Brooklyn, 11234, NY,
United States
Riverside Abstract Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Riverside Abstract and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Riverside Abstract employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Riverside Abstract has purchased the following applications: SoftPro for Real Estate Property Management in 2016, Zoom for Audio Video and Web Conferencing in 2021, Intuit Mailchimp for Marketing Automation in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Riverside Abstract is running and its propensity to invest more and deepen its relationship with SoftPro , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Riverside Abstract revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Riverside Abstract intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SoftPro | Legacy | SoftPro | Real Estate Property Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Riverside Abstract deployed SoftPro as its core Real Estate Property Management application. The implementation centered on title and closing operations at the company, with SoftPro positioned to support document production, escrow accounting, and closing workflow management for the firm’s in-house closers and escrow officers.
SoftPro was configured to produce insurance policies, invoices, affidavits, endorsements and escrow agreements, and to manage notarization workflows. Document generation and closing packet preparation were executed in concert with Snap Close and TrackerPro, with staff proficiency noted in creating documents using Snap Close, TrackerPro and SoftPro programs, which supported consistent title production and closing documentation.
Operational coverage included order management for property searches and coordination with closers to attend closings, and post-closing policy review and revisions to support Underwriter audits. The deployment emphasized title production, escrow handling, and post-closing audit workflows, reflecting Real Estate Property Management functional terminology and responsibilities.
Governance and process changes focused on instituting post-closing review procedures and audit-aware document revision workflows, and on absorbing heavy e-mail and phone coverage into documented operational responsibilities. The SoftPro implementation reinforced structured role-based responsibilities for closers and escrow staff, and centralized core closing and title documentation processes within the Real Estate Property Management application environment.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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