Ring
12515 Cerise Ave,
Hawthorne, 90250, CA,
United States
Hawthorne, 90250, CA,
United States
1 800-656-1918
Manufacturing
Ring Technographics
Ring Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ring and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Ring employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ring has purchased the following applications: Stripe Payments for Payment Processing in 2020, Lever by Employ for Applicant Tracking System in 2018, Zoom Chat (ex Solvvy) for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ring is running and its propensity to invest more and deepen its relationship with Stripe , Employ , Alvaria or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ring revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ring intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ring Tech Stack and Enterprise Applications
Ring ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Ring implemented Stripe Payments on its website, embedding a cloud payment gateway to process customer transactions. The implementation is categorized under Payment Processing and focuses on the website checkout and customer-facing payment flows on ring.com.
Stripe Payments was configured to deliver core Payment Processing capabilities including payment authorization and capture, client-side tokenization to reduce PCI exposure, and refund handling. The deployment leveraged Stripe-hosted elements or APIs for secure card data capture and server-side transaction handling, following standard payment gateway integration patterns.
Operational ownership is assigned to Ring's e-commerce and finance teams, with the solution operating at the web checkout layer and interfacing with site order confirmation and customer communication workflows. Governance practices included reconciliation and dispute handling processes routed to finance, and coordinated release governance between product and engineering for checkout changes.
The implementation established Stripe Payments as Ring's centralized Payment Processing capability for online sales, delivering a standardized payment acceptance and settlement workflow on the company website.
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Ring HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | Lever by Employ | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Ring implemented Lever by Employ as its Applicant Tracking System. The deployment embedded Lever by Employ into Ring's careers site to capture external candidate applications and route them into a centralized recruitment pipeline.
Configuration focused on standard Applicant Tracking System capabilities including job requisition publication, candidate profile capture, and resume parsing. The implementation also leveraged pipeline stage tracking, interview scheduling, and offer workflow orchestration to manage candidate progression.
Operational ownership resides with Ring's talent acquisition and HR teams, who use Lever by Employ to centralize candidate records, manage requisition approvals, and coordinate hiring panels. The solution acts as the front-end application capture point on Ring's website and the system of record for active candidates.
Governance was structured around standardized hiring stages and role based access controls to ensure consistent workflows across hiring managers and recruiters. Built-in reporting and audit trail functionality within Lever by Employ supports compliance and candidate history retention for Ring's recruitment processes.
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Workforce Management | HCM |
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2015 | 2016 |
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Ring AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom Chat (ex Solvvy) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Ring implemented Zoom Chat (ex Solvvy) as a customer-facing chatbot on its public website, aligned to the Chatbots and Conversational AI application category. The deployment targeted online support and self service, positioning the solution to handle initial customer inquiries and deflect routine tickets from live agents.
The implementation of Zoom Chat (ex Solvvy) emphasized conversational FAQ automation, natural language understanding for intent recognition, and multi turn dialog flows to guide customers through troubleshooting and product information. Configuration work included knowledge base ingestion and tuning of response templates and escalation triggers, consistent with typical Chatbots and Conversational AI functional workflows.
Zoom Chat (ex Solvvy) was embedded directly into Ring’s website interface and operated as the front line of the support funnel, interfacing with Ring’s customer support workflow to route inquiries toward human agents when required. Operational coverage focused on customer support functions for Ring’s consumer product lines, with the chatbot serving as the primary digital interface for initial triage and information delivery.
Governance activities centered on knowledge content curation, regular conversational model reviews, and updating support triage processes to incorporate automated handoffs and agent intervention points. The rollout emphasized iterative tuning and operational alignment with support teams, reflecting standard governance patterns for Chatbots and Conversational AI deployments.
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Ring Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Ring Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2014 | 2014 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Ring Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2020 | 2020 |
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Ring eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce Fraud Protection | eCommerce |
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2018 | 2018 |
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eCommerce | eCommerce |
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2018 | 2018 |
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eCommerce | eCommerce |
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2017 | 2017 |
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Ring SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Real-Time Transportation Visibility | SCM |
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2019 | 2019 |
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Ring CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2018 | 2018 |
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Ring ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Ring PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Project Portfolio Management | PPM |
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2019 | 2019 |
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Ring PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Ring IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Ring CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Ring Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Ring
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ring Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ring IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ring digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Ring Technographics
Ring is a Manufacturing organization based in United States,
with around 2000 employees and annual revenues of $200.0 million.
Ring operates a diverse technology stack with applications such as
Stripe Payments, Lever by Employ and Zoom Chat (ex Solvvy),
covering areas like Payment Processing, Applicant Tracking System and Chatbots and Conversational AI.
Ring has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, Employ and Zoom Video Communications.
Ring recently adopted applications including
Tableau in 2021, Citrix Wrike in 2021 and Okta Identity Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ring’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ring’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ring technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.