The Rocks, 2000, NSW,
Australia
Rockpool Bar & Grill Technographics
Rockpool Bar & Grill Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rockpool Bar & Grill and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2600 Rockpool Bar & Grill employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rockpool Bar & Grill has purchased the following applications: SevenRooms Reservations for Reservation and Booking Management in 2021, Microsoft 365 for Collaboration in 2017, WooCommerce for eCommerce in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rockpool Bar & Grill is running and its propensity to invest more and deepen its relationship with SevenRooms , Microsoft , MyGuestlist or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rockpool Bar & Grill revenues, which have grown to $176.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rockpool Bar & Grill intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rockpool Bar & Grill Tech Stack and Enterprise Applications
Rockpool Bar & Grill ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SevenRooms | Legacy | SevenRooms Reservations | Reservation and Booking Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Rockpool Bar & Grill deployed SevenRooms Reservations for Reservation and Booking Management on its public website, establishing an online booking channel that directly captures guest reservations and waitlist entries. The SevenRooms Reservations implementation is centered on customer-facing booking flows embedded in the Rockpool website, aligning the application to front-of-house reservation handling and guest arrival orchestration.
The deployment leverages standard Reservation and Booking Management capabilities, including an embedded booking widget, reservation scheduling, configurable booking rules and capacity controls, and guest profile capture and confirmation messaging. SevenRooms Reservations was configured to manage time-slot allocation and booking policies, enabling centralized control of table inventory and automated customer notifications within the booking workflow.
Operational coverage focuses on reservations and guest services teams, with the website integration serving as the primary intake point for bookings and pre-arrival data capture. The implementation supports operational tasks such as seating assignments, waitlist progression, and reservation calendar management, bringing online bookings into the restaurants front-of-house workflow.
Governance was implemented through booking rule configuration and role-based access to reservation management features, standardizing how staff handle modifications and no-show procedures. Rockpool Bar & Grill SevenRooms Reservations Reservation and Booking Management supports the business function of guest booking and front-of-house operations, consolidating online reservations into a single application-managed workflow.
|
Rockpool Bar & Grill Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Rockpool Bar & Grill implemented Microsoft 365 for Collaboration. The company’s public website references Microsoft 365, indicating the Microsoft 365 tenant is used to support both internal collaboration and aspects of external content publishing.
Microsoft 365 at Rockpool Bar & Grill covers core Collaboration capabilities such as organizational email and calendaring, document collaboration and version control, intranet content publishing, and real-time team messaging and meetings. Configuration emphasis is on cloud document libraries, role-based access controls, and content sharing to support cross-functional workflows between corporate, culinary and front-of-house teams.
Deployment scope spans the company workforce in Australia and supports corporate communications, marketing, reservations, and back-office operations for an organization of approximately 2600 employees. Governance is framed in category-aligned terms with centralized tenant administration, user provisioning, and content governance to manage web-facing content and internal collaboration workflows, aligning Microsoft 365 to hospitality operational needs.
|
|
|
|
|
Event Management | Collaboration |
|
2021 | 2021 |
|
Rockpool Bar & Grill eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2022 | 2022 |
In 2022, Rockpool Bar & Grill implemented WooCommerce on their website. The implementation positions WooCommerce as the eCommerce platform powering the public storefront at rockpoolbarandgrill.com.au, supporting online order capture for merchandise and customer facing transactions. The deployment is aligned with the company’s digital commerce footprint in Australia and is managed on the Automattic WooCommerce stack.
Core WooCommerce modules were configured to support product catalog management, cart and checkout flows, customer account management, and order processing using native features and extensions typical of eCommerce operations. Configuration addressed tax and pricing rules, coupon management, and fulfillment options to accommodate dining retail merchandise and order fulfillment workflows. The implementation leverages the WooCommerce application together with the WordPress content management layer to deliver content driven commerce.
The rollout affected digital marketing, guest services and operations teams who own catalog content, promotions and order handling, with governance implemented through centralized WordPress and WooCommerce administrative roles and content publishing workflows. Operational responsibilities were structured to coordinate site content updates, promotional campaigns and order fulfillment across Rockpool Bar & Grill’s Australia operations. Automattic is identified as the software vendor providing the WooCommerce platform used as the customer facing eCommerce channel for Rockpool Bar & Grill.
|
Rockpool Bar & Grill CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2022 | 2022 |
|
|
|
|
|
Tag Management | CRM |
|
2017 | 2017 |
|
Rockpool Bar & Grill IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
Rockpool Bar & Grill CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Rockpool Bar & Grill
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Rockpool Bar & Grill Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||