River and Mercantile Group
30 Coleman Street,
London, EC2R 5A,
United Kingdom
London, EC2R 5A,
United Kingdom
44 20 3327 5100
Banking and Financial Services
River and Mercantile Group Technographics
River and Mercantile Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by River and Mercantile Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 217 River and Mercantile Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that River and Mercantile Group has purchased the following applications: Infor SunSystems for ERP Financial in 2017, Microsoft 365 for Collaboration in 2019, Twilio Segment for Customer Data Platform in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems River and Mercantile Group is running and its propensity to invest more and deepen its relationship with Infor , Microsoft , Twilio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing River and Mercantile Group revenues, which have grown to $74.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for River and Mercantile Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
River and Mercantile Group Tech Stack and Enterprise Applications
River and Mercantile Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2017 | 2018 |
In 2017 River and Mercantile Group implemented Infor SunSystems as its core ERP Financial application to support group finance and accounting operations. The deployment prioritized configuration of receipts and payments allocation functionality in SunSystems to standardize cash application and posting workflows across the finance function.
The implementation included configuration of allocation rules for receipts and payments, ledger posting templates, and chart of accounts mapping to ensure consistent posting into the general ledger. Infor SunSystems was configured to support accounts receivable cash application and accounts payable payment matching, with subledger to ledger reconciliation processes established as part of the setup.
Operational coverage focused on the finance, accounts receivable, accounts payable, and treasury activities within the companys United Kingdom operations, with role based access and segregation of duties applied to allocation and posting tasks. The project emphasized operational controls around allocation workflows, approval chains for payment posting, and periodic reconciliation routines to maintain accounting integrity.
Governance changes included formalizing allocation procedures in system workflows, defining user roles for allocation and reconciliation, and embedding approval checkpoints into the SunSystems posting process. Training and procedural documentation were rolled out to finance team members to support the ongoing use of Infor SunSystems for ERP Financial operations.
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River and Mercantile Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 River and Mercantile Group implemented Microsoft 365 for Collaboration to support corporate productivity and internal communications. The presence of Microsoft 365 artifacts on their website indicates use of a corporate tenant to deliver collaboration services to employees and public-facing content workflows.
The Microsoft 365 deployment centers on Collaboration capabilities including hosted email, cloud file collaboration, team chat, real time coauthoring and browser based productivity applications. Configurations appear aligned to tenant level management with centralized user provisioning and license controls appropriate for an organization of this size, enabling unified access to SharePoint style document libraries and collaborative inboxes.
Governance emphasizes identity and access controls, information governance and compliance patterns typical in Banking and Financial Services, with Microsoft 365 serving to standardize collaboration workflows across corporate functions. River and Mercantile Group positions Microsoft 365 as its primary Collaboration platform for internal communication, document management and cross functional teamwork.
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River and Mercantile Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Twilio | Legacy | Twilio Segment | Customer Data Platform | CRM | n/a | 2021 | 2021 |
In 2021, River and Mercantile Group implemented Twilio Segment as a Customer Data Platform on their public website to centralize first party behavioral data. The deployment focused on instrumenting client-facing web pages and capture of page and event-level signals to build unified customer profiles and perform identity stitching across sessions. Twilio Segment was configured to collect structured event schemas and page metadata consistent with CDP data modeling and to act as the primary collection layer for downstream use.
Implementation included a formal tracking plan, role-based access controls, and connector configuration to route cleaned event streams to downstream analytics and marketing systems, supporting marketing and analytics team workflows. Governance controls were introduced at the collection layer to manage data quality and consent flags, and the rollout proceeded as a staged site instrumentation program across web sections. The River and Mercantile Group Twilio Segment Customer Data Platform deployment aligns with standard CDP workflows for audience creation, data routing, and activation while centralizing web-derived customer signals for enterprise consumption.
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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River and Mercantile Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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River and Mercantile Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at River and Mercantile Group
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|---|---|---|---|---|---|---|
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CFO | CXO | Finance | |
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Associate Director - Head of FP&A | Director | Finance | |
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Chief Information Security Officer | CXO | IT | |
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Apps Being Evaluated by River and Mercantile Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from River and Mercantile Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the River and Mercantile Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD River and Mercantile Group Technographics
River and Mercantile Group is a Banking and Financial Services organization based in United Kingdom,
with around 217 employees and annual revenues of $74.0 million.
River and Mercantile Group operates a diverse technology stack with applications such as
Infor SunSystems, Microsoft 365 and Twilio Segment,
covering areas like ERP Financial, Collaboration and Customer Data Platform.
River and Mercantile Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Microsoft and Twilio.
River and Mercantile Group recently adopted applications including
Twilio Segment in 2021, Salesforce Sales Cloud in 2021 and Cloudflare CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of River and Mercantile Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates River and Mercantile Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete River and Mercantile Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.