Vancouver, 98660, WA,
United States
Riverview Community Bank Technographics
Riverview Community Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Riverview Community Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 229 Riverview Community Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Riverview Community Bank has purchased the following applications: Finastra Phoenix EFE for Core Banking in 2013, Microsoft 365 for Collaboration in 2020, MediaMath for Digital Advertising Platform in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Riverview Community Bank is running and its propensity to invest more and deepen its relationship with Finastra , Jack Henry & Associates , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Riverview Community Bank revenues, which have grown to $64.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Riverview Community Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Riverview Community Bank Tech Stack and Enterprise Applications
Riverview Community Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Finastra | Legacy | Finastra Phoenix EFE | Core Banking | ERP Services and Operations | n/a | 2013 | 2014 |
In 2013, Riverview Community Bank implemented Finastra Phoenix EFE as its Core Banking platform to consolidate account processing, deposit operations and loan administration across branches and operations teams. The deployment positioned Finastra Phoenix EFE as the bank's primary transaction engine and operational reference for branch-level and back office processing.
The Finastra Phoenix EFE environment was configured to support core banking functional workflows including account servicing, deposit processing, loan servicing workflows, statement generation and returns and held mail processing. Daily administration responsibilities included system configuration management, testing and documentation of system updates, and maintaining records of systems maintenance and required authorizations to ensure control over the Phoenix EFE configuration.
Operational integration covered direct interface software that interacts with the core, with the Business Systems Analyst role performing lead duties for the LOAD core support team and acting as the principal liaison between Riverview Community Bank and the core vendor Finastra. The scope of support extended into branches and departments, with analyst responsibilities including troubleshooting escalated account and loan issues, coordinating with branch staff, and resolving interface or transaction reconciliation items.
Governance and change control were structured around project team participation for upgrades to Finastra Phoenix EFE, formal testing cycles, maintenance of policies and procedures, and coordination of staff training. The role maintained statement configuration and research processes, prepared compliance-focused reports and forms, and participated in cross functional task forces to support introduction of new products and technology into branch and departmental operations.
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Digital Banking | ERP Services and Operations |
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2022 | 2022 |
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Riverview Community Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Riverview Community Bank implemented Microsoft 365. Microsoft 365 serves as the bank's primary Collaboration platform and is referenced on the corporate website, indicating adoption for both internal productivity and aspects of the public web presence.
The implementation leverages core Microsoft 365 functional modules, notably Exchange Online for enterprise email, Microsoft Teams for synchronous collaboration and meetings, SharePoint Online for intranet and document portals, and OneDrive for file synchronization and personal storage. Office web and desktop applications are incorporated to support day-to-day knowledge worker tasks and content authoring.
Microsoft 365 artifacts are embedded on riverviewbank.com, which indicates integration of Microsoft services with public-facing content and contact workflows while core collaboration services operate within a Microsoft cloud tenancy. Operational coverage is oriented to bank staff across corporate functions, including retail banking operations, finance, and customer service, to support internal communication, document management, and frontline collaboration.
Governance and operational configuration workstreams include account provisioning and role-based access controls, alignment of identity and access management with corporate directories, and content governance for SharePoint and email retention policies to meet banking compliance needs. Riverview Community Bank configured Microsoft 365 to provide collaboration tooling, centralized administration, and content lifecycle controls consistent with the Collaboration category.
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Collaboration | Collaboration |
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2021 | 2021 |
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Riverview Community Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MediaMath | Legacy | MediaMath | Digital Advertising Platform | CRM | n/a | 2015 | 2015 |
In 2015, Riverview Community Bank implemented MediaMath on its public website and established MediaMath as its Digital Advertising Platform. The implementation is centered on using MediaMath to manage programmatic advertising activities tied directly to web traffic signals from riverviewbank.com.
The configuration emphasized core MediaMath capabilities such as programmatic campaign management, audience segmentation, creative delivery and bid strategy configuration within the platform. Site tagging was deployed to enable pixel level tracking, audience building and frequency controls, and campaign workflows were configured to support targeted digital placements consistent with a Digital Advertising Platform deployment.
Operational ownership for the MediaMath deployment was placed with the bank marketing function, supporting customer acquisition and product marketing across retail banking lines. The MediaMath instance on the website serves as the primary integration point, sending audience and behavioral signals into DSP and real time bidding workflows typical of Digital Advertising Platform architectures.
Governance focused on tag governance and coordination with compliance for customer data handling, with controls around site tagging and audience use. The rollout was site based, focused on embedding MediaMath tags on web pages and instrumenting campaign measurement and audience management inside MediaMath.
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Riverview Community Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Riverview Community Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Riverview Community Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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