Los Angeles, 90013, CA,
United States
RXD Systems Technographics
RXD Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by RXD Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 39 RXD Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
RXD Systems has purchased the following applications: Zoho SalesIQ for Chatbots and Conversational AI in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017, WooCommerce for eCommerce in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems RXD Systems is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Google , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing RXD Systems revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for RXD Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
RXD Systems Tech Stack and Enterprise Applications
RXD Systems AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, RXD Systems implemented Zoho SalesIQ on its website. The professional services firm deployed Zoho SalesIQ to add Chatbots and Conversational AI capabilities to its customer engagement layer.
Deployment used an embedded website widget and client side scripting to enable live chat, automated bot sessions, visitor tracking, and proactive messaging. The Zoho SalesIQ implementation included bot flows for initial qualification, chat handoff to human agents, and web form lead capture, configured to match RXD Systems brand and service offerings.
Operational scope focused on external customer touchpoints on the corporate website, supporting sales inquiry handling and basic support triage. The configuration emphasized conversation routing, agent availability scheduling, and transcript capture for sales and support teams within RXD Systems.
Governance centered on configuring chat scripts and agent access controls, with a site based rollout and iterative tuning of bot responses to reflect typical professional services client questions. The implementation positions Zoho SalesIQ as the frontline Chatbots and Conversational AI interface for RXD Systems.
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RXD Systems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, RXD Systems implemented Google Workspace (Formerly Google G-Suite) for Collaboration across the company. The deployment was company-wide for the 39-employee professional services firm and is referenced on their corporate website, indicating active use of Google Workspace on public assets. The implementation targets core business functions including corporate email, calendaring, document collaboration, and cloud file storage.
Google Workspace (Formerly Google G-Suite) was configured to deliver Gmail, Calendar, Drive, Docs, Sheets, Slides and the Admin console for centralized user provisioning, group management and policy enforcement. Standard Collaboration capabilities such as real-time document co-editing, shared drives for project files, and tenant-level administrative controls are consistent with the selected application and the company size. Governance is exercised through the Google Workspace admin controls for account lifecycle and basic security policy management, supporting firm-wide collaboration workflows.
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RXD Systems eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020, RXD Systems implemented WooCommerce as the eCommerce layer on its corporate website. The deployment uses Automattic's WooCommerce product to enable online sales functionality directly within the site architecture, operating as the web storefront and transaction engine for the company.
Configuration and operational scope emphasize standard WooCommerce functional modules, including product catalog management, shopping cart and checkout workflows, order management, tax and shipping configuration, and built in payment processing capabilities typical of the WooCommerce platform. Administrative governance is centered on web and operations teams within the 39 person professional services firm, with site level content to commerce workflows and role based administration for product publication and order fulfillment.
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RXD Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at RXD Systems
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President | CXO | Finance | ||||
| Netsuite Consultant | Manager | Finance | ||||
| NetSuite Consultant | Manager | Finance |
Apps Being Evaluated by RXD Systems Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||