RingCentral - London
4th Floor, 85 Uxbridge Rd,
London, W5 5TH,
United Kingdom
London, W5 5TH,
United Kingdom
44 80 8196-2745
Communications
RingCentral - London Technographics
RingCentral - London Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by RingCentral - London and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 RingCentral - London employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that RingCentral - London has purchased the following applications: Drift AI Chatbot for Chatbots and Conversational AI in 2020, RingCentral Meetings for Audio Video and Web Conferencing in 2016, Adobe Experience Manager for Digital Asset Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems RingCentral - London is running and its propensity to invest more and deepen its relationship with Drift , RingCentral , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing RingCentral - London revenues, which have grown to $47.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for RingCentral - London intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
RingCentral - London Tech Stack and Enterprise Applications
RingCentral - London AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, RingCentral London deployed Drift AI Chatbot on its public website. The deployment uses Drift AI Chatbot within the Chatbots and Conversational AI category to create automated conversational entry points for buyers and customers visiting ringcentral.co.uk. The implementation was scoped to external web traffic, focusing on lead capture and first level support touchpoints for inbound visitors.
Configuration emphasized conversational workflows and natural language understanding, including intent detection, multi-turn session context handling and scripted qualification paths. The Drift AI Chatbot implementation incorporated message templates, context persistence across exchanges and escalation triggers to hand off conversations to live agents when required, aligning with marketing and sales engagement workflows. The application was configured to collect user attributes during conversation for downstream qualification and routing decisions.
Operational ownership was assigned to marketing and customer support teams, with content governance established for conversation scripts and escalation rules to maintain response consistency. Rollout was limited to the website channel, and operational processes were put in place to update conversational content and qualification logic as use cases evolve. No external system integrations were specified in the source, so the narrative focuses on website deployment, conversational configuration and team governance.
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RingCentral - London Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RingCentral | Legacy | RingCentral Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2016 | 2016 |
In 2016 RingCentral London deployed RingCentral Meetings on their website to provide hosted conferencing capabilities for both external and internal use. RingCentral Meetings is an Audio Video and Web Conferencing application that enables browser-based meeting join flows, scheduled virtual rooms, and customer-facing conference sessions initiated from the corporate site.
The RingCentral Meetings deployment leverages standard Audio Video and Web Conferencing functional capabilities including multi-party audio and video, screen sharing, meeting recording, in-browser client access, and meeting scheduling with attendee management. Operational configuration centers on a web-embedded session initiation model and centralized account administration to align meeting configuration and security controls under a single vendor-managed conferencing layer. The implementation supports communications and customer engagement business functions across the organisation, with primary operational coverage visible on the public website and in internal collaboration workflows.
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Collaboration | Collaboration |
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2017 | 2017 |
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RingCentral - London Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2015 | 2015 |
In 2015, RingCentral - London implemented Adobe Experience Manager as a Digital Asset Management solution for its website. The deployment was focused on the companys communications and web presence, supporting marketing and digital teams managing content on https://www.ringcentral.co.uk/.
The Adobe Experience Manager implementation concentrates on core Digital Asset Management capabilities, including a centralized asset repository, metadata and taxonomy configuration, version control, automated renditions and publishing workflows to manage the web content lifecycle. Configuration emphasized asset ingest and tagging, search optimization and editorial workflow rules to control approvals and publishing.
Operational scope was centered on website content and web teams, with governance delivered through role based access control, editorial workflows and enforced metadata standards to maintain consistency across assets. RingCentral - London Adobe Experience Manager Digital Asset Management serves as the primary asset orchestration layer for web content, enabling content teams to manage, find and publish digital assets through the site.
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RingCentral - London CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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RingCentral - London ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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RingCentral - London TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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RingCentral - London IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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RingCentral - London CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at RingCentral - London
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by RingCentral - London Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from RingCentral - London IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the RingCentral - London digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD RingCentral - London Technographics
RingCentral - London is a Communications organization based in United Kingdom,
with around 350 employees and annual revenues of $47.0 million.
RingCentral - London operates a diverse technology stack with applications such as
Drift AI Chatbot, RingCentral Meetings and Adobe Experience Manager,
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Digital Asset Management.
RingCentral - London has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Drift, RingCentral and Adobe Systems.
RingCentral - London recently adopted applications including
Hotjar in 2021, Awin Affiliate Marketing in 2021 and OneTrust Cookie Consent in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of RingCentral - London’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates RingCentral - London’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete RingCentral - London technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.