SVP and CFO VP Finance
Chief Information Officer CXO IT
Director of Operations Director Finance
Purchasing Manager Manager Procurement
Accounting Manager Manager Finance
President & COO CXO Finance
President & CEO CXO Finance
CSO CXO Finance
Regional Account Manager Manager Finance
VP of Operations VP Operations

Apps Being Evaluated by Rigaku Americas Corporation Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Rigaku Americas Corporation IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Rigaku Americas Corporation digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Rigaku Americas Corporation Technographics
Rigaku Americas Corporation is a Manufacturing organization based in United States, with around 1100 employees and annual revenues of $2.90 billion.
Rigaku Americas Corporation operates a diverse technology stack with applications such as Rocket.chat, Cisco Webex Meetings and Algolia Search, covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Application, Web and Enterprise Search.
Rigaku Americas Corporation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Rocket.chat, Cisco Systems and Algolia.
Rigaku Americas Corporation recently adopted applications including Hubspot Live Chat in 2021, CrownPeak DXP in 2021 and HubSpot Ads in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Rigaku Americas Corporation’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Rigaku Americas Corporation’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Rigaku Americas Corporation technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.