AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Rising Interactions Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2022 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Wix.com Legacy Wix.com Web Content Management Content Management n/a 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Rising Interactions Legacy Rising Brainex Customer Experience CRM n/a 2022 2022
In 2022, Rising Interactions deployed Rising Brainex to support customer experience operations in the United States, using its omnichannel contact center platform to manage guided communication processes, self service via IVR, visual IVR and voicebots, web chat, messaging and agent desktop workflows. Rising Brainex is expressed as the Customer Experience application that orchestrates multichannel interactions and centralizes guidance for agents and self service journeys. The implementation reflects inferred module usage consistent with the vendor product pages, including omnichannel routing, IVR and voicebot engines, chatbots for web chat and messaging, a unified agent desktop, workforce features and analytics capabilities. Configuration work emphasized interaction routing, session continuity across channels, guided scripts for agent assisted flows and visual IVR design to accelerate self service. Operational coverage centers on contact center and customer experience functions across the United States, addressing agent desktop workflows and digital self service touchpoints rather than enterprise back office systems. Governance and process changes focused on standardizing guided communication processes and embedding analytics instrumentation to support ongoing contact center management and operational oversight.
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2023 2023
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2023 2023
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2024 2024
IT Decision Makers and Key Stakeholders at Rising Interactions
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Rising Interactions Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Rising Interactions Technographics

Rising Interactions is a Professional Services organization based in United States, with around 10 employees and annual revenues of $1.0 million.

Rising Interactions operates a diverse technology stack with applications such as Microsoft 365, Wix.com and Rising Brainex, covering areas like Collaboration, Web Content Management and Customer Experience.

Rising Interactions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Wix.com and Rising Interactions.

Rising Interactions recently adopted applications including Microsoft Entra ID (formerly Azure Active Directory) in 2024, Google Cloud Platform (GCP) in 2023 and Google Cloud CDN in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Rising Interactions’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Rising Interactions’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Rising Interactions technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.