Ahmedabad, n/a,
India
Riyo Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Riyo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Riyo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Riyo has purchased the following applications: Zoho SalesIQ for Chatbots and Conversational AI in 2023, LoopedIn for Customer Engagement in 2023, Amazon EC2 for Application Hosting and Computing Services in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Riyo is running and its propensity to invest more and deepen its relationship with Zoho Corp. , LoopedIn , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Riyo revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Riyo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LoopedIn | Legacy | LoopedIn | Customer Engagement | CRM | n/a | 2023 | 2023 |
In 2023, Riyo implemented LoopedIn on its public website to support Customer Engagement for its professional services business. The deployment is web channel focused, with LoopedIn embedded as the customer facing engagement layer to capture inquiries and route prospective client conversations, aligning the Company Application Category Business Function relationship as Riyo LoopedIn Customer Engagement for client acquisition and service intake.
LoopedIn is provisioned as a cloud delivered widget integrated into site pages, providing conversational engagement, lead capture forms, engagement workflow orchestration, and basic interaction analytics consistent with Customer Engagement capabilities. Operational ownership and configuration are concentrated within a small central team at Riyo, who manage widget behavior, engagement rules, and contact routing, while the implementation scope remains primarily the corporate website and client facing sales and client services workflows.
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Customer Experience | CRM |
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2024 | 2024 |
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Lead Generation | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2023 | 2023 |
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Cloud Storage | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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