AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Riviera Maison Tech Stack and Enterprise Applications

Riviera Maison ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
NewStore Legacy NewStore Platform Retail Management ERP Services and Operations n/a 2017 2017
In 2017, Riviera Maison implemented NewStore Platform for Retail Management on its website, establishing an integrated e-commerce control point for customer facing commerce. The deployment targeted the retailer's Netherlands based website and centralized online order capture and checkout workflows for the digital channel. The NewStore Platform deployment aligned with typical Retail Management capabilities, emphasizing centralized order management, product and inventory visibility, omnichannel cart and checkout orchestration, and unified customer profile handling. Configuration work prioritized storefront checkout flows, inventory synchronization for online availability, and fulfillment orchestration to support web order lifecycle management. Integration work focused on instrumenting the Riviera Maison website so the NewStore Platform could handle checkout, order capture, and front end commerce events through API driven storefront endpoints. Operational coverage was concentrated on the e-commerce channel, with collaboration between digital merchandising, e-commerce operations, and IT for catalog updates and promotion execution. Governance and rollout were organized around centralized catalog and pricing controls, with change control applied to online product and fulfillment rules to preserve consistent availability and order routing. Staged updates to the website integration and iterative configuration changes were used to limit customer experience disruption during implementation.
Riviera Maison Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
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Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
In 2018 Riviera Maison deployed Microsoft 365 to address Collaboration needs across its retail organization. The deployment established a cloud-hosted Microsoft 365 tenant for the Netherlands-based retailer with roughly 300 employees, targeting corporate functions and store operations. Microsoft 365 was configured to deliver core Collaboration capabilities including Exchange Online email, SharePoint Online intranet and document libraries, OneDrive personal storage, Microsoft Teams for chat and meetings, and Office desktop and web applications. Configuration work emphasized mailbox provisioning, SharePoint site taxonomy and document management, Teams channels for cross-functional communications, and OneDrive synchronization for end user file access. Operational coverage included corporate headquarters and retail store teams in the Netherlands, and public website source references indicate Microsoft 365 assets are used on the Riviera Maison website. The implementation used centralized cloud identity and tenant provisioning to manage accounts and access, enabling consistent collaboration workflows across departments such as merchandising, marketing, and HR. Governance was structured around centralized tenant administration with role based administration, retention controls, and data protection policies common to Collaboration deployments, combined with phased user onboarding to align store operations with head office processes. Microsoft 365 functions operate as the primary Collaboration platform for internal communication and document lifecycle management at Riviera Maison.
Collaboration Collaboration 2022 2022
Riviera Maison Content Management
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Category
Market
VAR/SI
When
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Insight
Exclaimer Legacy Exclaimer Cloud Signatures for Office 365 Digital Signing Content Management n/a 2018 2018
In 2018, Riviera Maison implemented Exclaimer Cloud Signatures for Office 365. The deployment established Exclaimer Cloud Signatures for Office 365 as the companys Digital Signing solution to centralize email signature control for corporate communications and external correspondence. The implementation used a cloud hosted architecture that applies signatures at the Office 365 mail flow layer and leverages directory attributes for personalization. Functional modules included centralized template management, conditional signature rules mapped to user attributes, role based administration, and scheduled signature updates, reflecting common Digital Signing capabilities. Exclaimer Cloud Signatures for Office 365 is referenced on Riviera Maisons public website, indicating organization wide use for externally visible email branding. Operational scope covered customer facing and corporate functions including marketing, sales, and customer service, with signature policies used to enforce brand consistency across those teams. Governance was structured around centrally managed policies and delegated administration, with templates and conditional rules maintained by corporate communications and IT for ongoing updates and compliance. The configuration aligns with a SaaS centered Digital Signing pattern appropriate for a Netherlands based retailer of Riviera Maisons size and organizational profile.
Riviera Maison eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2015 2015
Riviera Maison CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2017 2017
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Riviera Maison ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2016 2016
Riviera Maison PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
Riviera Maison IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2018 2018
Container Service IaaS 2022 2022
Content Delivery Network IaaS 2015 2015
Riviera Maison CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2022 2022

IT Decision Makers and Key Stakeholders at Riviera Maison

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Riviera Maison Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Riviera Maison IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Riviera Maison digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Riviera Maison Technographics
Riviera Maison is a Retail organization based in Netherlands, with around 300 employees and annual revenues of $50.0 million.
Riviera Maison operates a diverse technology stack with applications such as NewStore Platform, Microsoft 365 and Exclaimer Cloud Signatures for Office 365, covering areas like Retail Management, Collaboration and Digital Signing.
Riviera Maison has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as NewStore, Microsoft and Exclaimer.
Riviera Maison recently adopted applications including Slack Connect in 2022, Google Kubernetes (K8s) in 2022 and Microsoft Entra ID (formerly Azure Active Directory) in 2022, highlighting its ongoing modernization strategy.
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Our research team continuously updates Riviera Maison’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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