Riverina Water Australia
91 Hammond Avenue,
Wagga Wagga, 2650, NSW,
Australia
Wagga Wagga, 2650, NSW,
Australia
61 2 9220-0608
Utilities
Riverina Water Australia Technographics
Riverina Water Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Riverina Water Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Riverina Water Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Riverina Water Australia has purchased the following applications: Infor Financials and Supply Management for ERP Financial in 2023, Infor CloudSuite Public Sector Benefits Administration for Benefits Administration in 2023, Infor CloudSuite Public Sector for Government ERP in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Riverina Water Australia is running and its propensity to invest more and deepen its relationship with Infor , Google , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Riverina Water Australia revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Riverina Water Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Riverina Water Australia Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Financials and Supply Management | ERP Financial | ERP Financial Management | n/a | 2023 | 2023 |
In 2023, Riverina Water Australia implemented Infor Financials and Supply Management, an ERP Financial solution, as part of an Infor CloudSuite Public Sector deployment. The program targeted unified billing, asset and finance processes across the utility in New South Wales, with phase one going live in July 2023.
Infor Financials and Supply Management was configured to deliver core ERP Financial capabilities aligned to the utility context, including general ledger consolidation, accounts payable and receivable workflows, procurement controls, fixed asset management and customer billing. The implementation included customer self-service modules and automated certificate handling workflows to reduce manual case processing and to centralize transactional finance records within the CloudSuite Public Sector cloud services.
Rollout governance followed a phased go-live approach with controls around financial consolidation and operational cutover, and the operational scope explicitly covered billing, asset and finance teams across Riverina Water in New South Wales. Phase one delivered faster certificate handling, enabled customer self-service and improved financial consolidation and operational efficiencies as reported by the program.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor CloudSuite Public Sector Benefits Administration | Benefits Administration | HCM | n/a | 2023 | 2023 |
In 2023, Riverina Water Australia implemented Infor CloudSuite Public Sector Benefits Administration. Benefits Administration usage is inferred from the broader CloudSuite Public Sector HCM capabilities rather than being explicitly named in source material, while the referenced deployment clearly centered on Infor CloudSuite Public Sector Financials & Supply Management, CIS Billing and EPM modules.
The implementation was executed as a cloud-hosted configuration of Infor CloudSuite Public Sector and focused on modernizing billing, certificate handling and meter-reading processes across Riverina Water’s NSW service area. Functional scope emphasized customer-billing and finance operations, with CIS Billing handling customer invoicing and Financials & Supply Management governing accounts and payables, and EPM providing consolidated operational and financial reporting.
Operational change concentrated on centralizing billing and certificate workflows and aligning meter-reading operations with customer account processing under a single CloudSuite instance. Internal integrations aligned CIS Billing with Financials & Supply Management and EPM to create consistent invoicing, posting and reporting flows, and the referenced outcomes included improving customer satisfaction and reducing payment times.
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Offboarding | HCM |
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2022 | 2023 |
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Performance and Goal Management | HCM |
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2022 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor CloudSuite Public Sector | Government ERP | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, Riverina Water Australia implemented Infor CloudSuite Public Sector as its Government ERP, deploying the cloud-hosted Infor suite to centralize finance, billing and planning capabilities. The deployment represents a first phase implementation and Riverina Water reported a strong return on investment from this initial phase.
The implementation includes Infor Financials & Supply Management, Infor CIS Billing and Infor Enterprise Performance Management EPM for integrated planning, budgeting, forecasting and financial consolidation, plus business intelligence and analytics. Configuration focused on core financial management and procure-to-pay workflows, utility customer information and billing processes, and consolidated planning and reporting. EPM was used to unify budgeting and forecasting inputs with financial consolidation workflows.
Architecturally the environment is delivered as a cloud-hosted Infor CloudSuite Public Sector instance, with the Financials, CIS Billing and EPM modules integrated to share transactional and analytical data. Operational coverage spans Riverina Water Australia finance, customer billing and corporate planning functions across the utility. Integrations are implemented within the Infor suite to enable end-to-end processing from customer billing through financial close and reporting.
Governance and process changes centered on centralized budgeting, consolidated financial close and analytics-driven planning as part of the first phase rollout. Riverina Water Australia attributed stellar results and a strong return on investment to the initial deployment of Infor CloudSuite Public Sector.
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Tag Management | CRM |
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2023 | 2023 |
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Utilities Customer Care and Billing | CRM |
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2023 | 2023 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2025 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Riverina Water Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Riverina Water Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Riverina Water Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Riverina Water Australia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Riverina Water Australia Technographics
Riverina Water Australia is a Utilities organization based in Australia,
with around 40 employees and annual revenues of $20.0 million.
Riverina Water Australia operates a diverse technology stack with applications such as
Infor Financials and Supply Management, Infor CloudSuite Public Sector Benefits Administration and Infor CloudSuite Public Sector,
covering areas like ERP Financial, Benefits Administration and Government ERP.
Riverina Water Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor.
Riverina Water Australia recently adopted applications including
Infor CloudSuite Public Sector in 2025, Infor Enterprise Performance Management (EPM) in 2025 and Infor Financials and Supply Management in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Riverina Water Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Riverina Water Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Riverina Water Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.