Sage USA
619 Ponce de Leon Ave NE,
Atlanta, 30308, GA,
United States
Atlanta, 30308, GA,
United States
1 770-230-7015
Professional Services
Sage USA Technographics
Sage USA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sage USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Sage USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sage USA has purchased the following applications: LivePerson Conversational Cloud for Chatbots and Conversational AI in 2018, Adobe Connect for Audio Video and Web Conferencing in 2017, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sage USA is running and its propensity to invest more and deepen its relationship with LivePerson , Adobe Systems , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sage USA revenues, which have grown to $1.31 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sage USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sage USA Tech Stack and Enterprise Applications
Sage USA AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Sage USA implemented LivePerson Conversational Cloud. The deployment placed LivePerson Conversational Cloud on Sage's public website to deliver Chatbots and Conversational AI capabilities for customer engagement and inbound client inquiries. The implementation emphasized conversational automation, intent classification, and live agent handoff to orchestrate web based customer service workflows.
Configuration and operationalization included conversation design, templated automated response flows, and analytics instrumentation to monitor conversation volume and bot performance. Operational coverage targeted customer support and client engagement teams using the website channel, with governance focused on conversation content management and escalation workflows to human agents. The deployment represents a web first application of LivePerson Conversational Cloud within Sage USA's digital customer engagement capabilities.
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Sage USA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Sage USA deployed Adobe Connect for Audio Video and Web Conferencing. Sage USA is using Adobe Connect on their website to deliver webinars, virtual briefings, and public-facing client events for its professional services organization.
The implementation leverages Adobe Connect meeting rooms, persistent virtual classrooms, recording and playback capabilities, attendee registration, screen sharing, and webcam streams to support live presentations and on demand training. Configuration emphasizes branded meeting pages, role based host and presenter controls, and session templates to standardize event setup and repeatable delivery. These elements align with Audio Video and Web Conferencing functional workflows including scheduling, participant management, and content publishing.
Operational coverage includes customer facing functions such as professional services, training, and client success, with events published through the corporate website for external audiences. Governance centers on standardized session templates, host permissioning, and archived recordings for reuse and compliance. By deploying Adobe Connect on its website, Sage USA connects the Audio Video and Web Conferencing application directly to business functions for client engagement, training, and marketing communications.
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Sage USA Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docusign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Sage USA implemented DocuSign eSignature. Sage USA, a professional services firm with approximately 3,000 employees and reported revenue of $750,000,000, embedded DocuSign eSignature on its corporate website to provide a Digital Signing capability for customer-facing and internal document execution.
DocuSign eSignature deployment emphasizes embedded signing flows and centralized template management, consistent with Digital Signing functional patterns. The implementation includes configurable signature capture, recipient routing and sequencing, authentication controls, and a persistent audit trail to meet document integrity and non-repudiation requirements.
The solution is provisioned on the public web estate, enabling direct signature capture on web-hosted documents and enabling interaction with internal approval processes. Operational coverage is oriented toward external agreement execution and transactional approvals, aligning the DocuSign eSignature application with sales and contract management workflows.
Governance is organized through centralized administrative controls, template lifecycle management, role-based access to signing and template creation, and audit log retention for compliance scrutiny. DocuSign eSignature serves as the Digital Signing platform for Sage USA, embedding e-signature workflows into web customer journeys and internal document routing processes.
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Web Content Management | Content Management |
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2013 | 2013 |
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Sage USA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2018 | 2018 |
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Sage USA ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Database Performance Monitoring | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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Sage USA PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2019 | 2019 |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Sage USA PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Sage USA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Database Management | IaaS |
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2019 | 2019 |
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Sage USA CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cloud Access Security Brokers (CASB) | CyberSecurity |
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2021 | 2021 |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Sage USA
| First Name | Last Name | Title | Function | Department | Phone | |
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CTO | CXO | IT | |
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Vice President, Cloud Operations | VP | IT | |
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Director Cloud Operations - Tools & Automation | Director | IT | |
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SVP, Engineering & Platforms | AI and Data Systems | Technical Fellow | VP | IT | |
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Sr. Manager DevOps & Cloud Operations | Manager | IT | |
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Cloud Engineering Manager | Manager | IT | |
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Apps Being Evaluated by Sage USA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sage USA IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sage USA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Sage USA Technographics
Sage USA is a Professional Services organization based in United States,
with around 4000 employees and annual revenues of $1.31 billion.
Sage USA operates a diverse technology stack with applications such as
LivePerson Conversational Cloud, Adobe Connect and DocuSign eSignature,
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Digital Signing.
Sage USA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LivePerson, Adobe Systems and Docusign.
Sage USA recently adopted applications including
Cloudflare CDN in 2022, DocuSign eSignature in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sage USA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sage USA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sage USA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.