Quezon City, 1800,
Philippines
Robinsons Supermarket Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Robinsons Supermarket and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20550 Robinsons Supermarket employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Robinsons Supermarket has purchased the following applications: NCR R10 Enterprise POS (formerly Retalix POS) for Point Of Sale in 2020, GoCart eCommerce Platform for eCommerce in 2022, JDA Merchandise Management System for Inventory Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Robinsons Supermarket is running and its propensity to invest more and deepen its relationship with NCR Voyix , Blue Yonder , In-House Applications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Robinsons Supermarket revenues, which have grown to $170.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Robinsons Supermarket intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NCR Voyix | Legacy | NCR R10 Enterprise POS (formerly Retalix POS) | Point Of Sale | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Robinsons Supermarket implemented NCR R10 Enterprise POS, a Point Of Sale application from NCR Voyix. The deployment established NCR R10 Enterprise POS as the primary checkout platform across the retailer's Philippine store network, standardizing store transaction processing and checkout workflows.
The implementation covered core Point Of Sale capabilities common to large retail environments, including retail transaction processing, price and promotions execution, receipt and tender handling, and co-deployment with NCR's loyalty system to support customer enrollment and redemption workflows. Configuration work concentrated on centralized catalog and price updates, store-level scanning and transaction logging to align merchandising and store operations with enterprise controls.
Robinsons Supermarket also operates a supplier portal that provides suppliers access to its database to manage their own inventory, ensure high service levels and facilitate more targeted marketing activities. That supplier portal is functionally tied to inventory and assortment workflows, enabling supplier collaboration across procurement, merchandising and supply chain planning without naming additional third party integrations.
Governance for the rollout emphasized controlled data access for suppliers and centralized POS configuration management, with process standardization around checkout, loyalty enrollment and inventory posting across stores. NCR R10 Enterprise POS remains the central Point Of Sale application supporting Robinsons Supermarket's store operations and customer engagement functions.
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Retail Management | ERP Services and Operations |
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2017 | 2018 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | GoCart eCommerce Platform | eCommerce | eCommerce | n/a | 2022 | 2022 |
In 2022, Robinsons Supermarket deployed the group's in-house GoCart eCommerce Platform as its mobile and web storefront for online grocery across regions in the Philippines. The GoCart eCommerce Platform supports same day delivery and advanced booking capabilities for the Robinsons banner, positioning the application as the primary eCommerce channel for the chain.
The implementation emphasizes storefront and catalogue management, with inferred modules for cart and checkout orchestration, promotions engine, and booking workflow to handle scheduled pickup and time sensitive fulfillment. Multi-banner catalogue capabilities are used to centralize product assortments and price rules while delivering unified checkout and promotions across formats.
Integrations explicitly include linkage with the Go Rewards loyalty program and the multi-banner catalogue services to synchronize customer entitlements, promotions, and loyalty redemptions across the group. Operational scope covers online merchandising, fulfillment operations for same day delivery, and customer engagement across mobile and web channels throughout the Philippines.
Governance and rollout centered on a mobile and web storefront relaunch, consolidating promotion governance and catalogue control to enable banner level merchandising rules and consistent checkout behavior. The deployment is structured around eCommerce functional controls, orders and fulfillment orchestration, and loyalty integration to support marketing, merchandising and customer service workflows.
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Blue Yonder | Legacy | JDA Merchandise Management System | Inventory Management | SCM | n/a | 2017 | 2018 |
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Warehouse Management | SCM |
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2008 | 2009 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Loyalty | CRM |
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2018 | 2018 |
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Customer Loyalty | CRM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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