Liverpool, L24 8RF,
United Kingdom
The Riverside Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by The Riverside Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2289 The Riverside Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Riverside Group has purchased the following applications: Oracle Cloud ERP Accounts Payable for AP Automation in 2019, Sage Snowdrops HR for Core HR in 2009, IIZUKA Case Manager for Case Management in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Riverside Group is running and its propensity to invest more and deepen its relationship with Oracle , Infor , Sage or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Riverside Group revenues, which have grown to $564.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Riverside Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP Accounts Payable | AP Automation | ERP Financial Management | PCL | 2019 | 2019 |
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ERP Financial | ERP Financial Management |
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2012 | 2012 |
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ERP Financial | ERP Financial Management |
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2019 | 2019 |
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Expense Management | ERP Financial Management |
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2019 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Snowdrops HR | Core HR | HCM | n/a | 2009 | 2009 |
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Core HR | HCM |
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2019 | 2019 |
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Employee Recognition and Rewards Management | HCM |
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2020 | 2020 |
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Employee Self Service | HCM |
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2009 | 2009 |
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Learning and Development | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2009 | 2009 |
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Performance and Goal Management | HCM |
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2019 | 2019 |
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Recruiting | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IIZUKA | Legacy | IIZUKA Case Manager | Case Management | ERP Services and Operations | n/a | 2011 | 2011 |
The Riverside Group adopted IIZUKA Case Manager in April 2011 to support Money Advice and welfare-benefits workflows across regional teams. The Riverside Group deployed IIZUKA Case Manager as a Case Management application across UK operations, aiming to standardise reporting and enable advisors to work in tenants' homes. The initial deployment emphasized mobile-capable advisor access and consistent case intake across regional offices to support in-home advisory work.
Implementation centered on configuring case workflows for Money Advice and welfare-benefits, client record management, case notes and consolidated reporting, aligning with standard Case Management functional patterns. Configuration enabled advisors to open and update cases during home visits and to generate consistent management information for regional supervisors. Operational scope covered UK regional teams handling approximately 2,200 clients per year.
Governance activity established common reporting templates and advisor workflow standards to ensure consistent practice across sites, with rollout coordinated at the regional team level. The UK deployment, adopted April 2011, contributed to a reported £543K reduction in rent arrears over three years, linking the IIZUKA Case Manager implementation to measurable housing case outcomes. The narrative ties IIZUKA Case Manager, Case Management and Money Advice business functions to operational changes in advisory practice and reporting governance.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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