Tokyo, 160-0004,
Japan
Riken Vitamin Co. Technographics
Riken Vitamin Co. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Riken Vitamin Co. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1825 Riken Vitamin Co. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Riken Vitamin Co. has purchased the following applications: Salesforce Service Cloud for Customer Support in 2019, Tucows Hosting for Application Hosting and Computing Services in 2019, Secom SSL for Secure Sockets Layer (SSL) in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Riken Vitamin Co. is running and its propensity to invest more and deepen its relationship with Salesforce , Google , Tucows or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Riken Vitamin Co. revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Riken Vitamin Co. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Riken Vitamin Co. Tech Stack and Enterprise Applications
Riken Vitamin Co. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Service Cloud | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, Riken Vitamin Co. implemented Salesforce Service Cloud to support Customer Support operations. The deployment centralized case intake and tracking for the companys support organization, formalizing a single platform for customer interactions and service workflows.
The implementation leveraged core Service Cloud capabilities including case management, a service console for agents, knowledge base authoring and publishing, omni-channel routing to distribute workload, and workflow automation for standard triage and escalation paths. Configurations emphasized automated case assignment rules, macros and templated responses, and console layouts to optimize agent efficiency while using Salesforce Service Cloud data objects to unify customer records and interaction histories.
Operational governance was assigned to an internal administrator based in Japan, identified on the company's Trailblazer profile, who managed configuration, user provisioning and role based permissions for support teams. Rollout focused on customer service and support functions within Riken Vitamin Co., with governance centered on case lifecycle controls, knowledge management processes and agent access policies.
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Marketing Analytics | CRM |
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2013 | 2013 |
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Riken Vitamin Co. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tucows | Legacy | Tucows Hosting | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
In 2019, Riken Vitamin Co. provisioned Tucows Hosting to manage domain hosting for its public website, using the platform to fulfill Application Hosting and Computing Services for corporate web presence and DNS resolution. Riken Vitamin Co. implemented Tucows Hosting and Tucows Domain Hosting as the authoritative domain and DNS service supporting www.rikenvitamin.com, with DNS records delegated to Tucows name servers as shown in public DNS lookups.
The implementation centers on domain registration and DNS zone management capabilities typical of Application Hosting and Computing Services, including authoritative DNS record management, zone file configuration, and TTL control. Configuration work included provisioning of A and CNAME records for the corporate website and delegating name server entries to Tucows Hosting, establishing the external hosting envelope for web traffic routing and domain ownership management.
Operationally the deployment covers the corporate website and its public facing web namespace, with technical ownership aligned to Riken Vitamin Co. IT and web operations teams and functional impact on web presence and corporate communications. Governance focuses on registrar account controls and DNS change workflows to manage record updates and name server delegation, maintaining a single external hosting provider for domain administration and resolution.
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Riken Vitamin Co. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SECOM Trust Systems | Legacy | Secom SSL | Secure Sockets Layer (SSL) | CyberSecurity | n/a | 2020 | 2020 |
In 2020, Riken Vitamin Co. implemented Secom SSL to secure its public corporate website, deploying Secure Sockets Layer (SSL) protections across customer-facing web properties. The deployment was provided by SECOM Trust Systems and focuses on delivering authenticated HTTPS sessions and encrypted transport for web traffic to the company domain.
The Secom SSL implementation centers on certificate issuance and lifecycle management, including provisioning of server certificates, automated renewal capabilities, and TLS configuration consistent with Secure Sockets Layer (SSL) operational patterns. Configuration work included installing Secom SSL certificates on the corporate web server stack and applying secure cipher suite and protocol settings to enforce encryption for inbound client connections.
Operational coverage is scoped to the corporate website and related customer touchpoints, positioning Secom SSL to support web security and trust for marketing and customer engagement functions. Integration points are limited to the public web environment and the companys server certificate store, with certificate management workflows coordinated through SECOM Trust Systems services.
Governance practices implied by the implementation include centralizing certificate lifecycle responsibilities within the IT security function, establishing renewal and change-control processes, and maintaining inventory of active Secom SSL certificates to sustain Secure Sockets Layer (SSL) compliance across web assets.
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IT Decision Makers and Key Stakeholders at Riken Vitamin Co.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President | CXO | Finance | ||||
| Chief Manager Operations | Manager | Finance | ||||
| Operations Manager | Manager | Finance |
Apps Being Evaluated by Riken Vitamin Co. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||