Riks TV Technographics
Riks TV Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Riks TV and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Riks TV employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Riks TV has purchased the following applications: Orbyt Payment Solutions for Payment Processing in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2021, Bmetric for Call Center in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Riks TV is running and its propensity to invest more and deepen its relationship with Orbyt , Google , Bellmetric or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Riks TV revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Riks TV intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Riks TV Tech Stack and Enterprise Applications
Riks TV ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Orbyt | Legacy | Orbyt Payment Solutions | Payment Processing | ERP | n/a | 2017 | 2017 |
In 2017 RiksTV implemented Orbyt Payment Solutions to support high volume invoice distribution and payment processing. The deployment targeted Payment Processing capabilities, using Direct Debit and e-invoice notification to automate invoice delivery and collections across RiksTV finance and billing teams in Norway.
Orbyt Payment Solutions was configured to manage large-volume invoice distribution and to orchestrate payment processing workflows, with Direct Debit used for recurring collection and e-invoice notification used for electronic delivery and payer alerts. Configuration emphasized automated notification flows and reduced manual touchpoints in invoice handling.
Operational governance centralized invoice-related processes within the finance and billing function, aligning process ownership and automating notification thresholds to cut manual billing work. The vendor reports RiksTV spends about 70% less time on invoice-related tasks and has seen improved cash flow and operational efficiency.
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Riks TV Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021 Riks TV deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform to support corporate productivity, content production and internal communications. The implementation is provisioned for the organization of about 80 employees and is referenced on the company website, with Google Workspace serving as the central suite for email hosting, calendar scheduling, cloud storage and document collaboration. Riks TV uses Google Workspace (Formerly Google G-Suite) to unify communication and collaboration capabilities across editorial, technical and commercial functions.
Configuration and administration are centered on the Google Workspace admin console for user and group provisioning, domain verification, and access control, with standard Collaboration modules deployed including Gmail, Google Calendar, Google Drive with shared drives, Google Docs and Google Meet to enable synchronous and asynchronous workflows. Governance focuses on centralized account management and corporate access policies to manage content and collaboration, while the implementation architecture aligns with cloud-first, SaaS delivery typical of the Collaboration category.
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Riks TV CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bellmetric | Legacy | Bmetric | Call Center | CRM | n/a | 2018 | 2018 |
In 2018 Riks TV implemented Bmetric from Bellmetric as a web-embedded Call Center application on its public website rikstv.no. The deployment was positioned to capture web-originated customer contacts and channel them into the companys customer service workflows.
The Bmetric implementation centered on web-contact flows and on-site interaction handling, leveraging Call Center functionality to surface inbound digital sessions, queue customer requests, and map contacts to agent handling states consistent with standard contact center operations. Configuration work included embedding the Bmetric widget into site pages and tuning contact routing rules to align with Riks TVs support processes.
No specific backend system integrations are documented in the source, so explicit third party integrations are not stated. Operational scope emphasized customer service and digital engagement within Riks TVs Norway operations, with the application serving as the web channel front end for contact intake.
Governance and process changes focused on adjusting agent routing and contact handling workflows to accept web-originated traffic, and on updating on-site content to surface the Bmetric contact option to subscribers. The narrative reflects a compact deployment consistent with a media company of Riks TVs size, concentrating on centralized customer support operations rather than broad enterprise telephony transformation.
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Customer Analytics | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2013 | 2013 |
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Utilities Customer Care and Billing | CRM |
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2025 | 2025 |
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Riks TV ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Incident Management | ITSM |
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2018 | 2018 |
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Riks TV TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Riks TV PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2013 | 2013 |
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Riks TV IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Riks TV CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Riks TV
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Riks TV Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Riks TV IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Riks TV digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Riks TV Technographics
Riks TV is a Media organization based in Norway,
with around 80 employees and annual revenues of $6.0 million.
Riks TV operates a diverse technology stack with applications such as
Orbyt Payment Solutions, Google Workspace (Formerly Google G-Suite) and Bmetric,
covering areas like Payment Processing, Collaboration and Call Center.
Riks TV has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Orbyt, Google and Bellmetric.
Riks TV recently adopted applications including
Hansen CCB in 2025, Microsoft Clarity in 2022 and Microsoft Entra ID (formerly Azure Active Directory) in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Riks TV’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Riks TV’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Riks TV technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.