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Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Russell County Water Authority Tech Stack and Enterprise Applications

Russell County Water Authority ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Black Mountain Software Legacy Black Mountain Accounting Software ERP Financial ERP n/a 2018 2018
In 2018 Russell County Water Authority deployed Black Mountain Accounting Software for ERP Financial operations to centralize utility billing and accounts receivable for its 50 employee municipal utility. The Black Mountain Accounting Software was provisioned at customer service workstations in Phenix City, Alabama, and served as the primary system for recording billings and payments. The implementation concentrated on transactional accounting and customer account maintenance, with staff using Black Mountain Accounting Software to input all water bill transactions, post payments and transfers, and record cash transactions and address changes. Core functional activity included accounts receivable workflows, payment posting, and bill data entry tied directly to customer inquiries and account status updates. Operationally the solution supported processing of utility meter readings, service connects and disconnects, and routine customer communications, while customer service personnel coordinated emergency dispatches to the water supervisor. Customer interaction channels recorded in operational practice included face to face engagements, phone and email responses, and maintenance of a written phone log for calls reporting leaks and service issues. Governance and workflow changes emphasized disciplined data entry and call logging at the customer service desk, along with proactive account outreach in the form of courtesy phone calls for past due notices. The narrative ties Russell County Water Authority, Black Mountain Accounting Software, ERP Financial and the utility billing and customer service functions together, reflecting a tightly scoped accounting and billing deployment for day to day customer account operations.
Russell County Water Authority Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
In 2020, Russell County Water Authority implemented Microsoft 365 to support Collaboration across the utility’s administrative and operational functions. The deployment is reflected on the organization’s public website, which references Microsoft 365 as part of its technology footprint. The Microsoft 365 implementation centers on core Collaboration capabilities, including Exchange Online for cloud email, Microsoft Teams for chat and meetings, SharePoint for document libraries and site content, and OneDrive for endpoint file synchronization and storage. These functional modules enable common workflows such as scheduled meetings, shared document versioning, and centralized distribution of operational procedures and reports. Governance and operational coverage are oriented toward a small utility context with approximately 50 employees, implying centralized tenant administration for user provisioning, access control and role assignment. The integration surface is primarily cloud-native, with public-facing evidence on the Russell County Water Authority website but no publicly listed third-party integration details.
Russell County Water Authority IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2020 2020
In 2020 Russell County Water Authority implemented Microsoft Azure Cloud Services as its Application Hosting and Computing Services platform to host and run its public website and related application layers. Microsoft Azure Cloud Services provides the Application Hosting and Computing Services capabilities used to centralize web hosting, scalable compute, and object storage for site assets, aligning cloud hosting with the utility’s customer-facing online presence. The implementation scope is focused on the public website and associated application functionality that supports customer communications and service information within the utilities business function. Governance and operations are structured around the utility IT team, using centralized identity and access controls, configuration management, and managed backups applied to the Microsoft Azure Cloud Services environment, enabling separation of infrastructure management from local operations and ongoing site availability management.
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2018 2018

IT Decision Makers and Key Stakeholders at Russell County Water Authority

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Russell County Water Authority Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Russell County Water Authority IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Russell County Water Authority digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Russell County Water Authority Technographics
Russell County Water Authority is a Utilities organization based in United States, with around 50 employees and annual revenues of $3.0 million.
Russell County Water Authority operates a diverse technology stack with applications such as Black Mountain Accounting Software, Microsoft 365 and Microsoft Azure Cloud Services, covering areas like ERP Financial, Collaboration and Application Hosting and Computing Services.
Russell County Water Authority has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Black Mountain Software and Microsoft.
Russell County Water Authority recently adopted applications including Hetzner in 2021, Microsoft 365 in 2020 and Microsoft Azure Cloud Services in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Russell County Water Authority’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Russell County Water Authority’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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