ICA Sweden Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by ICA Sweden and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 ICA Sweden employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ICA Sweden has purchased the following applications: SoftOne GO HCM for Core HR in 2017, Infor CloudSuite Distribution Enterprise for Distribution ERP in 2023, Hotjar for Customer Experience in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ICA Sweden is running and its propensity to invest more and deepen its relationship with SoftOne Group , Brightec Time , Valsoft Corporation or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ICA Sweden revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ICA Sweden intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SoftOne Group | Legacy | SoftOne GO HCM | Core HR | HCM | n/a | 2017 | 2017 |
In 2017, ICA Sweden's MAXI ICA Stormarknad Linköping implemented SoftOne GO HCM to consolidate scheduling, time reporting and payroll for its store operations in Sweden. The rollout began September 2017 and delivered an initial Core HR deployment that included HR, time and payroll modules configured for retail shift management.
SoftOne GO HCM was configured to centralize shift scheduling, time capture reconciliation and payroll input preparation, providing unified personnel records and real-time personnel visibility for store managers. The implementation targeted store operations, HR and payroll teams, streamlining scheduling workflows and reducing administrative effort for HR and payroll staff as reported by the site.
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Payroll | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2020 | 2020 |
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Time Clock (Hardware) | HCM |
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2024 | 2024 |
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Workforce Management | HCM |
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2019 | 2019 |
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Workforce Management, Workforce Scheduling | HCM |
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2024 | 2024 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor CloudSuite Distribution Enterprise | Distribution ERP | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, ICA Sweden engaged Infor to deploy Infor CloudSuite Distribution Enterprise as its Distribution ERP. The vendor announced a long-term agreement to support ICA Sweden's logistics infrastructure and IT modernization, and the public release states the solution will be behind every third product delivery in Sweden. ICA Sweden operates about 1,300 stores and collaborates with independent retailers, which makes national distribution and finance capabilities core to its operations.
The deployment places distribution and finance in a multi-tenant cloud environment, with Infor CloudSuite Distribution Enterprise delivering industry-specific distribution capabilities. Infor states that approximately 70 percent of ICA Sweden's specific requirements are delivered out of the box, reducing the need for heavy bespoke development. Functional scope aligns with Distribution ERP workflows, including order management, warehouse and inventory controls, procurement and financial accounting, configured using industry-specific templates and standard modules.
Operational coverage focuses on logistics and distribution across ICA Sweden's retail network, supporting both customer and trader delivery responsibilities and large national delivery volumes. Program governance is centralized under an ERP program owner, Richard Belec, and governed through the announced long-term agreement, positioning the initiative as a foundation for standardized distribution practices across the Swedish market.
The announcement emphasizes strengthening Infor's presence in Swedish retail and distribution and frames the program as a cloud-first, industry-focused Distribution ERP implementation for ICA Sweden. The program narrative highlights cultural alignment in vendor selection and the intent to establish a replicable best practice for modern distribution solutions using Infor CloudSuite Distribution Enterprise within a multi-tenant cloud architecture.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2015 | 2015 |
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Tag Management | CRM |
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2013 | 2013 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sourcing | Procurement |
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2019 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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