The Riverside Group
Estuary Commerce Park, 2 Estuary Blvd,
Liverpool, L24 8RF,
United Kingdom
Liverpool, L24 8RF,
United Kingdom
44 34 5111-0000
Professional Services
The Riverside Group Technographics
The Riverside Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Riverside Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2289 The Riverside Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Riverside Group has purchased the following applications: Oracle Cloud ERP Accounts Payable for AP Automation in 2019, Sage Snowdrops HR for Core HR in 2009, IIZUKA Case Manager for Case Management in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Riverside Group is running and its propensity to invest more and deepen its relationship with Oracle , Infor , Sage or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Riverside Group revenues, which have grown to $564.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Riverside Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Riverside Group Tech Stack and Enterprise Applications
The Riverside Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP Accounts Payable | AP Automation | ERP | PCL | 2019 | 2019 |
In 2019, The Riverside Group implemented Oracle Cloud ERP Accounts Payable as part of a broader Oracle Enterprise Resource Planning Cloud deployment, explicitly including AP Automation. The deployment encompassed core financial modules such as General Ledger, Budgetary Control, Accounts Receivable, Accounts Payable, Fixed Assets, and Cash Management, and was intended to enhance internal financial controls, reporting capabilities, and expense management across the organisation.
The implementation configured Oracle Cloud ERP Accounts Payable alongside Oracle Expense management and Oracle Procurement Cloud, enabling Purchasing, Requisitioning, Sourcing, Supplier Portal, and Inventory Management capabilities. Configuration emphasized AP Automation features including digital expense receipt management, embedded policy enforcement, automated workflow approvals, mobile entry for expenses, comprehensive per diem rules, and support for multiple data entry options to reduce administrative burden and streamline travel registration and approvals.
Integrations were a key architectural element, PCL delivered interfaces with ten external systems and integrated the Oracle Expenses Cloud with the travel partner GetThere to surface travel bookings and policy exceptions. Oracle Automated Invoice Processing was directly connected for digital receipt handling, and Oracle Transactional Business Intelligence was used to improve reporting and provide visibility into spend items, cash advances, travel, and actionable exceptions.
Project governance and rollout were executed by PCL using the PCL Cloud Implementation Methodology, which combined process consulting, prototyping, project management, change management, system configuration, data translation, testing, training, and post-production support. The 14-month engagement used proprietary accelerators and completed on schedule and within budget, while Riverside adopted quarterly Oracle updates to eliminate the need for separate upgrade projects.
Operational impacts reported by Riverside include improved reporting through OTBI, a significant reduction in paper and manual work, procurement self-service that shifted requisition and approval ownership to departmental users, flexible payment options, and enhanced ability to enforce enterprise-wide expense policy and compliance. The integrated Oracle Cloud ERP Accounts Payable and AP Automation capability also enabled faster onboarding of acquired companies by standardising on the Oracle Cloud platform.
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ERP Financial | ERP |
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2012 | 2012 |
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ERP Financial | ERP |
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2019 | 2019 |
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Expense Management | ERP |
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2019 | 2019 |
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The Riverside Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Snowdrops HR | Core HR | HCM | n/a | 2009 | 2009 |
In 2009 The Riverside Group implemented Sage Snowdrops HR as its Core HR application. The deployment established Sage Snowdrops HR as the central personnel data and workforce management system within a multi-application HR and payroll landscape at Riverside.
The implementation configuration focused on Core HR functions including employee master records, personnel administration, organizational structure, and profile-driven self-service data feeds. Sage Snowdrops HR was operated alongside Sage Snowdrop Payroll and Sage Snowdrop Self-service, and ran in parallel with Expense on Demand, Learning Zone and Jobtrain to cover payroll, expenses, learning management and recruitment workflows.
Governance and operational ownership rested with the HR systems team, supported by a payroll-department secondment in 2010 to coordinate the HR, Payroll and Self-service rollouts. Operational scope was concentrated on the HR and Payroll departments, with centralized system management across the six named applications and cross-functional workflows defined to synchronize personnel, payroll and self-service processes.
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Core HR | HCM |
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2019 | 2019 |
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Employee Recognition and Rewards Management | HCM |
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2020 | 2020 |
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Employee Self Service | HCM |
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2009 | 2009 |
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Learning and Development | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2009 | 2009 |
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Performance and Goal Management | HCM |
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2019 | 2019 |
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Recruiting | HCM |
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2019 | 2019 |
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The Riverside Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IIZUKA | Legacy | IIZUKA Case Manager | Case Management | ERP Services and Operations | n/a | 2011 | 2011 |
The Riverside Group adopted IIZUKA Case Manager in April 2011 to support Money Advice and welfare-benefits workflows across regional teams. The Riverside Group deployed IIZUKA Case Manager as a Case Management application across UK operations, aiming to standardise reporting and enable advisors to work in tenants' homes. The initial deployment emphasized mobile-capable advisor access and consistent case intake across regional offices to support in-home advisory work.
Implementation centered on configuring case workflows for Money Advice and welfare-benefits, client record management, case notes and consolidated reporting, aligning with standard Case Management functional patterns. Configuration enabled advisors to open and update cases during home visits and to generate consistent management information for regional supervisors. Operational scope covered UK regional teams handling approximately 2,200 clients per year.
Governance activity established common reporting templates and advisor workflow standards to ensure consistent practice across sites, with rollout coordinated at the regional team level. The UK deployment, adopted April 2011, contributed to a reported £543K reduction in rent arrears over three years, linking the IIZUKA Case Manager implementation to measurable housing case outcomes. The narrative ties IIZUKA Case Manager, Case Management and Money Advice business functions to operational changes in advisory practice and reporting governance.
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The Riverside Group Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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The Riverside Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2023 | 2023 |
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The Riverside Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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The Riverside Group Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2019 | 2019 |
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The Riverside Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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The Riverside Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at The Riverside Group
| First Name | Last Name | Title | Function | Department | Phone | |
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CFO | CXO | Finance | |
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Head of Group Financial Planning/Business Architect | Director | Finance | |
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Group Chief Executive | CXO | Finance | |
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Senior Network Infrastructure Analyst | Manager | IT | |
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Director of People & Culture | Director | HR | |
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HR Business Partner | Manager | HR | |
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Group Director Digital & Technology | Director | IT | |
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CIO | CXO | Finance | |
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Director of Information Services | Director | IT | |
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Group Procurement Operations Manager | Manager | Procurement | |
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Head Of Financial Planning | Director | Finance | |
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Apps Being Evaluated by The Riverside Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Riverside Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Riverside Group digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD The Riverside Group Technographics
The Riverside Group is a Professional Services organization based in United Kingdom,
with around 2289 employees and annual revenues of $564.0 million.
The Riverside Group operates a diverse technology stack with applications such as
Oracle Cloud ERP Accounts Payable, Sage Snowdrops HR and IIZUKA Case Manager,
covering areas like AP Automation, Core HR and Case Management.
The Riverside Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Sage and IIZUKA.
The Riverside Group recently adopted applications including
Workplace by Facebook in 2023, Forsta Confirmit Horizons in 2021 and Reward Gateway Employee Reward and Recognition in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Riverside Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Riverside Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Riverside Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.