Avon, 6001, CT,
United States
RMI USA Technographics
RMI USA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by RMI USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 32 RMI USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
RMI USA has purchased the following applications: Microsoft 365 for Collaboration in 2015, ClickDimensions Marketing Automation for Marketing Automation in 2015, Zoho Site24x7 for Application Performance Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems RMI USA is running and its propensity to invest more and deepen its relationship with Microsoft , ClickDimensions , Zoho Corp. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing RMI USA revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for RMI USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
RMI USA Tech Stack and Enterprise Applications
RMI USA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, RMI USA implemented Microsoft 365 for Collaboration. The professional services firm RMI USA deployed Microsoft 365 to provide cloud based collaboration capabilities across its 32 employees, aligning the application to core business functions in consulting and operations.
The Microsoft 365 deployment centers on cloud email, document management, real time team communication, and file synchronization, reflecting standard Collaboration category capabilities. Common functional components in use include Exchange Online for email, SharePoint Online for centralized document libraries and internal knowledge, OneDrive for Business for user file storage, and Microsoft Teams for chat and meetings to support project collaboration and information sharing.
Their public website indicates Microsoft 365 is in use, which signals organizational adoption that is visible in external artifacts. Operational coverage focuses on consulting teams and administrative functions, with governance emphasis on centralized account management and document access controls consistent with small professional services firm practices.
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RMI USA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ClickDimensions | Legacy | ClickDimensions Marketing Automation | Marketing Automation | CRM | n/a | 2015 | 2015 |
In 2015, RMI USA implemented ClickDimensions Marketing Automation on their website. The ClickDimensions Marketing Automation deployment embedded marketing automation functionality into the corporate site to centralize online lead capture and campaign execution for the professional services firm.
The implementation focused on core Marketing Automation capabilities, including email campaign management, web forms and landing pages, automated nurture workflows, template-driven content, and web visitor tracking. Configuration emphasized site-level form handling and campaign orchestration, with templates and scheduling set up to support recurring outreach and segmented communication.
Operationally the ClickDimensions Marketing Automation instance supports RMI USA's marketing and business development functions, consolidating website-sourced leads and enabling structured nurture workflows. Governance centered on marketing operations controls for contact segmentation, campaign scheduling, and form-to-sales routing to standardize processes within the company's marketing function.
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RMI USA ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Site24x7 | Application Performance Management | ITSM | n/a | 2020 | 2020 |
In 2020, RMI USA implemented Zoho Site24x7 on their website. RMI USA deployed Zoho Site24x7, an Application Performance Management solution, to provide continuous monitoring and visibility for its public web presence and associated web-facing infrastructure. The deployment is scoped to the corporate website and web services rather than back-office enterprise systems, aligning monitoring coverage with the companys external digital footprint.
Configuration centered on standard Application Performance Management capabilities including synthetic availability checks, real user monitoring, uptime monitoring, configurable alerting, and dashboarding to support IT and operations functions. The implementation leveraged the SaaS delivery model typical of Zoho Site24x7 to provision monitoring quickly, and governance focused on defining alert thresholds and operational ownership within RMI USAs IT resources, with instrumentation and dashboards used to centralize web performance telemetry.
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RMI USA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at RMI USA
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|---|---|---|---|---|---|---|
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Apps Being Evaluated by RMI USA Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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