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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Robinsons Supermarket Tech Stack and Enterprise Applications

Robinsons Supermarket ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
NCR Voyix Legacy NCR R10 Enterprise POS (formerly Retalix POS) Point Of Sale ERP Services and Operations n/a 2020 2020
In 2020, Robinsons Supermarket implemented NCR R10 Enterprise POS, a Point Of Sale application from NCR Voyix. The deployment established NCR R10 Enterprise POS as the primary checkout platform across the retailer's Philippine store network, standardizing store transaction processing and checkout workflows. The implementation covered core Point Of Sale capabilities common to large retail environments, including retail transaction processing, price and promotions execution, receipt and tender handling, and co-deployment with NCR's loyalty system to support customer enrollment and redemption workflows. Configuration work concentrated on centralized catalog and price updates, store-level scanning and transaction logging to align merchandising and store operations with enterprise controls. Robinsons Supermarket also operates a supplier portal that provides suppliers access to its database to manage their own inventory, ensure high service levels and facilitate more targeted marketing activities. That supplier portal is functionally tied to inventory and assortment workflows, enabling supplier collaboration across procurement, merchandising and supply chain planning without naming additional third party integrations. Governance for the rollout emphasized controlled data access for suppliers and centralized POS configuration management, with process standardization around checkout, loyalty enrollment and inventory posting across stores. NCR R10 Enterprise POS remains the central Point Of Sale application supporting Robinsons Supermarket's store operations and customer engagement functions.
Retail Management ERP Services and Operations 2017 2018
Robinsons Supermarket eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
In-House Applications Legacy GoCart eCommerce Platform eCommerce eCommerce n/a 2022 2022
In 2022, Robinsons Supermarket deployed the group's in-house GoCart eCommerce Platform as its mobile and web storefront for online grocery across regions in the Philippines. The GoCart eCommerce Platform supports same day delivery and advanced booking capabilities for the Robinsons banner, positioning the application as the primary eCommerce channel for the chain. The implementation emphasizes storefront and catalogue management, with inferred modules for cart and checkout orchestration, promotions engine, and booking workflow to handle scheduled pickup and time sensitive fulfillment. Multi-banner catalogue capabilities are used to centralize product assortments and price rules while delivering unified checkout and promotions across formats. Integrations explicitly include linkage with the Go Rewards loyalty program and the multi-banner catalogue services to synchronize customer entitlements, promotions, and loyalty redemptions across the group. Operational scope covers online merchandising, fulfillment operations for same day delivery, and customer engagement across mobile and web channels throughout the Philippines. Governance and rollout centered on a mobile and web storefront relaunch, consolidating promotion governance and catalogue control to enable banner level merchandising rules and consistent checkout behavior. The deployment is structured around eCommerce functional controls, orders and fulfillment orchestration, and loyalty integration to support marketing, merchandising and customer service workflows.
Robinsons Supermarket SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Blue Yonder Legacy JDA Merchandise Management System Inventory Management SCM n/a 2017 2018
In 2017, Robinsons Supermarket upgraded its JDA Merchandise Management System with Blue Yonder to automate inventory and replenishment across its multi-format supermarket network in the Philippines. The project reinforced JDA Merchandise Management System as the core Inventory Management platform connecting stores, distribution centers, and the central office to support a highly segmented customer base and a growing SKU count. The implementation emphasized transactional and database management capabilities, including purchase order management, price and cost control, inter-store transfers, rebate and adjustments processing, and warehouse management. JDA Space Planning was expanded to produce planogram visualizations and display guidelines, while configuration changes enabled larger purchase orders, unlimited attribute attachments for SKUs and stores, and extended reference series to reduce record purging, improving backend processing throughput. Operational integrations were explicit and central to the deployment, the supermarket point of sale transmits sales and inventory feeds into JDA Merchandise Management System, a customized auto-replenishment engine generates suggested orders which are communicated to vendors via a supplier portal, and deliveries to the distribution center and retail stores are managed within the same system. The implementation covered merchandising, procurement, store operations, supply chain execution, and analytics workflows, creating an integrated ecosystem from store-level POS to central office transaction processing. Governance and rollout focused on streamlining operational processes and improving on-shelf availability and planogram compliance, with Robinsons citing increased productivity and improved efficiency as direct outcomes. Robinsons planned further extension of category management capabilities in 2017 by implementing JDA Assortment Planning, JDA Floor Planning, and JDA Space Planning Automation to deepen assortment and space management tied to its Inventory Management platform.
Warehouse Management SCM 2008 2009
Robinsons Supermarket CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Data Platform CRM 2021 2021
Customer Loyalty CRM 2018 2018
Customer Loyalty CRM 2022 2022
Robinsons Supermarket IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Robinsons Supermarket

First Name Last Name Title Function Department Email Phone
Commercial Business Officer Manager Operations
COO CXO Operations
Head Of Operations - GoCart (Robinsons Supermarket Corporation) Director Operations
Marketing Officer Manager Marketing

Apps Being Evaluated by Robinsons Supermarket Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Robinsons Supermarket IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Robinsons Supermarket digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Robinsons Supermarket Technographics
Robinsons Supermarket is a Retail organization based in Philippines, with around 20550 employees and annual revenues of $170.0 million.
Robinsons Supermarket operates a diverse technology stack with applications such as NCR R10 Enterprise POS (formerly Retalix POS), GoCart eCommerce Platform and JDA Merchandise Management System, covering areas like Point Of Sale, eCommerce and Inventory Management.
Robinsons Supermarket has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as NCR Voyix, In-House Applications and Blue Yonder.
Robinsons Supermarket recently adopted applications including GoCart eCommerce Platform in 2022, Go Rewards Loyalty Program in 2022 and Amazon EC2 in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Robinsons Supermarket’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Robinsons Supermarket’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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