AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Robi Axiata Limited Tech Stack and Enterprise Applications

Robi Axiata Limited ERP Services and Operations
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NEC Corporation Legacy NetCracker Technology Digital Business Enablement OSS/BSS ERP Services and Operations n/a 2015 2015
In 2015 Robi Axiata Limited implemented NetCracker Technology Digital Business Enablement as an OSS/BSS initiative to strengthen its enterprise business and improve end-to-end customer experience. The engagement was framed to capture new revenues and drive business efficiencies while positioning Robi for market differentiation in customer and revenue management. The implementation delivered a large-scale order-to-cash and customer care transformation using NetCracker Technology Digital Business Enablement, completed in eight months. Key functional capabilities included a revenue management solution and real-time rating and charging, enabling Robi to price and bill a variety of personalized residential and enterprise services, and to operate standard OSS/BSS workflows for service activation and customer lifecycle management. NetCracker worked to improve Robi’s business and IT billing processes, consolidating billing and revenue orchestration functions onto a single, scalable platform. The program introduced new partnership opportunities to extend monetization models, and the architecture emphasized platform scalability to reduce revenue leakage and lower operating costs for customer-facing operations and enterprise business units. Governance and process transformation focused on new business processes for revenue and customer management and tighter alignment between customer care, billing, and revenue management functions. Outcomes explicitly reported included improved billing processes, the ability to rate and charge in real time, minimized revenue loss and reduced costs through the consolidated OSS/BSS platform.
Robi Axiata Limited AI-Powered Application
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REVE Chat Legacy REVE Chat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, Robi Axiata Limited deployed REVE Chat on its public website. Robi Axiata Limited uses REVE Chat as a Chatbots and Conversational AI application for customer service and digital website engagement. The deployment is a web embedded chat widget configured to deliver automated conversational workflows, live agent handoff, contextual lead capture, and transcript logging. REVE Chat was provisioned to triage front line inquiries and route sessions to support staff, aligning with Robi's digital customer touchpoint architecture on the site. Governance emphasized conversational flow configuration and agent escalation rules, with operational ownership placed within customer support and digital engagement teams.
Robi Axiata Limited Collaboration
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Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2021 2021
In 2021 Robi Axiata Limited deployed Cisco Webex Meetings on their website, implementing Cisco Webex Meetings as an Audio Video and Web Conferencing solution to enable web-accessible virtual sessions. The public site integration positions the application to surface meeting join flows and scheduling directly from Robi's web properties, providing external-facing conferencing capability without reference to any prior named platform. Configuration and operational emphasis include standard Audio Video and Web Conferencing capabilities such as real-time audio and video, screen sharing, meeting scheduling and join links, recording and playback controls, and participant moderation features. The implementation signal is a front-end integration that embeds meeting join and scheduling workflows into the website to support customer engagement and external collaboration use cases, with governance focused on web-based access and meeting orchestration rather than on internal system replacements.
Collaboration Collaboration 2015 2015
Collaboration Collaboration 2020 2020
Robi Axiata Limited ITSM
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Database Performance Monitoring ITSM 2022 2022
Robi Axiata Limited PaaS
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Apps Development PaaS 2016 2016

IT Decision Makers and Key Stakeholders at Robi Axiata Limited

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Apps Being Evaluated by Robi Axiata Limited Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Robi Axiata Limited IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Robi Axiata Limited digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Robi Axiata Limited Technographics
Robi Axiata Limited is a Communications organization based in Bangladesh, with around 7400 employees and annual revenues of $890.0 million.
Robi Axiata Limited operates a diverse technology stack with applications such as NetCracker Technology Digital Business Enablement, REVE Chat and Cisco Webex Meetings, covering areas like OSS/BSS, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Robi Axiata Limited has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as NEC Corporation, REVE Chat and Cisco Systems.
Robi Axiata Limited recently adopted applications including Acceldata Platform in 2022, Cisco Webex Meetings in 2021 and Google Workspace (Formerly Google G-Suite) in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Robi Axiata Limited’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Robi Axiata Limited’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Robi Axiata Limited technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.