Saatva
1920 Whitestone Expy,
Whitestone, 11357, NY,
United States
Whitestone, 11357, NY,
United States
1 877-672-2882
Retail
Saatva Technographics
Saatva Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Saatva and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Saatva employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Saatva has purchased the following applications: Sage Intacct for ERP Financial in 2023, Qarrot Employee Recognition for Employee Recognition and Rewards Management in 2021, Zendesk Chat for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Saatva is running and its propensity to invest more and deepen its relationship with Sage , Klarna , Qarrot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Saatva revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Saatva intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Saatva Tech Stack and Enterprise Applications
Saatva ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2023 | 2023 |
In 2023 Saatva deployed Sage Intacct as its ERP Financial system. Sage Intacct is implemented as a cloud hosted application and is used on Saatva's website to capture e-commerce order financials and feed transaction level data into centralized accounting workflows.
The deployment focuses on standard ERP Financial capabilities, configured for core financial management including general ledger consolidation, accounts payable, accounts receivable, revenue recognition, and period close orchestration. Configuration emphasizes role based access controls and automated journal posting to support Saatva's finance and accounting operations, linking online sales data from the website into order to cash and revenue accounting processes.
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Payment Processing | ERP |
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2021 | 2021 |
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Saatva HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Qarrot | Legacy | Qarrot Employee Recognition | Employee Recognition and Rewards Management | HCM | n/a | 2021 | 2021 |
In 2021, Saatva implemented Qarrot Employee Recognition to run HR-focused employee recognition and rewards programs across North America. The deployment targets People Operations and HR teams and aligns with the Employee Recognition and Rewards Management category.
Qarrot Employee Recognition is used to manage peer to peer recognition, manager nominations, points accumulation, and rewards/catalog redemption workflows, reflecting standard module usage for the platform. Configuration included role based administrative controls, defined award types, and an employee-facing catalog for redemption, supporting digital reward issuance and catalog selection. The implementation leverages a cloud SaaS delivery model to centralize program administration and program configuration.
Operational scope is North America, with Saatva HR and People Operations responsible for program governance, administrator provisioning, and nomination approval workflows. Specific program outcomes, performance metrics, and any system integrations are not publicly disclosed by the vendor.
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Saatva AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Saatva implemented Zendesk Chat on its public website. Zendesk Chat is deployed as the customer-facing conversational layer within Saatva's Chatbots and Conversational AI footprint, providing web widget based real-time messaging and proactive engagement for site visitors.
The implementation centers on Zendesk Chat capabilities such as the embedded chat widget, an agent operator console for live conversations, canned response libraries, automated triggers to initiate conversations, and persistent chat transcripts for case context. Operational ownership is aligned to customer support and customer experience functions, with configuration of operating hours, routing and escalation workflows to direct inbound chats to staffed support teams. Governance emphasizes scripted conversational flows and agent handoff procedures to maintain consistent responses and to manage live agent capacity.
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Saatva Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Saatva CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Saatva ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Saatva PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Saatva IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Saatva
| First Name | Last Name | Title | Function | Department | Phone | |
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President & CEO | CXO | Finance | |
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Controller | Director | Finance | |
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Co-founder and CTO | CXO | Finance | |
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Associate Vice President of Finance | VP | Finance | |
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Co-Founder, Chief Strategy Officer | CXO | Finance | |
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Chief Administrative Officer | CXO | Finance | |
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Chief Financial Officer | CXO | Finance | |
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COO | CXO | Finance | |
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Apps Being Evaluated by Saatva Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Saatva IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Saatva digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Saatva Technographics
Saatva is a Retail organization based in United States,
with around 250 employees and annual revenues of $35.0 million.
Saatva operates a diverse technology stack with applications such as
Sage Intacct, Qarrot Employee Recognition and Zendesk Chat,
covering areas like ERP Financial, Employee Recognition and Rewards Management and Chatbots and Conversational AI.
Saatva has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Qarrot and Zendesk.
Saatva recently adopted applications including
Sage Intacct in 2023, Klarna Payments in 2021 and Qarrot Employee Recognition in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Saatva’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Saatva’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Saatva technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.