Brooklyn, 11234, NY,
United States
Riverside Abstract Technographics
Riverside Abstract Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Riverside Abstract and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Riverside Abstract employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Riverside Abstract has purchased the following applications: SoftPro for Real Estate Property Management in 2016, Zoom for Audio Video and Web Conferencing in 2021, Intuit Mailchimp for Marketing Automation in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Riverside Abstract is running and its propensity to invest more and deepen its relationship with SoftPro , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Riverside Abstract revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Riverside Abstract intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Riverside Abstract Tech Stack and Enterprise Applications
Riverside Abstract ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SoftPro | Legacy | SoftPro | Real Estate Property Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Riverside Abstract deployed SoftPro as its core Real Estate Property Management application. The implementation centered on title and closing operations at the company, with SoftPro positioned to support document production, escrow accounting, and closing workflow management for the firm’s in-house closers and escrow officers.
SoftPro was configured to produce insurance policies, invoices, affidavits, endorsements and escrow agreements, and to manage notarization workflows. Document generation and closing packet preparation were executed in concert with Snap Close and TrackerPro, with staff proficiency noted in creating documents using Snap Close, TrackerPro and SoftPro programs, which supported consistent title production and closing documentation.
Operational coverage included order management for property searches and coordination with closers to attend closings, and post-closing policy review and revisions to support Underwriter audits. The deployment emphasized title production, escrow handling, and post-closing audit workflows, reflecting Real Estate Property Management functional terminology and responsibilities.
Governance and process changes focused on instituting post-closing review procedures and audit-aware document revision workflows, and on absorbing heavy e-mail and phone coverage into documented operational responsibilities. The SoftPro implementation reinforced structured role-based responsibilities for closers and escrow staff, and centralized core closing and title documentation processes within the Real Estate Property Management application environment.
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Riverside Abstract Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Riverside Abstract deployed Zoom from Zoom Video Communications and embedded Zoom on its public website to enable remote client consultations and internal conferencing. The deployment is categorized as Audio Video and Web Conferencing and supports both customer-facing meeting access and internal collaboration workflows.
The implementation centered on Zoom meetings and browser-based join workflows, with configuration for scheduled meeting links, persistent meeting rooms, in-session chat, and screen sharing controls. Meeting scheduling capabilities and host controls were provisioned so client appointments could be initiated directly from the website interface.
Operational coverage included client services, sales, and title operations across Riverside Abstract, reflecting a configuration proportional to a 200 employee firm. Integration focus was on embedding join links and scheduling workflows into the website, along with account provisioning, meeting security settings, and role-based host permissions to manage external client access.
Governance incorporated centralized administration of user roles, meeting policies, and recorded session controls to align with real estate and construction confidentiality practices. The rollout prioritized web-embedded access and standard conferencing controls consistent with Audio Video and Web Conferencing implementations.
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Riverside Abstract CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2020 | 2020 |
In 2020, Riverside Abstract implemented Intuit Mailchimp to support Marketing Automation. Riverside Abstract deployed Intuit Mailchimp on its website to centralize email outreach, subscriber capture, and marketing communications for its marketing and customer engagement functions.
The implementation emphasized core Marketing Automation capabilities, including audience and list management, embedded signup forms on the company website, campaign templates, and automated workflows such as welcome and nurture sequences. Configuration work focused on segmentation and basic automation rules to route inquiries and maintain subscription preferences, consistent with typical Marketing Automation functional flows.
Integration was concentrated on the website layer, using Intuit Mailchimp forms and web-based capture to feed the central marketing audience, with the marketing team maintaining governance over lists and campaign approvals. Operational coverage targeted marketing driven lead capture and client communications across Riverside Abstracts United States operations, and process changes centered on centralized campaign ownership, consent capture, and subscription lifecycle management.
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Riverside Abstract IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Riverside Abstract CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Riverside Abstract
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Riverside Abstract Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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