Ruby Receptionists
805 SW Broadway. Suite 900,
Portland, 97205, OR,
United States
Portland, 97205, OR,
United States
1 844-311-7829
Professional Services
Ruby Receptionists Technographics
Ruby Receptionists Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ruby Receptionists and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 750 Ruby Receptionists employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ruby Receptionists has purchased the following applications: Sage Intacct for ERP Financial in 2019, Pendo Adopt for Digital Adoption in 2019, LogMeIn BoldChat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ruby Receptionists is running and its propensity to invest more and deepen its relationship with Sage , Stripe , Zuora or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ruby Receptionists revenues, which have grown to $95.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ruby Receptionists intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ruby Receptionists Tech Stack and Enterprise Applications
Ruby Receptionists ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Intuit Quickbooks Enterprise | Sage Intacct | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2012 Ruby Receptionists Inc implemented Sage Intacct to replace Intuit Quickbooks Enterprise. The deployment positioned Sage Intacct as the company's ERP Financial platform for core finance and accounting, covering general ledger, accounts payable, accounts receivable, cash management, and financial reporting.
Configuration work emphasized standardizing the chart of accounts, automating transactional workflows, and instituting role based access controls to strengthen governance and auditability, directly answering the need for better reporting and controls. The Sage Intacct application centralized financial reporting and dashboarding, consolidating transactional data into operational financial statements and delivering timely financial visibility to the finance and accounting function at Ruby Receptionists Inc.
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Payment Processing | ERP |
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2019 | 2019 |
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Subscription and Recurring Billing | ERP |
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2020 | 2020 |
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Ruby Receptionists HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pendo.io | Legacy | Pendo Adopt | Digital Adoption | HCM | n/a | 2019 | 2019 |
In 2019, Ruby Receptionists Inc implemented Pendo Adopt on its public website to embed Digital Adoption capabilities directly into web interactions. Pendo Adopt was configured to deliver in-app guidance, contextual walkthroughs, tooltips, and product usage analytics, enabling on-page onboarding and self-service support for visitors and existing users of ruby.com.
The deployment emphasized web-based instrumentation, with the Pendo Adopt snippet embedded in the site front end to capture page context and user events for analytics and segmentation. Configuration and content authoring were aligned with product and customer success workflows, establishing content ownership and a cadence for updating guides and walkthroughs, and the operational scope centered on customer-facing workflows, product onboarding, and support-related user assistance across the Ruby Receptionists web experience.
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HR Compliance | HCM |
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2024 | 2024 |
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Onboarding | HCM |
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2023 | 2023 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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Ruby Receptionists AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Ruby Receptionists Inc implemented LogMeIn BoldChat on its website. LogMeIn BoldChat is applied within the company as part of its Chatbots and Conversational AI capability to support customer service and digital engagement functions.
The deployment centers on a website-embedded chat interface and an agent console, leveraging category-standard components such as conversational routing, session handoff to live agents, canned responses and scripted conversation flows, transcript capture, and monitoring dashboards. Configuration emphasized real-time chat handling and automated conversational workflows consistent with Chatbots and Conversational AI implementations.
Operationally, the LogMeIn BoldChat instance is used for customer-facing interactions and is operated by customer support and client experience teams, providing an always-on channel for inbound inquiries and proactive engagement triggers. Governance includes defined escalation paths from automated conversational handling to human agents, versioned chat scripts and templates, and routine review of chat transcripts for quality and compliance.
The narrative focuses on structural implementation details, restating that Ruby Receptionists Inc implemented LogMeIn BoldChat as a Chatbots and Conversational AI application on its website to support customer service and digital engagement workflows.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Ruby Receptionists Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Ruby Receptionists Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Ruby Receptionists CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Loyalty | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2020 | 2020 |
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Ruby Receptionists ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Ruby Receptionists TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Ruby Receptionists PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Ruby Receptionists IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Ruby Receptionists CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Ruby Receptionists
| First Name | Last Name | Title | Function | Department | Phone | |
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CFO | CXO | Finance | |
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Staff Accountant | Manager | Finance | |
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Controller | Director | Finance | |
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Accounting Specialist | Manager | Finance | |
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Apps Being Evaluated by Ruby Receptionists Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ruby Receptionists IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ruby Receptionists digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Ruby Receptionists Technographics
Ruby Receptionists is a Professional Services organization based in United States,
with around 750 employees and annual revenues of $95.0 million.
Ruby Receptionists operates a diverse technology stack with applications such as
Sage Intacct, Pendo Adopt and LogMeIn BoldChat,
covering areas like ERP Financial, Digital Adoption and Chatbots and Conversational AI.
Ruby Receptionists has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Pendo.io and GoTo (formerly LogMeIn).
Ruby Receptionists recently adopted applications including
DocuSign eSignature in 2021, Hubspot Marketing Automation in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ruby Receptionists’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ruby Receptionists’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ruby Receptionists technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.