Sackers
Unit 1 Gipping Road,
Ipswich, IP6 0JB,
United Kingdom
Ipswich, IP6 0JB,
United Kingdom
44 14 7383-0373
Distribution
Sackers Technographics
Sackers Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sackers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 74 Sackers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sackers has purchased the following applications: Advanced ASR HR Pro for Core HR in 2020, Thomson Reuters Elite 3E for Legal Practice Management in 2020, Tidio Live Chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sackers is running and its propensity to invest more and deepen its relationship with OneAdvanced , Intapp , Thomson Reuters Elite or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sackers revenues, which have grown to $47.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sackers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sackers Tech Stack and Enterprise Applications
Sackers HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OneAdvanced | Legacy | Advanced ASR HR Pro | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, Sackers deployed Advanced ASR HR Pro as its Core HR application supporting HR and people operations for the firm. The deployment was positioned to serve the firmwide employee population in the United Kingdom, reflecting use by HR administrators, line managers, and individual contributors across the organization.
Advanced ASR HR Pro was configured to provide core human resource capabilities typical of the Core HR category, including central employee master data, absence and leave tracking, role based access to personnel records, HR document management, employee self service, org charts, and configurable approval workflows. The implementation emphasized configurable data models and personnel lifecycle processes to standardize records and manager driven HR transactions.
The system is surfaced via Sackers website as a web accessible HR portal and self service interface, exposing Advanced ASR HR Pro functionality to staff and managers through browser access. Governance was structured around HR ownership of master data and policy driven workflow approvals, with role and access controls applied to support operational HR and people management processes.
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Task Management | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2020 | 2020 |
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Sackers ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Thomson Reuters Elite | Legacy | Thomson Reuters Elite 3E | Legal Practice Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Sackers implemented Thomson Reuters Elite 3E. Sackers uses Thomson Reuters Elite 3E on their website as part of its Legal Practice Management activities, deploying the application to support firmwide administrative and client-facing workflows for the UK professional services firm with approximately 120 employees.
The implementation configures core Legal Practice Management capabilities, including matter management, time capture and billing workflows, financial accounting and trust accounting, and reporting and analytics. Thomson Reuters Elite 3E was provisioned to standardize fee earner time entry and centralized billing operations, aligning practice management and finance functions. Configuration focused on role based access for fee earners, finance staff and firm administrators to reflect the operational needs of a mid sized law firm.
Operational coverage centers on practice management, finance and operations across the Sackers UK practice, with the product surfaced on the firm website. Governance emphasized formalized billing and time approval workflows and centralized data controls to support consistent client invoicing and matter reporting. The deployment reflects an application level consolidation of Legal Practice Management functions using Thomson Reuters Elite 3E.
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Library Management | ERP Services and Operations |
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2020 | 2020 |
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Sackers AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Sackers deployed Tidio Live Chat on their website, implementing Tidio Live Chat as a Chatbots and Conversational AI solution to provide on-site messaging and automated conversational workflows. The deployment used a web-embedded chat widget and browser-based operator dashboard, consistent with SaaS conversational platforms, and centralized customer-facing messaging on public product and contact pages. For a 74 employee distribution firm, the configuration emphasized lightweight administration and real-time agent access without introducing complex infrastructure changes.
Configuration focused on live chat routing, templated responses and rule-based bot triggers to capture visitor intent and basic lead information, reflecting common Chatbots and Conversational AI functional modules. Operational coverage targeted customer support, sales inquiry handling and marketing engagement through the website, with front-line staff using the Tidio dashboard to manage conversations and escalate cases as needed. Governance changes concentrated on scripted responses and workflow ownership by customer-facing teams to ensure consistent handling of web inquiries.
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Speech Recognition AI | AI-Powered Application |
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2020 | 2020 |
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Sackers Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Sackers Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Document Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Sackers CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Legal CRM | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation, Legal CRM | CRM |
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2020 | 2020 |
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Sackers PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Quality Management | PLM and Engineering |
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2020 | 2020 |
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Sackers IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Sackers CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Sackers
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Sackers Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sackers IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sackers digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Sackers Technographics
Sackers is a Distribution organization based in United Kingdom,
with around 74 employees and annual revenues of $47.0 million.
Sackers operates a diverse technology stack with applications such as
Advanced ASR HR Pro, Thomson Reuters Elite 3E and Tidio Live Chat,
covering areas like Core HR, Legal Practice Management and Chatbots and Conversational AI.
Sackers has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as OneAdvanced, Thomson Reuters Elite and Tidio.
Sackers recently adopted applications including
GoDaddy in 2022, Microsoft Entra ID (formerly Azure Active Directory) in 2022 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sackers’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sackers’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sackers technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.