Royal Botanic Gardens, Kew
Royal Botanic Gardens, Kew Technographics
Royal Botanic Gardens, Kew Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Royal Botanic Gardens, Kew and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 879 Royal Botanic Gardens, Kew employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Royal Botanic Gardens, Kew has purchased the following applications: Unit4 Financials (ex CODA Financial) for ERP Financial in 2016, See Tickets for Reservation and Booking Management in 2017, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Royal Botanic Gardens, Kew is running and its propensity to invest more and deepen its relationship with UNIT4 , Microsoft , See Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Royal Botanic Gardens, Kew revenues, which have grown to $102.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Royal Botanic Gardens, Kew intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Royal Botanic Gardens, Kew Tech Stack and Enterprise Applications
Royal Botanic Gardens, Kew ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Legacy | Unit4 Financials (ex CODA Financial) | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Royal Botanic Gardens, Kew deployed Unit4 Financials (ex CODA Financial) as its ERP Financial system to consolidate core financial management across the institution in the United Kingdom. Unit4 Financials (ex CODA Financial) was provisioned to manage core accounting and statutory reporting requirements within the ERP Financial category.
The implementation focused on standard financial modules including general ledger, accounts payable, accounts receivable, fixed assets and budgeting, with configuration of a multi dimensional chart of accounts to support departmental cost tracking. Configuration work emphasized period close orchestration, automated journal workflows and configurable approval routing to support institutional financial controls.
Operational coverage centered on the central finance function, transactional finance users and budget holders, providing role based access controls and audit trails for compliance and stewardship. The deployment established central master data governance for chart of accounts and supplier records, and embedded process standardization for procure to pay and order to cash finance workflows.
Rollout and governance incorporated staged functional releases, training for finance staff and documented operating procedures for monthly close and budget cycle management. The implementation reflects an ERP Financial oriented architecture focused on consolidation, control and reporting for Royal Botanic Gardens, Kew.
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ERP Financial | ERP |
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2021 | 2021 |
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Royal Botanic Gardens, Kew ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| See Group | Legacy | See Tickets | Reservation and Booking Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Royal Botanic Gardens, Kew deployed See Tickets. The See Tickets implementation serves as the Reservation and Booking Management solution embedded on Kew's public website, handling online ticket sales, timed entry bookings and public-facing reservation flows for visitor admissions.
The deployment configures category-standard Reservation and Booking Management capabilities including online booking widgets and session scheduling, capacity and inventory controls, e-ticket issuance and checkout orchestration, and booking-level reporting. See Tickets supports the cataloging of event instances, ticket types and promotional codes, aligning with typical reservation workflows for visitor attractions and scheduled events.
Operational ownership is centered on visitor services and events teams, with bookings centralized through the website to streamline front-of-house admissions and event ticketing processes. Governance focuses on consolidated booking records and role-based administration for ticketing staff, while customer service and marketing access booking data to manage customer inquiries and schedule-based communications.
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Royal Botanic Gardens, Kew Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Royal Botanic Gardens, Kew implemented Zoom to provide Audio Video and Web Conferencing on its public website. Royal Botanic Gardens, Kew uses Zoom for Audio Video and Web Conferencing to support public-facing virtual events, webinars, and remote collaboration between staff and external audiences, embedding meeting and event join flows directly into site pages to streamline access for visitors.
The deployment leverages Zoom as a cloud hosted conferencing layer integrated into the Kew website, using browser based join experiences and embedded conferencing widgets to deliver live audio video sessions and streamed events. Operational control and scheduling are routed through the institution's digital and communications functions, which manage event pages, participant access, and content presentation on the website while maintaining standard conference controls and moderation workflows provided by Zoom.
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Royal Botanic Gardens, Kew Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Enterprise Content Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2018 | 2018 |
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Royal Botanic Gardens, Kew CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2019 | 2019 |
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Sales Automation, Sales Engagement | CRM |
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2021 | 2021 |
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Royal Botanic Gardens, Kew ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Royal Botanic Gardens, Kew TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Royal Botanic Gardens, Kew PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Royal Botanic Gardens, Kew IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Royal Botanic Gardens, Kew CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EMM / MDM / MAM | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Royal Botanic Gardens, Kew
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Finance | Director | Finance | |
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Interim Head of Finance - Kew Foundation | Director | Finance | |
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Finance Business Partner | Manager | Finance | |
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Finance Manager, Kew Foundation - Interim | Manager | Finance | |
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Associate Director, Finance, Kew Foundation | Director | Finance | |
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Head of Financial Planning and Performance | Director | Finance | |
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Head of Procurement and Contract Management | Director | Procurement | |
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Chief Information Officer | CXO | IT | |
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Head of HR | Director | HR | |
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Head of HR Operations | Director | HR | |
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Apps Being Evaluated by Royal Botanic Gardens, Kew Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Royal Botanic Gardens, Kew IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Royal Botanic Gardens, Kew digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Royal Botanic Gardens, Kew Technographics
Royal Botanic Gardens, Kew is a Government organization based in United Kingdom,
with around 879 employees and annual revenues of $102.0 million.
Royal Botanic Gardens, Kew operates a diverse technology stack with applications such as
Unit4 Financials (ex CODA Financial), See Tickets and Zoom,
covering areas like ERP Financial, Reservation and Booking Management and Audio Video and Web Conferencing.
Royal Botanic Gardens, Kew has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UNIT4, See Group and Zoom Video Communications.
Royal Botanic Gardens, Kew recently adopted applications including
Microsoft Dynamics 365 for Finance and Operations in 2021, Zoom in 2021 and Microsoft Dynamics 365 Customer Engagement in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Royal Botanic Gardens, Kew’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Royal Botanic Gardens, Kew’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Royal Botanic Gardens, Kew technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.