Quezon City, 1110,
Philippines
Robinsons Appliances Technographics
Robinsons Appliances Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Robinsons Appliances and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12433 Robinsons Appliances employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Robinsons Appliances has purchased the following applications: Amazon Pay for Payment Processing in 2022, Microsoft 365 for Collaboration in 2018, Twik for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Robinsons Appliances is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Apple , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Robinsons Appliances revenues, which have grown to $1.74 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Robinsons Appliances intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Robinsons Appliances Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP Financial Management | n/a | 2022 | 2022 |
In 2022, Robinsons Appliances implemented Amazon Pay on its website as its Payment Processing solution for online checkout. The Amazon Pay integration is embedded into the e-commerce checkout flow, enabling customers to authenticate with Amazon account credentials and select stored payment methods during purchase.
Deployment combined client-side Amazon Pay buttons and hosted payment widgets with server-side API calls to Amazon Pay for payment authorization and tokenization, following common Payment Processing architecture patterns. The implementation scope is the online retail checkout function on the company website, impacting commerce operations, order capture, and customer payment authorization workflows, with configuration focused on checkout orchestration, customer authentication, and payment settlement handoff to Amazon Pay.
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Payment Processing | ERP Financial Management |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Robinsons Appliances deployed Microsoft 365 to support Collaboration across the organization. Robinsons Appliances uses Microsoft 365 on their website, indicating the application is part of both internal collaboration and external content workflows.
Microsoft 365 was provisioned to deliver core Collaboration capabilities such as corporate email, cloud file storage, document co-authoring, and team communication for corporate and distributed store teams. The implementation emphasizes content publishing and internal communications workflows to support merchandising, customer service, and store operations.
Administration followed a centralized Microsoft 365 management model, with role based provisioning and access controls to separate corporate and store user domains. The public website references Microsoft 365 for corporate communications and hosted content, linking the Robinsons Appliances Microsoft 365 Collaboration function to both internal collaboration and external information delivery.
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Twik Technologies | Legacy | Twik | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, Robinsons Appliances deployed Twik on its public website. Twik is a Web Content Management application used to manage site content and on-site experiences. The deployment targeted the Robinsons Appliances website serving the Philippines audience and centralized content delivery for product pages, promotions, and marketing assets. The implementation was applied to the customer-facing digital storefront at https://www.robinsonsappliances.com.ph/.
Implementation focused on common Web Content Management capabilities, including content authoring and templating, in-line content updates, and experience personalization to support marketing and e-commerce workflows. The configuration emphasized editorial workflows and content governance, enabling marketing teams to stage, approve, and publish updates and manage merchandising content. The project scope covered digital merchandising, online marketing, and customer experience operations across the corporate web channel.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2022 | 2022 |
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Customer Data Platform | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2015 | 2015 |
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Cloud Storage | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Robinsons Appliances
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Robinsons Appliances Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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