Royal Museums Greenwich
Park Row, Greenwich,
London, SE10 9NF,
United Kingdom
London, SE10 9NF,
United Kingdom
44 20 8858 4422
Leisure and Hospitality
Royal Museums Greenwich Technographics
Royal Museums Greenwich Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Royal Museums Greenwich and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 369 Royal Museums Greenwich employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Royal Museums Greenwich has purchased the following applications: MHR iTrent HR for Core HR in 2016, Microsoft 365 for Collaboration in 2019, Capture DAM for Digital Asset Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Royal Museums Greenwich is running and its propensity to invest more and deepen its relationship with MHR (formerly MidlandHR) , HireRoad , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Royal Museums Greenwich revenues, which have grown to $85.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Royal Museums Greenwich intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Royal Museums Greenwich Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MHR (formerly MidlandHR) | Legacy | MHR iTrent HR | Core HR | HCM | n/a | 2016 | 2016 |
In 2016, Royal Museums Greenwich implemented MHR iTrent HR to manage Core HR processes supporting visitor operations and back-office HR functions. The deployment targeted recruitment screening, absence management, holiday allowance administration, and line management workflows for Visitor and Sales Assistant Managers, Team Leaders, more than 200 Assistants and volunteers.
MHR iTrent HR was configured to run recruitment workflows and vacancy management and was integrated with Vacancy Filler software for candidate screening. The system managed absence and holiday entitlement administration and was used to inform a revised staffing structure and a new roster system at The Royal Observatory and Planetarium. iTrent was also used to coordinate HR-led recruitment evenings and workshops and to manage training rollouts for front-line staff.
Operational scope extended to coordination with the Trade Sales department around partner engagement and commercial activity, and to operational responsibilities for guest experience including admission ticket sales and retail staffing. Governance and process changes included assignment of manager responsibility for staffing structures, roster positioning, and standardized HR screening procedures, aligning Core HR workflows with visitor-facing operations and front-of-house training for the Gateway / Galaxy ticketing system across sites.
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Royal Museums Greenwich implemented Microsoft 365 as its Collaboration platform. Microsoft 365 is used across staff for document collaboration, email and team communication, and it is also referenced within the museum website source to support content workflows and staff-facing web publication processes.
The deployment leverages Microsoft 365 functional modules including Exchange Online email, SharePoint Online content management, OneDrive file storage and Microsoft Teams for synchronous collaboration, reflecting standard Collaboration capabilities. Operational scope covers administrative, curatorial and visitor engagement teams, with governance focused on information architecture, access control and content publishing workflows that connect internal collaboration to public web content.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Capture | Legacy | Capture DAM | Digital Asset Management | Content Management | n/a | 2014 | 2015 |
In 2014, Royal Museums Greenwich implemented Capture DAM, a Digital Asset Management application to power its UK image library and licensing site. Capture powers Royal Museums Greenwich’s UK image library and licensing site, upgrading the museum’s media library to improve search, rights handling and online licensing of images and film.
The implementation focused on refreshing the museum’s image library and adding film licensing capabilities inside the Capture DAM platform. Functional configuration emphasized rights metadata management, search indexing and discoverability, and online licensing workflows consistent with Digital Asset Management deployments, enabling a unified media repository and licensing front end.
Operational coverage centered on the museum’s licensing operations and media management functions for UK assets, with the Capture DAM application integrated into the publishing and licensing channel rather than enterprise back office systems. Capture states they have worked together for over a decade, and the 2014 implementation date is an estimate based on that statement, with the engagement explicitly aimed at improving discoverability and monetisation of images and film.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Royal Museums Greenwich
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Royal Museums Greenwich Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Royal Museums Greenwich IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Royal Museums Greenwich digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Royal Museums Greenwich Technographics
Royal Museums Greenwich is a Leisure and Hospitality organization based in United Kingdom,
with around 369 employees and annual revenues of $85.0 million.
Royal Museums Greenwich operates a diverse technology stack with applications such as
MHR iTrent HR, Microsoft 365 and Capture DAM,
covering areas like Core HR, Collaboration and Digital Asset Management.
Royal Museums Greenwich has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as MHR (formerly MidlandHR), Microsoft and Capture.
Royal Museums Greenwich recently adopted applications including
Pathwire Mailgun in 2021, Fastly in 2021 and Cloudflare CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Royal Museums Greenwich’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Royal Museums Greenwich’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Royal Museums Greenwich technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.