Riviera Maison Technographics
Riviera Maison Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Riviera Maison and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Riviera Maison employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Riviera Maison has purchased the following applications: NewStore Platform for Retail Management in 2017, Microsoft 365 for Collaboration in 2018, Exclaimer Cloud Signatures for Office 365 for Digital Signing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Riviera Maison is running and its propensity to invest more and deepen its relationship with NewStore , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Riviera Maison revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Riviera Maison intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Riviera Maison Tech Stack and Enterprise Applications
Riviera Maison ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NewStore | Legacy | NewStore Platform | Retail Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Riviera Maison implemented NewStore Platform for Retail Management on its website, establishing an integrated e-commerce control point for customer facing commerce. The deployment targeted the retailer's Netherlands based website and centralized online order capture and checkout workflows for the digital channel.
The NewStore Platform deployment aligned with typical Retail Management capabilities, emphasizing centralized order management, product and inventory visibility, omnichannel cart and checkout orchestration, and unified customer profile handling. Configuration work prioritized storefront checkout flows, inventory synchronization for online availability, and fulfillment orchestration to support web order lifecycle management.
Integration work focused on instrumenting the Riviera Maison website so the NewStore Platform could handle checkout, order capture, and front end commerce events through API driven storefront endpoints. Operational coverage was concentrated on the e-commerce channel, with collaboration between digital merchandising, e-commerce operations, and IT for catalog updates and promotion execution.
Governance and rollout were organized around centralized catalog and pricing controls, with change control applied to online product and fulfillment rules to preserve consistent availability and order routing. Staged updates to the website integration and iterative configuration changes were used to limit customer experience disruption during implementation.
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Riviera Maison Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Riviera Maison deployed Microsoft 365 to address Collaboration needs across its retail organization. The deployment established a cloud-hosted Microsoft 365 tenant for the Netherlands-based retailer with roughly 300 employees, targeting corporate functions and store operations.
Microsoft 365 was configured to deliver core Collaboration capabilities including Exchange Online email, SharePoint Online intranet and document libraries, OneDrive personal storage, Microsoft Teams for chat and meetings, and Office desktop and web applications. Configuration work emphasized mailbox provisioning, SharePoint site taxonomy and document management, Teams channels for cross-functional communications, and OneDrive synchronization for end user file access.
Operational coverage included corporate headquarters and retail store teams in the Netherlands, and public website source references indicate Microsoft 365 assets are used on the Riviera Maison website. The implementation used centralized cloud identity and tenant provisioning to manage accounts and access, enabling consistent collaboration workflows across departments such as merchandising, marketing, and HR.
Governance was structured around centralized tenant administration with role based administration, retention controls, and data protection policies common to Collaboration deployments, combined with phased user onboarding to align store operations with head office processes. Microsoft 365 functions operate as the primary Collaboration platform for internal communication and document lifecycle management at Riviera Maison.
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Collaboration | Collaboration |
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2022 | 2022 |
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Riviera Maison Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exclaimer | Legacy | Exclaimer Cloud Signatures for Office 365 | Digital Signing | Content Management | n/a | 2018 | 2018 |
In 2018, Riviera Maison implemented Exclaimer Cloud Signatures for Office 365. The deployment established Exclaimer Cloud Signatures for Office 365 as the companys Digital Signing solution to centralize email signature control for corporate communications and external correspondence.
The implementation used a cloud hosted architecture that applies signatures at the Office 365 mail flow layer and leverages directory attributes for personalization. Functional modules included centralized template management, conditional signature rules mapped to user attributes, role based administration, and scheduled signature updates, reflecting common Digital Signing capabilities. Exclaimer Cloud Signatures for Office 365 is referenced on Riviera Maisons public website, indicating organization wide use for externally visible email branding.
Operational scope covered customer facing and corporate functions including marketing, sales, and customer service, with signature policies used to enforce brand consistency across those teams. Governance was structured around centrally managed policies and delegated administration, with templates and conditional rules maintained by corporate communications and IT for ongoing updates and compliance. The configuration aligns with a SaaS centered Digital Signing pattern appropriate for a Netherlands based retailer of Riviera Maisons size and organizational profile.
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Riviera Maison eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2015 | 2015 |
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Riviera Maison CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Riviera Maison ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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Riviera Maison PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Riviera Maison IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Container Service | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Riviera Maison CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Riviera Maison
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Riviera Maison Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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