Wagga Wagga, 2650, NSW,
Australia
Riverina Water Australia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Riverina Water Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Riverina Water Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Riverina Water Australia has purchased the following applications: Infor CloudSuite Public Sector Benefits Administration for Benefits Administration in 2023, Cloudflare CDN for Content Delivery Network in 2023, Infor Enterprise Performance Management (EPM) for EPM in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Riverina Water Australia is running and its propensity to invest more and deepen its relationship with Infor , Cloudflare , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Riverina Water Australia revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Riverina Water Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor CloudSuite Public Sector Benefits Administration | Benefits Administration | HCM | n/a | 2023 | 2023 |
In 2023, Riverina Water Australia implemented Infor CloudSuite Public Sector Benefits Administration. Benefits Administration usage is inferred from the broader CloudSuite Public Sector HCM capabilities rather than being explicitly named in source material, while the referenced deployment clearly centered on Infor CloudSuite Public Sector Financials & Supply Management, CIS Billing and EPM modules.
The implementation was executed as a cloud-hosted configuration of Infor CloudSuite Public Sector and focused on modernizing billing, certificate handling and meter-reading processes across Riverina Water’s NSW service area. Functional scope emphasized customer-billing and finance operations, with CIS Billing handling customer invoicing and Financials & Supply Management governing accounts and payables, and EPM providing consolidated operational and financial reporting.
Operational change concentrated on centralizing billing and certificate workflows and aligning meter-reading operations with customer account processing under a single CloudSuite instance. Internal integrations aligned CIS Billing with Financials & Supply Management and EPM to create consistent invoicing, posting and reporting flows, and the referenced outcomes included improving customer satisfaction and reducing payment times.
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Offboarding | HCM |
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2022 | 2023 |
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Performance and Goal Management | HCM |
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2022 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cloudflare | Legacy | Cloudflare CDN | Content Delivery Network | IaaS | n/a | 2023 | 2023 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Enterprise Performance Management (EPM) | EPM | EPM | n/a | 2025 | 2025 |
In 2025, Riverina Water Australia implemented Infor Enterprise Performance Management (EPM) as part of a broader Infor CloudSuite Public Sector deployment. The deployment positioned Infor Enterprise Performance Management to deliver integrated planning, budgeting, forecasting, financial consolidation, business intelligence and analytics tailored to a regional utility operating finance and planning functions.
The implementation configured planning and budgeting models, rolling forecast workflows, statutory consolidation rules and BI dashboards to support finance led planning and operational forecasting. Configuration work emphasized data model consolidation, metadata management and automation of budget approval and period close workflows consistent with EPM capabilities.
Riverina Water integrated Infor Enterprise Performance Management with Infor Financials & Supply Management and Infor CIS Billing to align billing, procurement and general ledger data for consolidated planning and reporting. Those integrations enable unified data feeds into the EPM environment to support consolidated financial statements and operational budget reconciliation.
The initial phase targeted finance and corporate planning teams and established monthly close and forecast cadences with centralized plan ownership and version control governance. Riverina Water reported a strong return on investment and described stellar results from the first phase of the CloudSuite Public Sector deployment.
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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ERP Financial | ERP Financial Management |
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2023 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Government ERP | ERP Services and Operations |
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2025 | 2025 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Tag Management | CRM |
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2023 | 2023 |
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Utilities Customer Care and Billing | CRM |
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2023 | 2023 |
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