Perth, 6016, WA,
Australia
Rosewood Aged Care Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Rosewood Aged Care and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Rosewood Aged Care employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rosewood Aged Care has purchased the following applications: Nightingale Rostering Software for Workforce Scheduling in 2020, Health Metrics eCase for Home Care Management in 2024, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rosewood Aged Care is running and its propensity to invest more and deepen its relationship with Nightingale , Health Metrics , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rosewood Aged Care revenues, which have grown to $28.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rosewood Aged Care intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nightingale | Legacy | Nightingale Rostering Software | Workforce Scheduling | HCM | n/a | 2020 | 2020 |
In 2020 Rosewood Aged Care implemented Nightingale Rostering Software for Workforce Scheduling to centralize rostering and shift management for its nursing and clinical teams. The deployment targeted frontline Registered Nurses and clinical staff across Rosewood Aged Care homes, aligning roster administration with resident care responsibilities for over 270 residents.
Nightingale Rostering Software was configured to enforce skill-based shift allocation, roster automation, compliance-aware scheduling, and time and attendance tracking consistent with Workforce Scheduling requirements. Configurations included shift templates, minimum staffing rules, and planned roster cycles to reduce manual scheduling effort and improve shift coverage consistency.
The Nightingale rollout ran alongside a parallel clinical data transition to eCase led by ProcessX, with intensive RN validation and testing to preserve continuity of care. ProcessX used an RPA named ROSE-BOT to automate clinical and personal care record transfers, and clinical teams participated in end-to-end validation, testing, and go-live readiness activities including weekend coordination to meet critical deadlines.
Governance for the combined program emphasized strict data integrity, clinical validation workflows, and phased cutover planning led by Rosewood Care Group leadership and the Digital Transformation Lead. As part of the broader program stakeholders reported faster, streamlined clinical workflows, improved visibility across care records, more time with residents and reduced manual data entry burdens, outcomes that supported operational acceptance of the Workforce Scheduling deployment.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Health Metrics | Nightingale Client Management | Health Metrics eCase | Home Care Management | ERP Services and Operations | n/a | 2024 | 2025 |
In 2024, Rosewood Aged Care migrated clinical and personal care records from Nightingale Client Management to Health Metrics eCase, executing a targeted Home Care Management implementation across its aged care homes covering over 270 residents. The project emphasized frontline continuity, with Registered Nurses involved in data validation and end to end testing to preserve clinical workflows and resident care integrity. ProcessX led the migration work, coordinating data orchestration and automation efforts with direct clinical engagement.
Health Metrics eCase was configured to centralize clinical documentation, care planning, assessment records, and medication-related workflows typical of the Home Care Management category. The rollout included bespoke configuration of care plan templates and clinical record structures to match Rosewood Aged Care operational practices, and ProcessX deployed an RPA solution known as ROSE-BOT to automate bulk data transfer and reduce manual entry burden. Clinical staff participated in iterative validation cycles to ensure record fidelity and to tune automated mapping logic prior to cutover.
The implementation established a controlled data exchange between Nightingale Client Management and Health Metrics eCase during migration, enabling a seamless transition of information across the two systems while preserving compliance and auditability. Operational coverage focused on nursing and clinical teams across Rosewood Aged Care homes in Australia, with governance controls to manage cutover timing, exception handling, and post go live remediation. Communication protocols included weekend support and direct clinical consultant engagement to manage risk and maintain continuity of care.
Clinical Consultant feedback documented a seamless transition and noted that the approach likely saved approximately six months of manual data entry based on prior experience, and the program met targeted go live dates. Reported outcomes included faster, streamlined clinical workflows, improved visibility across care records, more time for resident-facing care, and greater clinician confidence in decision-making using Health Metrics eCase. The project maintained a focus on data integrity and compliance throughout configuration, migration, and initial operations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
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Collaboration | Collaboration |
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2025 | 2025 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Tag Management | CRM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2025 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2010 | 2010 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Domain Name System (DNS) | IaaS |
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2015 | 2015 |
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Domain Name System (DNS) | IaaS |
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2025 | 2025 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2021 | 2021 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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