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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Riken Vitamin Co. Tech Stack and Enterprise Applications

Riken Vitamin Co. CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Service Cloud Customer Support CRM n/a 2019 2019
In 2019, Riken Vitamin Co. implemented Salesforce Service Cloud to support Customer Support operations. The deployment centralized case intake and tracking for the companys support organization, formalizing a single platform for customer interactions and service workflows. The implementation leveraged core Service Cloud capabilities including case management, a service console for agents, knowledge base authoring and publishing, omni-channel routing to distribute workload, and workflow automation for standard triage and escalation paths. Configurations emphasized automated case assignment rules, macros and templated responses, and console layouts to optimize agent efficiency while using Salesforce Service Cloud data objects to unify customer records and interaction histories. Operational governance was assigned to an internal administrator based in Japan, identified on the company's Trailblazer profile, who managed configuration, user provisioning and role based permissions for support teams. Rollout focused on customer service and support functions within Riken Vitamin Co., with governance centered on case lifecycle controls, knowledge management processes and agent access policies.
Marketing Analytics CRM 2013 2013
Riken Vitamin Co. IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tucows Legacy Tucows Hosting Application Hosting and Computing Services IaaS n/a 2019 2019
In 2019, Riken Vitamin Co. provisioned Tucows Hosting to manage domain hosting for its public website, using the platform to fulfill Application Hosting and Computing Services for corporate web presence and DNS resolution. Riken Vitamin Co. implemented Tucows Hosting and Tucows Domain Hosting as the authoritative domain and DNS service supporting www.rikenvitamin.com, with DNS records delegated to Tucows name servers as shown in public DNS lookups. The implementation centers on domain registration and DNS zone management capabilities typical of Application Hosting and Computing Services, including authoritative DNS record management, zone file configuration, and TTL control. Configuration work included provisioning of A and CNAME records for the corporate website and delegating name server entries to Tucows Hosting, establishing the external hosting envelope for web traffic routing and domain ownership management. Operationally the deployment covers the corporate website and its public facing web namespace, with technical ownership aligned to Riken Vitamin Co. IT and web operations teams and functional impact on web presence and corporate communications. Governance focuses on registrar account controls and DNS change workflows to manage record updates and name server delegation, maintaining a single external hosting provider for domain administration and resolution.
Riken Vitamin Co. CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SECOM Trust Systems Legacy Secom SSL Secure Sockets Layer (SSL) CyberSecurity n/a 2020 2020
In 2020, Riken Vitamin Co. implemented Secom SSL to secure its public corporate website, deploying Secure Sockets Layer (SSL) protections across customer-facing web properties. The deployment was provided by SECOM Trust Systems and focuses on delivering authenticated HTTPS sessions and encrypted transport for web traffic to the company domain. The Secom SSL implementation centers on certificate issuance and lifecycle management, including provisioning of server certificates, automated renewal capabilities, and TLS configuration consistent with Secure Sockets Layer (SSL) operational patterns. Configuration work included installing Secom SSL certificates on the corporate web server stack and applying secure cipher suite and protocol settings to enforce encryption for inbound client connections. Operational coverage is scoped to the corporate website and related customer touchpoints, positioning Secom SSL to support web security and trust for marketing and customer engagement functions. Integration points are limited to the public web environment and the companys server certificate store, with certificate management workflows coordinated through SECOM Trust Systems services. Governance practices implied by the implementation include centralizing certificate lifecycle responsibilities within the IT security function, establishing renewal and change-control processes, and maintaining inventory of active Secom SSL certificates to sustain Secure Sockets Layer (SSL) compliance across web assets.

IT Decision Makers and Key Stakeholders at Riken Vitamin Co.

First Name Last Name Title Function Department Email Phone
President CXO Finance
Chief Manager Operations Manager Finance
Operations Manager Manager Finance

Apps Being Evaluated by Riken Vitamin Co. Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Riken Vitamin Co. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Riken Vitamin Co. digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Riken Vitamin Co. Technographics
Riken Vitamin Co. is a Manufacturing organization based in Japan, with around 1825 employees and annual revenues of $500.0 million.
Riken Vitamin Co. operates a diverse technology stack with applications such as Salesforce Service Cloud, Tucows Hosting and Secom SSL, covering areas like Customer Support, Application Hosting and Computing Services and Secure Sockets Layer (SSL).
Riken Vitamin Co. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Salesforce, Tucows and SECOM Trust Systems.
Riken Vitamin Co. recently adopted applications including Secom SSL in 2020, Salesforce Service Cloud in 2019 and Tucows Hosting in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Riken Vitamin Co.’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Riken Vitamin Co.’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Riken Vitamin Co. technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.