Spokane, 99202, WA,
United States
RiverBank Technographics
RiverBank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by RiverBank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 RiverBank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that RiverBank has purchased the following applications: BambooHR ATS for Applicant Tracking System in 2019, Q2 Digital Banking Platform for Digital Banking in 2016, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems RiverBank is running and its propensity to invest more and deepen its relationship with BambooHR , Q2 Software , Finastra or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing RiverBank revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for RiverBank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
RiverBank Tech Stack and Enterprise Applications
RiverBank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BambooHR | Legacy | BambooHR ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, RiverBank implemented BambooHR ATS, an Applicant Tracking System, on its public careers site at https://riverbank.bamboohr.com/careers. The deployment uses BambooHR ATS as a hosted SaaS careers portal embedded on RiverBank's website, centralizing candidate intake and basic applicant tracking into the vendor platform. RiverBank implemented BambooHR ATS to handle job posting publication, candidate application collection, and pipeline visibility for open roles. The configuration emphasizes standard ATS capabilities including job requisition management, candidate profile storage, and workflow stages for screening and interviewing, with role-based access for HR staff and hiring managers. Governance and process updates focused on configuring hiring workflows and approval steps within BambooHR ATS, and the implementation scope centers on RiverBank's HR and recruiting functions for U.S. operations as surfaced through the careers page.
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RiverBank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Q2 Software | Legacy | Q2 Digital Banking Platform | Digital Banking | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, RiverBank implemented Q2 Digital Banking Platform to provision its Digital Banking channel for online and mobile customer interactions. The deployment was executed at a community bank scale, with RiverBank operating roughly 80 employees in the United States.
The implementation emphasized Q2 e-Banking online banking and cash management functionality within the Q2 Digital Banking Platform, and included mobile branch support and account servicing workflows. Configuration work focused on online transaction processing and digital cash management capabilities consistent with Digital Banking operational needs.
Integrations connected the Q2 Digital Banking Platform to the bank's core system DCI iCore and to Finastra DepositPro for deposit origination, enabling coordinated posting and deposit processing across systems. Operational coverage included Deposit Operations, Online Banking and Cash Management Support, Items Processing, Mobile Branch, and Operations Support departments.
Governance and rollout were administered by the Vice President, Operations and BSA Officer, who managed platform administration and project management activities. Compliance oversight for BSA, AML, and OFAC remained embedded in operational governance to align Q2 Digital Banking Platform operations with the bank's risk and compliance controls.
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Loan Management | ERP Services and Operations |
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2016 | 2016 |
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RiverBank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, RiverBank implemented DocuSign eSignature as its Digital Signing solution to enable electronic document execution directly on the bank website. DocuSign eSignature was deployed to provide an integrated signing experience embedded into the public web frontend, supporting online customer signature capture and in-session execution flows for web-initiated transactions.
The implementation focused on core Digital Signing capabilities, including envelope-based workflows, reusable templates for repeatable document types, signer authentication options, and the platform audit trail for signature provenance and compliance needs. DocuSign eSignature was configured to present signing sessions within the RiverBank web interface and to standardize signer interactions across common banking documents.
Operationally the rollout targeted customer-facing processes managed by retail banking and operations teams, bringing digital signature collection onto the primary website rather than paper or offline channels. Governance responsibilities were aligned to compliance and operations, with process changes centered on web-triggered signing workflows, signer identity controls, and retention of electronic audit records to support regulatory requirements.
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RiverBank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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RiverBank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at RiverBank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| EVP / CFO | CXO | Finance | ||||
| IT Manager | Manager | IT | ||||
| VP, Digital Solutions Officer | VP | IT | ||||
| COO | CXO | Finance |
Apps Being Evaluated by RiverBank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||