ROAD iD
1845 Airport Exchange Blvd, Suite 230,
Erlanger, 41018, KY,
United States
Erlanger, 41018, KY,
United States
1 800-345-6336
Retail
ROAD iD Technographics
ROAD iD Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ROAD iD and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 109 ROAD iD employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ROAD iD has purchased the following applications: Amazon Pay for Payment Processing in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011, Ceros Studio for Web Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ROAD iD is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , PayPal , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ROAD iD revenues, which have grown to $23.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ROAD iD intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ROAD iD Tech Stack and Enterprise Applications
ROAD iD ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP | n/a | 2017 | 2017 |
In 2017, ROAD iD implemented Amazon Pay on its website to handle online customer payments. The Amazon Pay deployment was embedded in ROAD iD's e-commerce checkout flow, using hosted payment interfaces to manage buyer authentication, payment authorization, and tokenization while limiting on-site card data exposure. This integration provides a Payment Processing layer for ROAD iD's online retail operations.
Functional capabilities implemented included the Amazon Pay hosted checkout widget, payment authorization and capture workflows, and tokenized payment methods accessible across desktop and mobile sessions. The relationship is ROAD iD Amazon Pay Payment Processing for online checkout and order payments. Governance focused on configuring payment workflows and site deployment sequencing to ensure consistent payment routing and reconciliation.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Subscription and Recurring Billing | ERP |
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2021 | 2021 |
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ROAD iD Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, ROAD iD began using Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The presence of Google Workspace on ROAD iD's website indicates the application was adopted as the primary collaboration and communication backbone for the organization.
The Google Workspace (Formerly Google G-Suite) implementation provides core Collaboration capabilities including Gmail, Calendar, Drive, Docs, Sheets, Slides, Google Meet, and the Admin console, supporting email routing, calendaring, synchronous and asynchronous document collaboration, and conferencing workflows. Configuration and standard module setup would include account and group provisioning, shared drives for team content, document versioning and real time editing, and administrative policy controls through the Google Workspace Admin console.
Administration and governance are handled through the Google Workspace Admin console with role based access controls, user lifecycle management, and group-based sharing policies, applied across ROAD iD to enable internal communication and collaborative content workflows. ROAD iD Google Workspace (Formerly Google G-Suite) Collaboration therefore centralizes email, scheduling, and document collaboration to support day to day business communication and knowledge work.
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ROAD iD Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ceros | Legacy | Ceros Studio | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, ROAD iD implemented Ceros Studio on its website. ROAD iD implemented Ceros Studio, a Web Content Management application, to support marketing and e-commerce content workflows on its public site. The implementation focuses on interactive content authoring and publishing to enhance product storytelling and campaign pages, with creative users building experiences in the Ceros Studio authoring environment.
Deployment follows a cloud-hosted authoring and delivery model, embedding published Ceros Studio experiences into ROAD iD's site front end and aligning with common Web Content Management delivery patterns. Operational ownership rests with marketing and creative teams, with digital commerce and content operations affected by template control and publishing cadence. Governance established content approval and publishing workflows to standardize experience delivery across product and marketing pages.
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ROAD iD eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Product Review Management | eCommerce |
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2017 | 2017 |
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Product Review Management | eCommerce |
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2019 | 2019 |
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ROAD iD CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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PR and Media Communication | CRM |
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2020 | 2020 |
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ROAD iD ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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ROAD iD PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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ROAD iD IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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ROAD iD CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at ROAD iD
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by ROAD iD Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ROAD iD IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ROAD iD digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD ROAD iD Technographics
ROAD iD is a Retail organization based in United States,
with around 109 employees and annual revenues of $23.0 million.
ROAD iD operates a diverse technology stack with applications such as
Amazon Pay, Google Workspace (Formerly Google G-Suite) and Ceros Studio,
covering areas like Payment Processing, Collaboration and Web Content Management.
ROAD iD has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Amazon Web Services (AWS), Google and Ceros.
ROAD iD recently adopted applications including
FenixCommerce Post Purchase Platform in 2022, Recharge Payments in 2021 and Shopify Plus in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ROAD iD’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ROAD iD’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ROAD iD technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.