Beijing, 100026,
China
RLX Technology Inc. Technographics
RLX Technology Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by RLX Technology Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1235 RLX Technology Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that RLX Technology Inc. has purchased the following applications: MokaHR Recruitment Management for Recruiting in 2021, Zoom for Audio Video and Web Conferencing in 2020, Sobot Call Centar for Call Center in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems RLX Technology Inc. is running and its propensity to invest more and deepen its relationship with MokaHR , Zoom Video Communications , Sobot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing RLX Technology Inc. revenues, which have grown to $1.34 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for RLX Technology Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
RLX Technology Inc. Tech Stack and Enterprise Applications
RLX Technology Inc. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MokaHR | Legacy | MokaHR Recruitment Management | Recruiting | HCM | n/a | 2021 | 2021 |
In 2021, RLX Technology Inc. deployed MokaHR Recruitment Management in the Recruiting category on its corporate career site. The deployment places MokaHR Recruitment Management directly on the public website to capture candidate applications and publish open requisitions for RLX Technology Inc.'s hiring needs in China.
The implementation is configured to support standard Recruiting workflows including job requisition creation, job posting management, applicant intake via web forms, applicant tracking, and candidate profile management, aligning with typical Recruiting solution capabilities. The MokaHR Recruitment Management instance is used to orchestrate screening workflows and to route candidate records to internal HR teams and hiring managers through the application interface.
Operational ownership is held by RLX Technology Inc. HR recruiting teams who manage postings, candidate data capture, and workflow configuration inside MokaHR Recruitment Management. The architecture centers on a web-embedded recruitment module powering the corporate career page, with governance and requisition approval handled within HR recruiting processes.
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RLX Technology Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, RLX Technology Inc. implemented Zoom to provide web based conferencing and customer facing meeting access. RLX Technology Inc. deployed Zoom on their website, surfacing meeting links and embedded join flows to enable browser based audio and video sessions. The deployment uses Zoom as the Audio Video and Web Conferencing application to support real time meetings, webinars, and screen sharing for internal collaboration and external engagement. RLX Technology Inc. Zoom implementation is focused on corporate communications and customer engagement functions.
Architecturally the implementation emphasizes web native delivery, exposing Zoom meeting endpoints through site embedded flows and standard scheduling and administrative controls within the Zoom management console. Functional capabilities in use align with Audio Video and Web Conferencing patterns, including meeting orchestration, participant controls, webinar style presentation modes, and recording options. Operational coverage includes corporate communications, sales outreach, and customer support channels that access meetings from the public website. Governance is centered on centralized account administration and meeting policy configuration inside Zoom to control access and moderation.
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RLX Technology Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sobot | Legacy | Sobot Call Centar | Call Center | CRM | n/a | 2018 | 2018 |
In 2018, RLX Technology Inc. deployed Sobot Call Centar on its public website, adopting the application as a Call Center solution for web based customer engagement. RLX Technology Inc. uses Sobot Call Centar to support customer support and contact center functions tied to its Consumer Packaged Goods operations in China.
The deployment is web embedded and aligns with a cloud delivered Call Center architecture, providing a website facing widget or portal for customers and a browser based agent console for RLX staff. Functional capabilities implemented include inbound contact handling, agent queuing and routing, interaction logging, and reporting, reflecting standard Call Center workflows such as session management and agent desktop orchestration.
Operational scope covers RLX Technology Inc. China customer service and web channel operations, with governance centered on centralized contact center operations, agent role provisioning, and standardized interaction logging and escalation processes. The implementation emphasizes web channel orchestration with Sobot Call Centar and its integration into RLX Technology Inc. customer service processes, with no named third party integrations specified in the source.
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RLX Technology Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at RLX Technology Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by RLX Technology Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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