Chesapeake Beach, 20732, MD,
United States
Rod 'N' Reel Resort Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Rod 'N' Reel Resort and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Rod 'N' Reel Resort employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rod 'N' Reel Resort has purchased the following applications: GoDaddy for Application Hosting and Computing Services in 2019, Sentry for Application Performance Management in 2021, BluIP AIVA Connect for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rod 'N' Reel Resort is running and its propensity to invest more and deepen its relationship with GoDaddy , Amazon Web Services (AWS) , Functional Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rod 'N' Reel Resort revenues, which have grown to $23.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rod 'N' Reel Resort intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 | ||
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Domain Name System (DNS) | IaaS |
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2019 | 2019 |
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Network Management and Monitoring | IaaS |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Functional Software | Legacy | Sentry | Application Performance Management | ITSM | n/a | 2021 | 2021 |
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| BluIP | Legacy | BluIP AIVA Connect | Chatbots and Conversational AI | AI-Powered Application | Allbridge, LLC | 2022 | 2022 | In 2022 Rod 'N' Reel Resort implemented BluIP AIVA Connect, a Chatbots and Conversational AI application, together with a Hosted PBX deployment to reduce front desk call volume and improve guest self service and reservation routing. The implementation was recommended and executed with systems integrator Allbridge, LLC, and targeted the resort site in Maryland with operational focus on front desk and reservations functions. The BluIP AIVA Connect deployment included conversational IVR workflows, automated reservation routing, guest self service capabilities, and the AIVA Connect Business Intelligence module for call pattern analysis. Configuration emphasized intent classification, scripted dialogue paths for reservation scenarios, and automated escalation rules that prioritize inbound calls identified as revenue generating. Integrations were implemented between BluIP AIVA Connect and the resort Hosted PBX to handle call handoffs, dial plan routing, and session control for seamless transfers to agents. The AIVA Connect Business Intelligence module was used to collect interaction telemetry and analyze call patterns, enabling operational reporting for front desk and reservations teams. Governance and rollout were delivered in partnership with Allbridge, LLC, with the initial service window producing production results within 90 days. Within that period the solution delivered greater than 97 percent successful automated interactions and prioritized over 50 percent of revenue generating calls, with BI dashboards used to monitor patterns and adjust routing logic. |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Collaboration | Collaboration |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2022 | 2022 |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2021 | 2021 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Guest Management | ERP Services and Operations |
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2022 | 2022 |
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Reservation and Booking Management | ERP Services and Operations |
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2021 | 2021 |
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Reservation and Booking Management | ERP Services and Operations |
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2021 | 2021 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Payment Processing | ERP Financial Management |
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2025 | 2025 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Video Editing | Content Management |
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2025 | 2025 |
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